Hotel Alex

3.0 star property

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Photo gallery for Hotel Alex

Desk, soundproofing, free cribs/infant beds, travel crib
Flat-screen TV
Flat-screen TV
Self parking (EUR 10 per day)
Standard Quadruple Room | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

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Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149
  • Place, Parco Fedi
    ‪9 min walk‬
  • Place, Arno River
    ‪18 min walk‬
  • Place, Cascine Park
    ‪18 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Florence

Located in Isolotto, Hotel Alex is within a few miles (5 km) of popular sights such as Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. This 25-room, 3-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Parco Fedi - 9 min walk - 0.5 miles
  • The Garden of Archimedes - 14 min walk - 0.7 miles
  • Arno River - 18 min walk - 1.0 mile
  • Cascine Park - 18 min walk - 1.0 mile
  • UCI Cinemas Firenze - 3 min drive - 1.2 miles

Getting around

  • Porta al Prato Station - 4 min drive
  • Federiga Tram Stop - 4 min walk
  • Florence Airport, Peretola (FLR) - 17 min drive

Restaurants

  • ‪Bar Franco - ‬12 min walk
  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪RamenGirl by ENOTECALUCA Firenze - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Pasticceria Giorgio - ‬14 min walk

About this property

Hotel Alex

Hotel Alex features free WiFi in public areas, express check-in, and free newspapers. Self parking is available for EUR 10 per day. Helpful staff can provide concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bidets. Sofa beds, phones, and desks are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on weekdays for a fee
  • Snack bar/deli

Restaurants on site

  • Bar&Bistro by Annaré
  • Trattoria Annaré

Family friendly

  • In-room crib
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for EUR 20 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 20 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Hosted evening meal: EUR 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Frequently asked questions

Is a free cancellation option available at Hotel Alex?

Hotel Alex provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Alex?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Alex on Mar 13, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Alex?

This hotel is situated in Isolotto within a short 20-minute walk of Arno River. You'll also find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore within a short drive.

Will I be able to park at Hotel Alex?

Yes, parking is offered for EUR 10 per day.

Does Hotel Alex include a casino?

No, Hotel Alex doesn't have a casino.

Is there an indoor pool at Hotel Alex?

No, there is no indoor pool at this hotel.

Is Hotel Alex a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Hotel Alex have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alex feature a restaurant that includes a breakfast menu?

Yes, Hotel Alex serves breakfast for a surcharge at Trattoria Annaré.

Will Hotel Alex allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Alex for a fee of EUR 20 per pet, per stay. The property also provides food and water bowls.

Does Hotel Alex have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Alex?

The closest major airport to Hotel Alex is Florence Airport, Peretola (FLR), which is 4.6 mi away (17 minutes by car).

Can I book a room with a balcony at Hotel Alex?

Yes, some guestrooms at Hotel Alex offer a balcony.

Hotel Alex Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 112 reviews
Rating 8 - Good. 61 out of 112 reviews
Rating 6 - Okay. 19 out of 112 reviews
Rating 4 - Poor. 6 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kara

Stayed 2 nights in Nov 2025

10/10 Excellent

Arun

Traveled with family

Pleasant stay in Bologna close to airport

Neat rooms Good breakfast Parking Friendly staff in front desk
Stayed 1 night in May 2025

8/10 Good

Kregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from front desk to gentleman who prepared the breakfast to the maids were all very friendly, nice and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were super friendly, but the hotel is undergoing renovations on the exterior and the rooms are not in very good condition.
Stayed 2 nights in Mar 2025

8/10 Good

Neil

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosamund

Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

10/10 Excellent

Shariq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

8/10 Good

Missak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022

8/10 Good

G G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Moe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and helpful, I like the place clean near from federga station
Stayed 3 nights in Oct 2019

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up

Great little place for great price. Air condition was amazing for the 37 degree weather we had. Bed a little hard...wifi sometimes spotty...but otherwise friendly staff, clean room, and great breakfast!
Stayed 1 night in Aug 2019

10/10 Excellent

Mihail, Varna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very kind staff . Thank you to all!
Stayed 2 nights in Jul 2019

6/10 Okay

Jermaine

For one night it’s ok!

Hotel Alex was just, ok! The staff were fine! Good for the one night we stayed there, but I wouldn’t enjoy any longer than that! It was in need of refurbishment, the shower/bathroom was a bit old and the WiFi was non existent! The breakfast wasn’t anything special, but not too bad! The location is decent, only a short walk from the tram station and about 10-15 minutes away from the very busy centre of Florence.. For one night, the Alex hotel is adequate but I would look elsewhere for anything longer. The facilities and the old look let this place down!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with group
the Restaurant is very good, Risotto al mare recomended.
Stayed 1 night in Jun 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good service, terrible wifi and noisy mornings

The good - * Clean and tidy rooms * Friendly and helpful staff (allowed us to eat breakfast after it had closed at 10am) * Decent air con in room * Mostly comfy bed (some might find matress a bit hard) * 24 hour reception * Elevator access to upstairs rooms (you won't get more than 2 people in at a time though) The bad - * Tiny rooms, if you have arms and legs you will struggle in the bathroom/shower * 3rd world country quality wifi * No TV reception whatsoever * No safe in room to store valuables * Pretty average breakfast * Nothing around the hotel in local area, closest restaurant is maccas but it ain't cheap (there is atleast a tram stop close by which takes you into city) * Noise seems to reverberate through the hotel, mornings were horrible with people closing doors and moving around downstairs in the restaurant area (I think our room was directly above it) * Power points are for what ever reason different, our European adapters which have worked fine in several other countries/hotels didnt fit (had to remove a separate adapter from the bathroom which the hair dryer was connected to)
Stayed 2 nights in Jun 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stayed of a family of four.

The hotel is located close to the train stop, just 2 minutes walking. The breakfast was good, the only complaint is the WiFi, it was on and off.
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time here excellent.

The Hotel Alex is in the best position how ever you arrive we travelled by car and there is secure parking on site at 5 euro per day.200 meters from the hotel you can catch the tram into florence a day ticket is only 5 euro.The Hotel is clean and the beds are nice and comfy,the breakfast is a varied one with fruit,ham,cheese,yogurt,cereal,croissants varied ect the restaurant does good food and the price we thought for a hotel was reasonable we had the ,steak,pasta,fish and was all excellent ,also the staff went out of there way to be helpful i would highly recomend hotel alex for a good stay in Florence.
Stayed 2 nights in Jul 2017

8/10 Good

Claire, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Our stay at Hotel Alex Firenze

My first thought about the hotel was that it was quite far from the centre. I realised that it actually wasn't that far, it was just because it was part of our long journey from Pisa airport. The hotel is just about 10 or 15 minutes tram ride from the centre. The hotel room was nice and clean with a nice spacious bathroom. My only negative point I would like make is about the breakfast. There wasn't much choice, especially healthy options. There was some cereal, a large selection of bread, croissants and cake. There wasn't any dried or canned fruit or anything like sliced melon. The only fruit was a bowl of apples and oranges.
Stayed 3 nights in May 2017

8/10 Good

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alex

My wife and I found the Hotel to be clean. All staff from reception to the restaurant area, and 'domestic staff' were all helpful and friendly. Food cooked and prepared was excellent. The location of the Hotel I relation to the Centre of Florence would not have been better - we were close the Federiga Tram stop which resulted in a 15 minutes ride tothe centre. All in all we were comfortable and felt welcome.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected surprise- really lovely!

Great room, really good breakfast, & close to train station