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Recent guest reviews

Professional and very efficient. Elegant surroundings

Perfect location. The rooms were mall but comfortable. They had a Happy hour with tapas very nice. The breakfast buffet was excellent

The staff went above and beyond to satisfy our every need.

It was great, overall. There were only one or two small things that kept it from being perfect.

Location and style.gfdkuyliyfiygg Kjghjfdkthgpuih Khjvhgvkhvjkhklukljhbjlhjhvkhgkjjlhkljik Lij

Everyone at the hotel was very nice. And the room was very spacious for 4 people. This American was not as used to the firmness of the beds and we had trouble getting the room to be cool.

Nice location. A very nice church across the street. Each night there was a girl playing a quitar and singing lovely Italian songs.

Rooms were clean and spacious. Overall a great experience.

This was my second stay at Hotel de Ville and it confirmed that this will be my go-to hotel hereafter in Florence. The location is very close to the sights (10 minutes walk to the Uffizi Gallery and Ponte Vecchio) and the train station, and at the (quiet) end of one of the posh shopping streets. The staff were exceptionally friendly and helpful, and the rooms very comfortable. The only minor negative is the absence of a restaurant in addition to the breakfast room, but in Florence that's hardly a problem as several excellent restaurants were close by. We saw travelers of all descriptions, including families.

we have stayed before at this hotel and every time had been fantastic. For some reasons there must have been an misunderstanding when booking and calling for the types of room.

We had a great experience during the Ordination week for the Institute of Christ the King. Perfect location. Beautiful hotel.

Can't go wrong in this lovely hotel in the best location in Florence. Great helpful staff--they did everything to make the visit to Florence perfect.

33' outside & the man on night shift wouldn't come to my room to help turning the heat on which I was unable to do. Valerie who worked @2 p:m upon my check in claimed she couldn't find my reservation after paying again, & going to my room...she called to say she found it. Not only did I find her rude,& unprofessional but non-caring as well

Hotel De la Ville is a wonderful hotel in a great location. We have stayed there as a family on many vacations and continue to go back. The rooms are clean and spacious and the the staff is always very friendly and helpful. The cocktail hour is great and Ahmed the bartender is truly amazing!!

We arrived with our confirmed reservation only to be told immediately by the desk clerk that there had been unforeseen circumstances that prevented them from honoring our reservation…they offered to call and put us up in another hotel. I indicated that we had a confirmed reservation, presented the paperwork and the clerk said he was so sorry but there was nothing he could do. I then told him his response and the possibility of removing to another hotel were completely unacceptable. He proposed that he call his colleague and asked us to sit down in the lobby. I remained at the desk while he placed the call, refusing to be put off or ignored. Wonder of wonders, in about 2 minutes, the unforeseen circumstances were resolved and we were shown to a clean, made-up room. While we were standing at the desk, by the way, a pair came in without a reservation, requesting a room for 4 nights. Wonder of wonders, there was one available for them. (Our stay was a single night.)

Awesome location for visiting Florence. Wifi only worked in lobby though and elevator was a little small. Other than that, the hotel was excellent.

Impossible to find a better hotel. Located at a major street, surrounded by luxury, two blocks from Cathedral.

The hotel was located on a very well lit street close to all the high end boutique shops. A 5 minute walk to the center of Florence which was awesome and close to the main train/bus station. The Hotel had free food with their daily happy hour which was nice except for the few pieces of stale sandwiches. The service lacked in the beginning but got better as time went on. Our shower leaked through the window guard and our shower-head was broken but I was able to handhold it. I would recommend it to people if they don't mind a hit or miss hotel. I would go back and hope for the best.

I chose this hotel because it's a short walk from the train station, 5 minutes walk in the opposite direction from the Duomo, and close to the river and all the major tourist sites. My single room was small but certainly adequate, and the breakfast buffet excellent. The staff were very knowledgable and helpful. Wifi is spotty and limited to the lobby. It's not cheap, but an excellent value.

Piazza Antinori 1 Florence FI

Hotel highlights

  • Walking distance to Basilica of Santa Maria Novella and Medici Chapels
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Duomo, Hotel De La Ville is within a 5-minute walk of popular attractions such as Basilica of Santa Maria Novella and Medici Chapels. This 68-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 68 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and 28-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Hotel De La Ville enjoy access to free WiFi in public areas, a meeting room, and a business center. Parking is EUR 30 per day (EUR 36 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 24 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a library, laundry facilities, and a porter/bellhop.

Room options

Superior Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Classic Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 3

Superior Triple Room

1 King Bed and 1 Twin Sofa Bed | 2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Classic Single Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Guest reviews for Hotel De La Ville

Everyone (8) Couples (8) Family (6) Other (1)
4
Everyone

By on Dec 12, 2019

5
Partner Couples

Professional and very efficient. Elegant surroundings

By on Nov 27, 2019

5
Family

Perfect location. The rooms were mall but comfortable. They had a Happy hour with tapas very nice. The breakfast buffet was excellent

By on Sep 17, 2019

5
Family

The staff went above and beyond to satisfy our every need.

By on Aug 28, 2019

5
Partner Couples

It was great, overall. There were only one or two small things that kept it from being perfect.

By on Apr 12, 2019

5
Family

Location and style.gfdkuyliyfiygg Kjghjfdkthgpuih Khjvhgvkhvjkhklukljhbjlhjhvkhgkjjlhkljik Lij

By on Mar 27, 2019

4
Family with small children

Everyone at the hotel was very nice. And the room was very spacious for 4 people. This American was not as used to the firmness of the beds and we had trouble getting the room to be cool.

By on Mar 9, 2019

4
Everyone

Nice location. A very nice church across the street. Each night there was a girl playing a quitar and singing lovely Italian songs.

By on Sep 9, 2018

Review comment responded on Oct 5, 2018

Thank you for have been our Guest!

5
Everyone

Rooms were clean and spacious. Overall a great experience.

By on Jun 16, 2018

Review comment responded on Jun 19, 2018

Dear Client, It is a great pleasure knowing you appreciated in full quality of service provided by our Hotel De la Ville, during your recent stay in Florence. We really hope to have the chance to welcome you again. Kindest regards! Gianni Burchietti Sales Manager

5
Everyone

This was my second stay at Hotel de Ville and it confirmed that this will be my go-to hotel hereafter in Florence. The location is very close to the sights (10 minutes walk to the Uffizi Gallery and Ponte Vecchio) and the train station, and at the (quiet) end of one of the posh shopping streets. The staff were exceptionally friendly and helpful, and the rooms very comfortable. The only minor negative is the absence of a restaurant in addition to the breakfast room, but in Florence that's hardly a problem as several excellent restaurants were close by. We saw travelers of all descriptions, including families.

By , from Dallas, TX on Sep 1, 2017

Review comment responded on Sep 9, 2017

Dear Steve, What a pleasure reading you decide to visit us for a second visit in Florence. We are really happy to know this andf also for reading we were able again to make your stay as really unforgettable.. Hoping to welcome you again and again and again, thanks and best regards. Gianni Burchietti Sales Manager

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