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Hotel Annabella

3.0 out of 5.0

Recent guest reviews

About 3 min of walk from the railway station Santa Maria Novella. The hotel is clean and quiet. There is nothing to complain. The room has AC. So the temperature in the room is quite comfortable in the summer.

Location was excellent, few steps from the main train station and in the midst of the San Lorenzo's market, the stores and lots of excellent trattorias around. Staff were welcoming and friendly, despite some bad (and, in our opinion, totally wrong) reviews. Room was very clean, spacious and homely. Beds were very comfortable and there was even a cozy balcony to smoke. Breakfast was good, we also had it on the SPECTACULAR ROOFTOP TERRACE! The view is AMAZING there: DON'T MISS IT!

We spent one night there. As we arrived the receptonist strongly argueed with her colleague in front of us; it lasted a long time, both ignored us. We had the feeling we were not welcomed. No sense of service. In the room, a unpleasant smell of canalisation. We do not recommend this hotel. There are plently other places which are professionnal and friendly.

Just stayed one night. The room was comfortable. Convenient to train and attractions. Let us store our luggage so we could see attractions before room was ready. Noisy out side of hotel. WiFi wasn't too strong. Breakfast wasn't of our liking.

Wonderful hotel, very near the train station and have all you need. The staff is very polite and pleasant, the room was very clean and cozy. They also have a perfect free wifi and an amazing panoramic rooftop terrace. Big TV with a lots of satellite channels, and a good breakfast. Highly recommended this 3 star hotel, perfect to stay in Florence!

Just stayed there in early Jan 2017 and I can't say enough wonderful things about this hotel. The staff are very warm and polite, our stay was very comfortable and enjoyable. It is VERY clean and perfect to those who want to live the historic center of Florence. The WIFI connection is OK! It is excellent value for money. I would recommend it to anyone and would stay there again.

This hotel is conveniently located, just a few minutes walk from the train station. I've stayed at a much better hotel in Florence (across the Arno) but for what we were doing this trip, we wanted something close to the train station for convenience. Annabella Hotel was fine, clean enough, the air conditioning wasn't great but windows helped. The staff was my only real problem. They were rather unfriendly and acted as if it were inconvenient we were there. I've always experienced great hospitality in the other hotels and b&bs in Italy and this hotel is certainly lacking in that department. It worked for two nights as a place to sleep but I probably wouldn't return.

The room was clean, the location was centrally located, but the downfall is the staff. Not very friendly! Really enjoyed the roof top terrace, but seemed like they didn' t like us up there? It was't great, but it wasn't horrible either.

The location is near the train station which is convenient and the price was a great value. My main problem with the dated rooms was the lousy internet and the fact that there were no English language tv channels. The staff was friendly though , but the place was a bit tired.

Stay away from this hotel. Service was awful and front desk was not friendly. They made us wait for more than 30 minutes because they were arguing we didn't do the full deposit for the room. Since we didn't give up, they accepted us but say that the breakfast wasn't included, we didn't argue any more because we were tired. Washrooms are ok but the shower is really small. There is a/c in the room but they set up high so we were suffocating through the night. Wouldn't come back and wouldn't recommend this to anybody. The only good thing is that is close to the train station. It's on the 4th floor and the elevator is very old so keep that in mind if you are traveling with big suitcases.

Via Fiume 5 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
  • Free WiFi in public areas
  • Bar/lounge
  • Rooftop terrace

Located in Historic Center - Downtown, Hotel Annabella is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Fortezza da Basso. This 10-room, 3-star hotel has a bar/lounge and a coffee shop/café, along with a rooftop terrace. Centrally located in Florence, the hotel is also a short walk from Cathedral of Saint Mary of the Flower and San Lorenzo Church.


For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 10:00 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


All 10 air-conditioned rooms feature phones. TVs come with satellite channels, and WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers.

Property features

Guests of Hotel Annabella enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. Valet parking is available for EUR 24 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and a TV in a common area.

Room options

Single Room

Twin 1 | Sleeps 2

Triple Room

Full 1 | Twin 3 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 198 reviews