Crystal Hotel

4.5 star property
Luxury hotel with a full-service spa and free breakfast
VIP Access

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Photo gallery for Crystal Hotel

Bernina Suite | 1 bedroom, premium bedding, down comforters, minibar
Reception
Piano bar
Mediterranean cuisine
Sauna, hot tub, steam room, body treatments, deep-tissue massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Place, St. Moritz Leaning Tower
    ‪3 min walk‬
  • Place, Lake St. Moritz
    ‪5 min walk‬
  • Place, Signalbahn
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

Piz Nair Suite

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Bernina Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

St. Moritz

Lake St. Moritz is a short stroll from Crystal Hotel, and other popular attractions like San Karl St. Moritz-Bad Church are within a mile (2 km). This 4.5-star hotel welcomes guests with 74 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • St. Moritz Leaning Tower - 3 min walk - 0.2 miles
  • Lake St. Moritz - 5 min walk - 0.3 miles
  • Signalbahn - 2 min drive - 1.3 miles
  • Signal Gondola - 2 min drive - 1.3 miles
  • Corviglia Ski Resort - 6 min drive - 0.7 miles

Getting around

  • St. Moritz Station - 9 min walk

Restaurants

  • ‪Conditorei Hanselmann - ‬1 min walk
  • ‪Restaurant Hauser - ‬2 min walk
  • ‪Crystal - ‬1 min walk
  • ‪Pavarotti & Friends - ‬1 min walk
  • ‪Renaissance Bar - ‬3 min walk

About this property

Crystal Hotel

Luxury hotel with a full-service spa and free breakfast
Guests staying at Crystal Hotel enjoy access to a full-service spa, a gym, and a sauna. Valet parking is available for CHF 30.00 per day, and there's also a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include conference space, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Wellfit has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal Piano bar
  • Grissini

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 100.0 per day
  • Cribs/infant beds are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25 per day
  • Rollaway bed fee: CHF 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Frequently asked questions

What is there to do around Crystal Hotel?

This hotel is located in St. Moritz, just steps from Engadin Valley and Berry Museum, and within a short walk of Lake St. Moritz. You'll also find St. Moritz Leaning Tower and Rhaetian Railway less than a mile away.

Will I be able to park at Crystal Hotel?

Yes, valet parking is offered for CHF 30.00 per day with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at Crystal Hotel?

Crystal Wellfit is the hotel's spa and services include sports massages, deep-tissue massages, body wraps, and reflexology.

Does Crystal Hotel feature a casino?

No, Crystal Hotel doesn't have a casino.

Is there an indoor pool at Crystal Hotel?

No, there is no indoor pool at this hotel.

Is Crystal Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Crystal Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Crystal Hotel have a restaurant with a breakfast menu?

Yes, Crystal Hotel serves free buffet breakfast at Grissini.

Does Crystal Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crystal Hotel for a fee of CHF 30 per accommodation, per night.

Are there connecting rooms at Crystal Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Crystal Hotel?

No, there aren't any guestrooms with balconies at Crystal Hotel.

Reviews

Crystal Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 570 reviews
Rating 8 - Good. 170 out of 570 reviews
Rating 6 - Okay. 31 out of 570 reviews
Rating 4 - Poor. 8 out of 570 reviews
Rating 2 - Terrible. 2 out of 570 reviews

Reviews

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

S

Great location in the centre of the town with easy waling access to the lake. Close to many restaurants and the Furnicular station to explore the mountains. Very friendly and helpful staff. Shuttle service from the train station Great for a couple of days.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel in the heart of St Moritz! Staff and breakfast were amazing! Welcome gift, a chocolate, and gave me a ride to the train station!
Stayed 1 night in Jul 2025

10/10 Excellent

christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel though the room was small and overlooking a road and some building work. The shared facilities were pleasant and the breakfast was fabulous! Very central! Highlight was the staff .. couldn’t have been any friendlier!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness
Room was spotless, hotel super convenient and the front desk staff could not have been more helpful with recommendations for things to do and how to access them. A bonus was cards to access the bus system and funicular. Just an all around great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Siana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! We were very happy! The check-in fast and efficient, clean and cozy rooms, staff very polite and helpful! Nice breakfast! Great location! We will be back!
Stayed 1 night in Jun 2025

8/10 Good

JOHN C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the middle of St. Moritz and it's shopping district. Room was nice and spacious with comfortable bed. Rooms on lower levels have a lot of street noise, and since the room had no AC that we could find, we had to leave the windows open, therefore the noise.
Stayed 1 night in Jun 2025

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of St. Moritz. Two minute walk to the Corviglia funicular, bus stop to Corvatch, Diavolezza or other ski areas across the street. Nice breakfast set up, didn't try their dinner menu. Bar allows smoking.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4* property in St. Mortiz, this hotel is excellent. The staff are so friendly and the service is excellent. The photographs of the gym do not do it justice. The gym is excellent and far more extensive than it appears. The rooms are basic, but comfortable. The location is superb in the centre of town. A most enjoyable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very central to all the amenities in St.Moritz. Clean, safe, nice restaurant with a great breakfast. Spa services are good, with dry sauna, steam room, but no pool or hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ling

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it’s to the ski lift base. The hotel also offers ski pass at discount which is really great. It’s also close to town and all the shopping and actions. The staff is super helpful from the pick up, throughout the stay and drop off. First class.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a ski holiday! Right in the middle of town, shopping and great restaurants (incl in the hotel!)! Across the street from the funicular, so super easy access to the Corviglia mountain. Staff was super friendly, included breakfast was great! Accommodations were comfortable, clean, and a hot sauna after skiing every day was fantastic! Only complaint is that you can't adjust the thermostat in your room, it seems like its managed centrally, so had to sleep with the windows open because it was so hot, but it could be pretty loud outside and get diesel fumes.
Stayed 7 nights in Jan 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

govind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MIRELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we gonna book again this hotel when we coming back in this amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station
Stayed 1 night in Oct 2024

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy hotel

Right in the middle of town. Classy hotel. Excellent hotel. A bit expensive though.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip in Switzerland, I had lived in quite a few hotels. This one is of the best quality and value for a 4-star hotel. There's restaurant downstairs, which adds to the convenience. It is located at the center of the town. It provides free transfer to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024