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Best Western Palace Inn Hotel

4.0 out of 5.0

Recent guest reviews

Check in staff friendly, which was best thing i could say about the place. Room very basic. No bath. Door lock didn't look like it worked and i slept with chair wedged against handle. Didn't feel all that safe. Area is totally away from tourist area. I was in Ferrara last time i was there on business and supplier i was visiting took me there for dinner. Lovely place which is why i elected to stay in the town. Hotel wasn't near this area and i walked for 1.5 hours and couldn't find a restaurant that was open. had to eat at a McDonald's. Hotel only does breakfast and room service. Restaurant next door is a steakhouse. All in all, clean enough, but not worth the money and well away from the beauty of the town. I wouldn't return. If driving there, check Telepass system as hire cars don't have and if you end up in the Telepass lane, you are stuck as barrier won't open and card behind you won't back up. Thanks for the heads up Hertz (NOT !!!!!!!!)

Been staying here a lot the last 2 years, always a great experience with comfortable rooms, friendly staff and good breakfast. It is also close to the highway so it is perfect during a trip. Would suggest it to anybody!

On the outskirts which I wanted an easy drive from the motorway. Steakhouse and supermarket opposite, breakfast basic but 3 Euro. Friendly staff with good English and plenty of car parking which is always my worry

Position: Far from Downtown, you need a car, convenient for business Parking: Very Good, free, outdoor Reception: Very Good, professional and friendly Comfort: Good, spacious room, essential kit in bathroom (just soap and cap) Cleanliness: Very Good, I do not like moquette floor in room Internet: Too Bad, too slow or not working, to be improved Television: Very Good Pillow choice: Yes, 2 choices In-room boiler: Yes Refrigerator/Minibar: Full Minibar Elevators/Stairs: Excellent Breakfast quantity: Very Good Breakfast quality: Very Good, croissants can be improved, fresh orange juice (you can make it) Checkout speed: Excellent Hotel Restaurant/Bar: Not used. There is a Roadhouse Grill just out the door. Fitness/Spa/Pool: Not available

We decided last minute to stop in this lovely city but hadn't booked a room ahead of time. We found this hotel had reasonable prices at a moment's notice and our experience was good. The room was comfortable, spacious and we slept well after a long day of sightseeing. Breakfast was average, but I prefer to save my appetite for the fabulous things you can look forward to in the trattoria's at lunch time. The check in process was seamless. All in all a good experience.

I had a good experience when staying at this hotel. Wifi was good, breakfast was good (and plentiful) and the rooms was of a good standard and had all I expected. The only thing on the downside was the dinner experience since both the service and food was mediocre, or even bad. On the upside was also the coffee/the on the room and the minibar. Nice lobby area and a small but working little fitness room.

A reasonable hotel but located in an industrial area on the edge of the city. The hotel is ok but is lacking armosphere. The breakdast was not particularly good with omelet made from egg-powder and vert badky fried bacon chuncks instead if rashers. Unless conveniently located to a business visit not really recommendable.

The Best Western in Ferrara was quite nice. We had just flown into Bologna, picked up our rental car. It was an easy drive to the Best Western to check into our pre-reserved room. Checked in, handed over our passports, they gave us a key to the room and we used the elevator to go upstairs. Went back downstairs, picked up our passports and then off to dinner next door at the Road House. We slept past breakfast time to help overcome jet lag. I'm sorry we startled the maid who thought we were gone, even though it was still morning. The room was clean and quite. Lots of free parking.

The motel is out of town with plenty of parking place. Very close to LIDL supermarket and to Europcar agency. The room and bathroom are OK. However, there is no closet in the room but hangers. No magnifying mirror in the bathroom. The door of the bathroom could not be right closed even after being repaired. The heating is very good. There is an ingenious blue light in the bathroom showing you the way at night. Breakfast is OK unless you reach late the dining room when the variety decreases fast.

The only thing that was a little misleading was we were told there was a shuttle, and there was not. In order to go to the city center it cost 10 to 15 euro to get there as I was too elderly to bike. Otherwise I found this hotel to be extremely nice!!!

Room options

Comfort Room, 1 King Bed

King 1 | Sleeps 2

Classic Room, 3 Twin Beds

Twin 3 | Sleeps 3

Family Room, 1 Queen Bed with Sofa bed (Sofabed is a double bed)

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 531 reviews