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Hotel Palazzo dal Borgo

4.0 out of 5.0

Recent guest reviews

I was amazed at the 15 foot ceiling in our room. It was beautiful! The room was very comfortable and inviting. The staff were very helpful and even arranged for tours to pick us up at the hotel so we wouldn't get lost. The train station was very close and the hotel was only steps away from the main square.

We stayed here for 2 nights. We were in the top floor that had a separate bathroom from the room but the entire top floor was very private. Gorgeous views. Front desk recommended an amazing restaurant. I wish I could remember the name of it.

Location is close to the train station--didn't have to take a taxi to get ourselves and our luggage there. Close enough to everything else that we would never have needed a taxi if we hadn't become lost at night in the rain! Staff was helpful and booked restaurant and museum reservations savings us hours standing in lines and dining at 9:30 p.m. Room was lovely--the only room we had that really seemed Italian. The others were so generic they could have been in any city in any country. The only flaw was the poor internet connection, but we survived it!

If you are visiting Florence and want excellent location to train station, all the main attractions, and daily tours this is the hotel you are looking for. The rooms are spacious, bells from Santa Maria Novella are your morning wake up call, and the breakfast is filling and delicious. There is a restaurant one block from the hotel highlighted in Lonely Planet that is perfect for dinner (Joyce, one of the hotel staff can give you directions). We had an excellent experience at this hotel.

I booked a single room at Palazzo Dal Borgo at a great price ($110 per night). It is a solid three star hotel and at that price a great bargain. My room was small, but clean and comfy. Air conditioning is a huge plus! The location is super---close to the Duomo and other sights, yet also two blocks from the Rail/Bus station. The staff helped me book a wonderful one day tour of Tuscany with Walkabout Tours. Some reviewers complain about the noise at the hotel---I can't imagine anyplace in Florence that is not noisy in the evening. As a single female traveler, I felt very safe.

The Hotel is in a great location and has all the amenities needed if you are out and about. During my stay, the internet was not working which created some problems with the Reservation and being able to work productively. I was also out of email contact with friends and family.

This hotel definitely had an old world 'pension' feel to it, and the staff was friendly enough. Just be wary that a double room means two twin beds pushed together with a crack in the middle, not a true king sized bed. I thought that the breakfast was ok, but the bar never seemed open, and there was no restaurant in the hotel. There seemed to always be someone at the front desk, which was comforting since it is off of a busy street. Street noise is not so bad if you are on a higher floor, but on one of the lower floors it might be a problem. Bathroom was nice and water pressure was good. It's moderately priced especially if you can get a good deal on a search site, but I think you could get a better place for the same or less money. I would recommend this to a friend if they wanted somewhere to stay I had already been, but if we were to return to Florence we would look at a different hotel.

The staff was friendly they try to help us every time, they recomend us good restaurants to eat and in a good price. The hotel decoration was so beautifull, with good light. A very good election.

excellent location, room very clean and nicely decorated, exceptional breakfast buffet

Via Della Scala 6 Florence FI

Hotel highlights

  • Walking distance to Santa Maria Novella Basilica and Museum and Cathedral of Saint Mary of the Flower
  • Free hot/cold buffet breakfast
  • Free in-room WiFi
  • Bar/lounge

Located in Historic Center - Downtown, Hotel Palazzo dal Borgo is adjacent to Santa Maria Novella Basilica and Museum and within a 10-minute walk of other popular attractions like Cathedral of Saint Mary of the Flower. This 34-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's in central Florence and also a short walk from Ponte Vecchio and Florence Baptistery.


Start your day off right with a free hot/cold buffet breakfast. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


All 34 air-conditioned rooms feature minibars, free newspapers, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets.

Property features

A local mainstay since 1480, Hotel Palazzo dal Borgo offers WiFi in public areas, express check-in, and free newspapers. Self parking is available for EUR 30 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities and a garden.

Room options

Standard Triple Room

Twin 3 | Full 1 | Sleeps 3

Standard Quadruple Room

Twin 4 | Full 1 | Sleeps 4

Single Room

Twin 1 | Sleeps 1

Superior Double or Twin Room

Full 1 | Sleeps 2