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Best Western Palace Inn Hotel

4.0 out of 5.0

Recent guest reviews

We were a large group of tourist. The rooms were quite comfortable. However minimum amenities were provided at the rooms. The useless complimentary breakfast was not appreciated by anyone of us. The location of the hotel is not very attractive too.

We stayed in this hotel only for one night. The room is O.K. with all the usual features. The night dinner was served in their usual dining hall with all Indian food brought from out side. The next day complimentary breakfast was served to us in a cramped small dining room and they used their dining hall for their other guests. The menu in the breakfast is not good and it is not filling. The staff in our dining hall were not polite and receptive. We had a bad experience with the breakfast. Thank God we left the hotel immediately after breakfast.

This hotel is good for business people I think, but if you are a tourist and want to go downtown for attractions añd to catch trains for elsewhere, ( we took the train to Venice), the buses don't run often and I thought the people hanging around the train station looked a little "seedy". We ended up taking a taxi back to the hotel after waiting half an hour for a bus.

Check in staff friendly, which was best thing i could say about the place. Room very basic. No bath. Door lock didn't look like it worked and i slept with chair wedged against handle. Didn't feel all that safe. Area is totally away from tourist area. I was in Ferrara last time i was there on business and supplier i was visiting took me there for dinner. Lovely place which is why i elected to stay in the town. Hotel wasn't near this area and i walked for 1.5 hours and couldn't find a restaurant that was open. had to eat at a McDonald's. Hotel only does breakfast and room service. Restaurant next door is a steakhouse. All in all, clean enough, but not worth the money and well away from the beauty of the town. I wouldn't return. If driving there, check Telepass system as hire cars don't have and if you end up in the Telepass lane, you are stuck as barrier won't open and card behind you won't back up. Thanks for the heads up Hertz (NOT !!!!!!!!)

Been staying here a lot the last 2 years, always a great experience with comfortable rooms, friendly staff and good breakfast. It is also close to the highway so it is perfect during a trip. Would suggest it to anybody!

On the outskirts which I wanted an easy drive from the motorway. Steakhouse and supermarket opposite, breakfast basic but 3 Euro. Friendly staff with good English and plenty of car parking which is always my worry

Position: Far from Downtown, you need a car, convenient for business Parking: Very Good, free, outdoor Reception: Very Good, professional and friendly Comfort: Good, spacious room, essential kit in bathroom (just soap and cap) Cleanliness: Very Good, I do not like moquette floor in room Internet: Too Bad, too slow or not working, to be improved Television: Very Good Pillow choice: Yes, 2 choices In-room boiler: Yes Refrigerator/Minibar: Full Minibar Elevators/Stairs: Excellent Breakfast quantity: Very Good Breakfast quality: Very Good, croissants can be improved, fresh orange juice (you can make it) Checkout speed: Excellent Hotel Restaurant/Bar: Not used. There is a Roadhouse Grill just out the door. Fitness/Spa/Pool: Not available

We decided last minute to stop in this lovely city but hadn't booked a room ahead of time. We found this hotel had reasonable prices at a moment's notice and our experience was good. The room was comfortable, spacious and we slept well after a long day of sightseeing. Breakfast was average, but I prefer to save my appetite for the fabulous things you can look forward to in the trattoria's at lunch time. The check in process was seamless. All in all a good experience.

I had a good experience when staying at this hotel. Wifi was good, breakfast was good (and plentiful) and the rooms was of a good standard and had all I expected. The only thing on the downside was the dinner experience since both the service and food was mediocre, or even bad. On the upside was also the coffee/the on the room and the minibar. Nice lobby area and a small but working little fitness room.

A reasonable hotel but located in an industrial area on the edge of the city. The hotel is ok but is lacking armosphere. The breakdast was not particularly good with omelet made from egg-powder and vert badky fried bacon chuncks instead if rashers. Unless conveniently located to a business visit not really recommendable.

Room options

Comfort Room, 1 King Bed

King 1 | Sleeps 2

Classic Room, 3 Twin Beds

Twin 3 | Sleeps 3

Family Room, 1 Queen Bed with Sofa bed (Sofabed is a double bed)

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 550 reviews