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Hotel Annabella

3.0 out of 5.0

Recent guest reviews

Location is very good. Clean hotel, helpfull staff, reasonable prices. We requested a kettle for hot water to prepare food for our baby during the night. But they dont provide kettle. This is negative point for me.

Spent 2 nights here. The main man at reception was very pleasant and inviting. The other younger fellow tried to be argumentative, until he was told to stick where it fits. Room was ok, bathroom average. Elevator was out of a horror movie. The hotel generally requires a major renovation. Was close to train station. I'd give it a 1.5 star and not 3 star as advertised.

The hotel is located in downtown. The rooms are very comfortable with very clean bathroom: it is absolutely irrelevant that is located on the third floor. A boy from reception desk offered to help me with bags. Can you believe it? The staff are willing to book your tickets for musems like the Uffizi and the Academy. It wouldn't be right not to place a review regarding this hotel because I have NO complaints. You can read any kind of comments from travelers on internet, I expected anything. But all that I wrote about this hotel is really true. No lies, no deception. When I come back Florence, I will not book another hotel. I will stay in this one definitely.

Nice cozy room and very clean bathroom. Large window (like a DOOR!), the room was very quiet and full of light: very comfortable bed and A/C was perfect. You can reach the traditional market and San Lorenzo's church easily: short walking distance to everything too!. Very polite and warm staff, breakfast with excellent buffet. The panoramic terrace on the roof is a must: the view of Florence is SPECTACULAR !!!

About 3 min of walk from the railway station Santa Maria Novella. The hotel is clean and quiet. There is nothing to complain. The room has AC. So the temperature in the room is quite comfortable in the summer.

Location was excellent, few steps from the main train station and in the midst of the San Lorenzo's market, the stores and lots of excellent trattorias around. Staff were welcoming and friendly, despite some bad (and, in our opinion, totally wrong) reviews. Room was very clean, spacious and homely. Beds were very comfortable and there was even a cozy balcony to smoke. Breakfast was good, we also had it on the SPECTACULAR ROOFTOP TERRACE! The view is AMAZING there: DON'T MISS IT!

We spent one night there. As we arrived the receptonist strongly argueed with her colleague in front of us; it lasted a long time, both ignored us. We had the feeling we were not welcomed. No sense of service. In the room, a unpleasant smell of canalisation. We do not recommend this hotel. There are plently other places which are professionnal and friendly.

Just stayed one night. The room was comfortable. Convenient to train and attractions. Let us store our luggage so we could see attractions before room was ready. Noisy out side of hotel. WiFi wasn't too strong. Breakfast wasn't of our liking.

Wonderful hotel, very near the train station and have all you need. The staff is very polite and pleasant, the room was very clean and cozy. They also have a perfect free wifi and an amazing panoramic rooftop terrace. Big TV with a lots of satellite channels, and a good breakfast. Highly recommended this 3 star hotel, perfect to stay in Florence!

Just stayed there in early Jan 2017 and I can't say enough wonderful things about this hotel. The staff are very warm and polite, our stay was very comfortable and enjoyable. It is VERY clean and perfect to those who want to live the historic center of Florence. The WIFI connection is OK! It is excellent value for money. I would recommend it to anyone and would stay there again.

Via Fiume 5 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
  • Free WiFi in public areas
  • Bar/lounge
  • Rooftop terrace

Located in Santa Maria Novella, Hotel Annabella is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Fortezza da Basso. This 10-room, 3-star hotel has a bar/lounge and a coffee shop/café, along with a rooftop terrace. Centrally located in Florence, the hotel is also a short walk from Cathedral of Saint Mary of the Flower and San Lorenzo Church.


Start each morning with continental breakfast, available for a fee from 8:00 AM to 10:00 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


All 10 air-conditioned rooms feature phones. TVs come with satellite channels, and WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers.

Property features

Guests of Hotel Annabella enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. Valet parking is available for EUR 24 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and a TV in a common area.

Room options

Single Room

Twin 1 | Sleeps 2

Triple Room

Full 1 | Twin 3 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 207 reviews