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Quality Inn Dunn

2.5 out of 5.0

Recent guest reviews

This hotel is sadly lacking in care and upkeep. The biggest problem was the smell of the room - musty, dirty, unpleasant. The chair was so dirty we didn't sit in it. All of the furniture and walls are beat up. The rug was badly stained. This hotel accepts dogs. I specifically asked both the Choice Rewards people on the phone and the woman at the desk for a room that was not used by dogs. The door, outside corridors, was very beat up. The bed was fairly comfortable and the bathroom was clean. The wi fi worked as did the television. The breakfast lacked food and choices. The decaf coffee was all gone, I took the last yogurt. I have never left one of these breakfasts hungry before. We went to McDonalds later for breakfast. This room had a bargain price. It was not a bargain.

Disgusting, obviously there is no board of health in NC. The smell was overwhelming putrid. There were dog pee stains all over esp near the door. The sheets were stained. The back of the bathroom door was almost completely chewed/scratched thru by a poor animal that must of been locked in. There were a few inches of dirt/dust in all corners. Bed skirt ripped and hanging onto floor. No hair dryer. If it wasn't so late at night, I would have gotten $ back and left.

Nice people. Willing to support you. No very clean as I expected from a hotel. The best though in the Charro mexican restaurant. We were around twenty five people. We were very please with the mexican food.

Let me start with the good point: The staff was cordial and helpful, if not friendly. The rest of this review is not so good - be warned. Walking into the room we were hit with such a bad smell! A dirty, musty, nasty smell. And that was after wrestling with the card key which was one of those that you need to "wave" around the latch to open the lock. Stand there and wave like an idiot until it decides to open! Swipe or insert key cards are so much better. The carpet was grungy looking and due to concrete spurs under it, it had lumps here and there. One of the beds had no comforter or blanket - just a top sheet that had a very nasty looking stain on it. Fortunately the stains were at the foot of the sheet and not near my face. The standing lamp was not plugged in because one would have had to unplug other lamps to plug that one in. There were fresh looking blood stains on one of the hand towels in the bathroom area. Yuck! And in the morning there was a substantial roach sauntering around in the sink. The included breakfast was a disgrace: About one spoonful of scrambled eggs was left only a half hour into the meal time. The coffee was like some kind of acid. Overall this place was really bad and Choice Hotels should eliminate it from its group! Also they allow pets. I would not have reserved there if I had paid attention to that fact. I like animals, but I prefer a room that I know has not had a dog or cat on the bed!

My stay was very nice!! Pravina's customer service was impeccable!!! Very nice and informative!!! Will definitely stay again. Pravina keep up the good work. Made me feel right at home!!! My room was nice. Many restaurants in area.

One of the worst hotels we have ever stayed at. Handicapped so asked of course for the room. Now about the room. 1 it was not ada compliant could not get the wheelchair to the bathroom area was to tight. 2. Toilet did not work. 3. heavy musk smell in the room. 3. regular size tub. So we got another handicapped room. Same musky smell. 2. big hole in the wall was waiting for the rat to come out. For being a quality inn it should be an embarrassment.

Clearly this is a remodeling of another chain without the remodeling,just renamed. Cigarette holes in the 1970's style bedspreads,awful bathroom and a mildly musty smell. It doesn't feel extremely safe in the parking lot. My friends in another room reported bugs,they ate their loss and went to stay in another nearby hotel. Terrible...

Cons: Worn, stained, carpet. Given how my dog was sniffing at it suspect from previous animal. Worn towels. Holes in ceiling of bathroom. Rust on shower bar. Hair from previous guest in bathroom. No poop bags / trash cans. Slow / inconsistent wifi. Water in shower fluctuated in temperature. Pro: Easy access to highway. Near restaurants. Pet friendly. Plenty of parking. Cheap.

I wish I could give some places ZERO stars. We were traveling through NC Tuesday when a strong storm came through; we were trying to make it to SC where we had a reservation but decided to call it quits and grab a room. I asked hubby to look for a hotel in Dunn. He read the review wrong and mixed up the Comfort Inn's 4.1 stars with this place's MUCH lower rating. When I walked in the room the first thing you notice is the musky smell (which thankfully cleared when the air ran for a bit). Then I saw the carpet by the entry was a mess. There was a huge hole in the decades-old bedspread. The chair and ottoman had disgusting, stains and something sticky on the arm, it was so gross. I really should have just walked out and asked for a refund, but we were tired and had unloaded the car before noticing everything other than the carpet. The attached restaurant had decent reviews, so we ate dinner there (it was good!) and I stopped at the front desk on our walk back to our room to get another bath towel. The front desk attendant did not have a key to the "locker" where they store the towels. Seriously? The bed was NOT comfortable at all. And the pillows! OMG! The pillows! They shape the pillows into these tiny squares to make them look fluffier than they are, it makes it uncomfortable to sleep on them. I unfluffed them out of their square shape and realized just how paper thin they were. There also seem to be some people who are living at the hotel; they sit around with their doors open drinking beer. Thankfully, we were in the room for about 12 hours and back on the road. We travel up and down I-95 a lot and will NOT be staying there again. So gross!

Stopped here on my way north from Florida. The room was clean but overall the hotel needs a lot of work!! Looks like it was never, ever updated. The pillows were small and uncomfortable. I won't stop here again.

1011 East Cumberland Street Dunn NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Inn Dunn places you within a mile (2 km) of General William C. Lee Airborne Museum and Clarence Lee Tart Memorial Park. This 100-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Centrally located in Dunn, the hotel is also within a 15-minute drive of Chicora Golf Course and Tucker Lake.


Free buffet breakfast is included with your stay. This hotel has a restaurant that's perfect for a leisurely bite to eat.


All 100 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard.

Property features

Guests of Quality Inn Dunn enjoy access to free WiFi in public areas, conference space, and coffee in a common area. You can put free parking to good use if you drive. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

16% of guests recommend this hotel

Total of 112 reviews