Carlton Hotel St Moritz

5.0 star property
Family-friendly ski hotel with 2 indoor pools
VIP Access

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Photo gallery for Carlton Hotel St Moritz

Front of property
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Flat-screen TV
City view
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Pool
  • Parking included

Explore the area

Map
Via Johannes Badrutt 11, St. Moritz, GR, 7500
  • St. Moritz Leaning Tower
    ‪5 min walk‬
  • Lake St. Moritz
    ‪10 min walk‬
  • Signal Gondola
    ‪3 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Grand Suite, Lake View (80 m²)

  • 861 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Lake View (65 m²)

  • 700 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Penthouse, Lake View (Suite)

  • 4155 sq ft
  • Lake view
  • Sleeps 6
  • 5 King Beds

Grand Family Suite, Lake View (115 m²)

  • 1238 sq ft
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Carlton Two-Bedroom Suite, Lake View (160 m²)

  • 1722 sq ft
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Murphy Bed

Junior Family Suite, Lake View (80 m²)

  • 861 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

Deluxe Suite, Lake View (70 m²)

  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Carlton Suite, Lake View (95 m²)

  • 1023 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Murphy Bed

Corner Junior Suite, Lake View, (75 m²)

  • 807 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Lake View (35 m²)

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Lake View (55 m²)

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Multiple Beds, Lake View (55 m²)

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

St. Moritz

Carlton Hotel St Moritz places you within a 15-minute stroll of popular sights such as St. Moritz Leaning Tower and Berry Museum. This 64-room, 5-star hotel has 2 indoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Rhaetian Railway - 2 min walk - 0.1 miles
  • St. Moritz Leaning Tower - 5 min walk - 0.3 miles
  • Lake St. Moritz - 10 min walk - 0.5 miles
  • Signal Gondola - 3 min drive - 1.6 miles
  • Corviglia Ski Resort - 7 min drive - 1.1 miles

Getting around

  • St. Moritz Station - 7 min walk
  • Zurich Airport (ZRH) - 179 min drive

Restaurants

  • ‪Conditorei Hanselmann - ‬8 min walk
  • ‪Caffè Spettacolo - ‬7 min walk
  • ‪Kulm Country Club & Bar - ‬7 min walk
  • ‪The St. Moritz Sky Bar - ‬8 min walk
  • ‪Läderach - ‬7 min walk

About this property

Carlton Hotel St Moritz

Family-friendly ski hotel with 2 indoor pools
A local mainstay since 1912, Carlton Hotel St Moritz offers a full-service spa, 2 indoor pools, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for CHF 1225.00 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, espresso makers, and free newspapers are also available. Change of towels is available on request.
2 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Carlton Bar
  • Da Vittorio - St Moritz
  • Romanoff

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 26 and December 8.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 55 per pet, per day
  • Dogs only

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 1225.00 per vehicle (roundtrip)
  • Pet fee: CHF 55 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Frequently asked questions

Are free cancellation options available at Carlton Hotel St Moritz?

Carlton Hotel St Moritz provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Carlton Hotel St Moritz?

This hotel is located in St. Moritz, just steps from Engadin Valley and Rhaetian Railway, and within a short walk of St. Moritz Leaning Tower. You'll also find Lake St. Moritz and Engadiner Museum less than a mile away.

Will I be able to park at Carlton Hotel St Moritz?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking and electric car charging are also available.

Is there a spa at Carlton Hotel St Moritz?

Carlton Spa is the hotel's spa and services include hot stone massages, Thai massages, body wraps, and Ayurvedic treatments.

Does Carlton Hotel St Moritz include a casino on the premises?

No, Carlton Hotel St Moritz doesn't have a casino.

Will I find an indoor pool at Carlton Hotel St Moritz?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and a hot tub.

Is Carlton Hotel St Moritz good for couples?

At this boutique hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Does Carlton Hotel St Moritz have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Carlton Hotel St Moritz feature a restaurant that includes a breakfast menu?

Yes, Carlton Hotel St Moritz has 2 restaurants, and serves free full breakfasts each morning.

Will Carlton Hotel St Moritz allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Carlton Hotel St Moritz for a fee of CHF 55 per pet, per day.

Are there connecting rooms at Carlton Hotel St Moritz?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Carlton Hotel St Moritz?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or mountain views.

Does Carlton Hotel St Moritz host weddings?

Take advantage of the wedding venue at Carlton Hotel St Moritz if you plan to say "I do" during your trip.

Carlton Hotel St Moritz Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gaetano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and great customer service! We will be coming back thank you so much for a wonderful time.
Stayed 6 nights in Feb 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him. Typically, we expect concierges to be eager to share insights and provide helpful recommendations. Overall, while our experience was largely positive, a more engaging approach from the concierge would have enhanced our stay even further.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shalik, Philadelphia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Lola, Forest Hills

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for service, what a great hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

tania

Stayed 4 nights in Feb 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional in every way!

It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Stayed 3 nights in Jan 2023

10/10 Excellent

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great service.
Stayed 3 nights in Feb 2020

10/10 Excellent

Lin, MD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

mja

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

GIRIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!

The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Stayed 2 nights in Dec 2018

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Stayed 3 nights in Mar 2018

10/10 Excellent

Andrew, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Skiing Resort in Europe

Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Stayed 3 nights in Dec 2017

10/10 Excellent

xiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Unforgettable experience!

10/10 Excellent

Shadi, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay in St Moritz

Amazing hotel with lot of activities around

10/10 Excellent

T, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a little luxury

This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.