Hotel Alessandra

2.0 star property
Riverfront hotel in Florence with a bar
VIP Access

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Photo gallery for Hotel Alessandra

City view
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Suite, River View (Baccio) | Living area | TV
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Private Bathroom (External)

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, River View

10.0 out of 10
Exceptional
(6 reviews)
  • 183 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

Suite, River View (Baccio)

  • 646 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

Single Room With Private External Bathroom

  • Sleeps 1

Basic Double Room

  • Sleeps 2

Superior Double Room With River View

  • Sleeps 2

Triple Room

  • Sleeps 3

Junior Suite

  • Sleeps 3

Classic Double Room

  • Sleeps 2

Suite With Terrace

  • Sleeps 4

Deluxe Room With City View

  • Sleeps 2

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Alessandra is adjacent to Salvatore Ferragamo Museum and within a 5-minute walk of other popular sights like Piazza della Signoria. This 25-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Piazza della Signoria - 3 min walk - 0.2 miles
  • Palazzo Vecchio - 3 min walk - 0.2 miles
  • Uffizi Gallery - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 7 min walk - 0.4 miles
  • Piazza del Duomo - 7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬2 min walk
  • ‪Ristorante Orologio - ‬2 min walk
  • ‪The Old Stove - ‬2 min walk
  • ‪The Rooster - ‬3 min walk
  • ‪Caffè dell'Oro - ‬2 min walk

About this property

Hotel Alessandra

Riverfront hotel in Florence with a bar
Hotel Alessandra features free WiFi in public areas and a library. Offsite parking is offered for a fee. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and tours or tickets.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bidets. Safes, phones, and desks are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-7:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Alessandra?

Hotel Alessandra offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see around Hotel Alessandra?

This hotel is situated in Historic Centre of Florence, just steps from Ponte Vecchio and Uffizi Gallery, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Piazza della Signoria and Palazzo Vecchio less than a mile away.

Is there parking available at Hotel Alessandra?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 28.00 per day (discounts available).

Does Hotel Alessandra feature a casino on the premises?

No, Hotel Alessandra doesn't have a casino.

Is there an indoor pool at Hotel Alessandra?

No, there is no indoor pool at this hotel.

Is Hotel Alessandra good for couples?

At this riverfront hotel, couples will appreciate amenities like a bar plus some guestrooms include river views and rainfall showerheads.

Are there hot tubs at Hotel Alessandra?

No, there isn't a spa tub at this hotel.

Does Hotel Alessandra have a restaurant that serves breakfast?

Hotel Alessandra offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Alessandra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alessandra.

Are there connecting rooms at Hotel Alessandra?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Alessandra?

The closest major airport to Hotel Alessandra is Florence Airport, Peretola (FLR), which is 4.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Alessandra?

No, there aren't any guestrooms with balconies at Hotel Alessandra.

Reviews

Hotel Alessandra Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 810 reviews
Rating 8 - Good. 204 out of 810 reviews
Rating 6 - Okay. 51 out of 810 reviews
Rating 4 - Poor. 13 out of 810 reviews
Rating 2 - Terrible. 11 out of 810 reviews

Reviews

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - friendly, helpful, interested in making us comfortable. Super location, walkable to many of the local sights. Only downside was the flight of steps up to the lift.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paola

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were very kind and responsive to the clients' needs. The location of the hotel is excellent and the room we were given was clean, quiet and air-conditioned. Very comfortable bed. If you have heavy suitcases ask the staff to leave them in a storage space downstairs. Before reaching the internal elevator leading to the front desk there are at least twenty steps. Excellent experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Branka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location + staff

Fantastic location! We were always max 15 min away from anywhere we needed to be. The room is very simple but has all the necessities. The shower has great water pressure and always had hot water. The staff is always helpful. You do have about 30 steps to the elevator so keep that in mind, and we did notice that the blanket in the closet had some stains on it, which is why I said 4 stars on cleanliness. They have water in the fridge for 1 euro which is super reasonable. A decent place to stay for a few days
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and close to almost everything you would want to do in Florence.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

An incredible hotel near everything. The staff was amazing, polite, friendly. Greatest service ever in an hotel. We don’t know the name of our host but rarely we have experience such an amazing welcome. We recommand +++ 10/10.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception on the third floor
Stayed 1 night in Jun 2025

10/10 Excellent

J W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to say in Florence

The lift starts one floor above ground level. Our room was one floor (steps not lift) below the office. If your party can handle steps then this is the perfect place to be in Florence. you are only minutes from the Ponte Vecchio, Uffizi, and many other places tourists want to visit. Staff was very friendly and easy to work with. If you are driving have them arrange to park your car in the Garage Delle Terme. Nice restaurant across the street and a couple more at he end of the block
Stayed 3 nights in Jun 2025

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING. Very nice and friendly. They made me feel welcomed and explained everything to me. They walked us to the room and told us where everything was located from upstairs terrace to breakfast room. The staff was in constant communication with me making sure I arrived safely and made sure I had everything I needed to enjoy my stay. They even offered to safeguard my luggage for a few more hours after my check out. The room was very clean and beautiful. I was glad the air conditioner was already on when we went inside the room since it was very hot outside. We loved the room decor and definitely appreciated the complimentary wine bottle. This is one of the best places I have ever stayed in. I will definitely come back again! Hopefully very soon!!!!
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
The location is conscientious—a bit tricky to access at first, but once you’re acclimated, it’s actually quite convenient. That said, the biggest downside was the air conditioning. The hotel only offered portable AC units, which were completely inadequate during our stay—especially considering we were there during one of the hottest periods. The AC situation made the room miserably hot, and unlike other hotels we stayed at in Italy, this one did not have a proper cooling system. To make things worse, the cleaning staff would shut off the AC while we were out, so it would take 6+ hours to get the room remotely comfortable again. Also worth noting: since the AC was portable, the window was open, which somewhat defeated the purpose of trying to cool the room in the first place. Overall, not a terrible stay, but the lack of functional air conditioning significantly impacted our comfort. This place could be great with a better climate control system.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitsuoko, Henderson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Make u feel like home
Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good location, and the staff was friendly and made coming and going a pleasure.I enjoyed them all very much. The breakfast baked items are made in-house and there were good choices. Would definitely stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy/walkable access to all the downtown sights, comfortable huge bed and pillows, cold air conditioning in a charming, historic hotel room. Gorgeous view of river and bell tower. Enormous bathroom! Access to lovely terrace. Friendly and helpful staff and excellent messaging/quick responses. Loved this experience!
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, clean, hotel with welcoming staff and a great location. As long as you have light luggage for the 30 steps up to the small life (and then possibly more steps depending on your room), you’ll very much enjoy your stay.
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Traveled with family
Disliked: Property conditions & facilities, room comfort
The location was excellent. Other than that, I would not recommend. The hotel states it has an elevator, when in fact, it has a lift that started on the 2nd floor. In the heat of summer, you need an elevator at your hotel for your luggage and after walking all day, who wants to claim stairs. Also, we had my elderly mother who struggled. We had 4 rooms and they were all average at best. In the middle of summer, the hotel did not have proper air conditioning to make it comfortable, even in the common areas.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
U climb 30 steps with ur luggage before getting to an elevator. Simple things like an electrical plug near a nightstand, a nightstand near the head of the bed to put stuff on. The entire bathroom is a shower
Stayed 3 nights in Jun 2025

8/10 Good

Marshall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the staff. Extremely helpful and friendly. Thank you Monti!
Stayed 1 night in Jun 2025

8/10 Good

Ajit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff!

Nice hotel at great location. Historic hotel dating 1500s but nicely maintained. Very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Fawzia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Andrea was a responsive manager and upgraded us to a marvelous room that was very nicely renovated and LARGE! The bed was very comfortable and we had a view of the Ponte Vecchio --air conditioning was good and there was no street noise despite the location being so central. The ONLY drawback is the fact that there is no working lift and you have to drag your luggage up n down stairs yourself. I highly recommend the hotel hire a porter to transport luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location (next to Ponte Vecchio & Uffizi Galleries), very welcoming people at the reception and looking to help you out right away..nice mixed breakfast buffet for a good price.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Alessandra was so wonderful. We've never experienced such welcoming staff each and every time we returned to the hotel. Monty and Harvey were such fun and so helpful upon our arrival. The breakfast choices were of good variety and tasty. It is true there are about 30 stairs as you arrive...but then there is a small lift. We lovedbour room with a view of the river and would certainly choose yo stay there again...it would feel like returning home. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Amenities
The room was lovely and the staff was exceptional. The breakfast was more than we had anticipated Yes, the stairs sucked, but that was in the hotel description.So no complaints from us on that. The room was lovely and really, the staff was exceptional.I would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the 2 stars fool you, this hidden gem was an amazing stay! The staff, location and the amenities on site were perfect for my needs. The staff was incredibly friendly, the breakfast daily was delicious and the wine on hand was perfect! You’re in walking distance to everything. I really enjoyed the live music daily in the circle down the road! Again this is a hidden gem that won’t disappoint!
Stayed 7 nights in May 2025