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Hotel De La Ville

4.0 out of 5.0

Recent guest reviews

Can't go wrong in this lovely hotel in the best location in Florence. Great helpful staff--they did everything to make the visit to Florence perfect.

33' outside & the man on night shift wouldn't come to my room to help turning the heat on which I was unable to do. Valerie who worked @2 p:m upon my check in claimed she couldn't find my reservation after paying again, & going to my room...she called to say she found it. Not only did I find her rude,& unprofessional but non-caring as well

Hotel De la Ville is a wonderful hotel in a great location. We have stayed there as a family on many vacations and continue to go back. The rooms are clean and spacious and the the staff is always very friendly and helpful. The cocktail hour is great and Ahmed the bartender is truly amazing!!

We arrived with our confirmed reservation only to be told immediately by the desk clerk that there had been unforeseen circumstances that prevented them from honoring our reservation…they offered to call and put us up in another hotel. I indicated that we had a confirmed reservation, presented the paperwork and the clerk said he was so sorry but there was nothing he could do. I then told him his response and the possibility of removing to another hotel were completely unacceptable. He proposed that he call his colleague and asked us to sit down in the lobby. I remained at the desk while he placed the call, refusing to be put off or ignored. Wonder of wonders, in about 2 minutes, the unforeseen circumstances were resolved and we were shown to a clean, made-up room. While we were standing at the desk, by the way, a pair came in without a reservation, requesting a room for 4 nights. Wonder of wonders, there was one available for them. (Our stay was a single night.)

Awesome location for visiting Florence. Wifi only worked in lobby though and elevator was a little small. Other than that, the hotel was excellent.

Impossible to find a better hotel. Located at a major street, surrounded by luxury, two blocks from Cathedral.

The hotel was located on a very well lit street close to all the high end boutique shops. A 5 minute walk to the center of Florence which was awesome and close to the main train/bus station. The Hotel had free food with their daily happy hour which was nice except for the few pieces of stale sandwiches. The service lacked in the beginning but got better as time went on. Our shower leaked through the window guard and our shower-head was broken but I was able to handhold it. I would recommend it to people if they don't mind a hit or miss hotel. I would go back and hope for the best.

I chose this hotel because it's a short walk from the train station, 5 minutes walk in the opposite direction from the Duomo, and close to the river and all the major tourist sites. My single room was small but certainly adequate, and the breakfast buffet excellent. The staff were very knowledgable and helpful. Wifi is spotty and limited to the lobby. It's not cheap, but an excellent value.

Pros: good location, Great breakfast, cappuccino, nice staffs, much higher quality of general status compare to other 4 star hotels !!! Cons: 1) no WiFi in room. WiFi available in the hall, but not available in the bar area next to lobby. I am very curious about Wifi connection. Lobby and bar are in same space. How lobby area has Wifi connection, but bar area has NO wifi ?? 2) Bed is not a Double bed. They look double, but two single beds. It made us sleep seperatate.

Excellent location and easy to get around in the city. The breakfast is good too.

Great location, Rooms very comfortable and clean, we stayed there for 7 days and only issue was the water did not get very hot a couple of the days. Bartender is GREAT !

Florence was the prettiest of the three cities we visited (Rome, Florence, Venice). Pros: The location was great. It was never too far to walk anywhere. We had a little trouble walking there from the train when we first arrived but that was because I got lost. It is only about 7 minutes from the train terminal (which includes walking with a pregnant wife). The room was the largest we stayed in while in Italy. There was also a black out wooden curtain that came down to really let us sleep well. The lobby was beautiful and there was a fireplace with cozy chairs which we took advantage of on more than one occassion. Cons: I was a little disappointed the room wasn't ready when we arrived despite getting there after check in time. When the room was ready it smelled like vinegar. The walls were a little thin because we could readily hear the person above us.

Piazza Antinori 1 Florence FI

Located in Duomo, Hotel De La Ville is within a 5-minute walk of popular attractions such as Florence Baptistery and Santa Maria Novella Basilica and Museum. This 68-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Cathedral of Saint Mary of the Flower and Ponte Vecchio are also within a short walk.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All of Hotel De La Ville's 68 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. 28-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.

Rooms


Guests of Hotel De La Ville enjoy access to free WiFi in public areas, a meeting room, and a business center. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for EUR 42-59 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a library, express check-in, and a fireplace in the lobby.

Property features

Room options

Classic Single Room

Twin 1 | Sleeps 1

Superior Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite

King 1 | Full 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed (Raffaello)

King 1 | Sleeps 3

Guest reviews for Hotel De La Ville

Everyone (2) Couples (6) Family (3) Other (1)
5

what a wonderful hotel in florence

Everyone

Can't go wrong in this lovely hotel in the best location in Florence. Great helpful staff--they did everything to make the visit to Florence perfect.

By , from Boulder, CO on Oct 15, 2016

1

rude desk staff, both @ day & night...32' @ night

Everyone

33' outside & the man on night shift wouldn't come to my room to help turning the heat on which I was unable to do. Valerie who worked @2 p:m upon my check in claimed she couldn't find my reservation after paying again, & going to my room...she called to say she found it. Not only did I find her rude,& unprofessional but non-caring as well

By on May 7, 2016

5

a great place to stay in florence

Families

Hotel De la Ville is a wonderful hotel in a great location. We have stayed there as a family on many vacations and continue to go back. The rooms are clean and spacious and the the staff is always very friendly and helpful. The cocktail hour is great and Ahmed the bartender is truly amazing!!

By on Dec 16, 2015

2

bait and switch?

Couples

We arrived with our confirmed reservation only to be told immediately by the desk clerk that there had been unforeseen circumstances that prevented them from honoring our reservation…they offered to call and put us up in another hotel. I indicated that we had a confirmed reservation, presented the paperwork and the clerk said he was so sorry but there was nothing he could do. I then told him his response and the possibility of removing to another hotel were completely unacceptable. He proposed that he call his colleague and asked us to sit down in the lobby. I remained at the desk while he placed the call, refusing to be put off or ignored. Wonder of wonders, in about 2 minutes, the unforeseen circumstances were resolved and we were shown to a clean, made-up room. While we were standing at the desk, by the way, a pair came in without a reservation, requesting a room for 4 nights. Wonder of wonders, there was one available for them. (Our stay was a single night.)

By on Oct 6, 2015

5

great location

Couples

Awesome location for visiting Florence. Wifi only worked in lobby though and elevator was a little small. Other than that, the hotel was excellent.

By on Apr 30, 2015

5

amazing

Couples

Impossible to find a better hotel. Located at a major street, surrounded by luxury, two blocks from Cathedral.

By on Jan 16, 2015

4

good hotel in a nice location...

Couples

The hotel was located on a very well lit street close to all the high end boutique shops. A 5 minute walk to the center of Florence which was awesome and close to the main train/bus station. The Hotel had free food with their daily happy hour which was nice except for the few pieces of stale sandwiches. The service lacked in the beginning but got better as time went on. Our shower leaked through the window guard and our shower-head was broken but I was able to handhold it. I would recommend it to people if they don't mind a hit or miss hotel. I would go back and hope for the best.

By on Apr 1, 2014

4

perfect location!

Singles

I chose this hotel because it's a short walk from the train station, 5 minutes walk in the opposite direction from the Duomo, and close to the river and all the major tourist sites. My single room was small but certainly adequate, and the breakfast buffet excellent. The staff were very knowledgable and helpful. Wifi is spotty and limited to the lobby. It's not cheap, but an excellent value.

By on Oct 15, 2013

4

good hotel

Couples

Pros: good location, Great breakfast, cappuccino, nice staffs, much higher quality of general status compare to other 4 star hotels !!! Cons: 1) no WiFi in room. WiFi available in the hall, but not available in the bar area next to lobby. I am very curious about Wifi connection. Lobby and bar are in same space. How lobby area has Wifi connection, but bar area has NO wifi ?? 2) Bed is not a Double bed. They look double, but two single beds. It made us sleep seperatate.

By on Apr 1, 2013

4

family travel

Families

Excellent location and easy to get around in the city. The breakfast is good too.

By on Aug 8, 2012