Hotel Neos Matala

1.0 star property
Hotel with free breakfast, a short walk to Beach of Matala

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Photo gallery for Hotel Neos Matala

Seasonal outdoor pool, open 8:30 AM to 8 PM, pool umbrellas
Garden
Standard Room | In-room safe, individually decorated, blackout drapes
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

Map
Mainroad, Matala, Faistos, Crete Island, 70200
  • Beach of Matala
    ‪7 min walk‬
  • Caves of Matala
    ‪7 min walk‬
  • Komos Beach
    ‪5 min drive‬

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Room options

Standard Triple Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Single Room

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Matala

Hotel Neos Matala is a short stroll from Beach of Matala and Roman Caves. This 19-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Beach of Matala - 7 min walk - 0.4 miles
  • Caves of Matala - 7 min walk - 0.4 miles
  • Komos Beach - 5 min drive - 1.7 miles
  • Red Beach - 10 min drive - 1.0 mile
  • Palace of Phaistos - 14 min drive - 7.1 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 65 min drive

Restaurants

  • ‪Scala - ‬12 min walk
  • ‪King's Coffee - ‬5 min drive
  • ‪Plaka Seafood Restaurant - ‬11 min walk
  • ‪365 ALL DAY Restaurant - ‬7 min walk
  • ‪Zafiria Cafe - ‬8 min walk

About this property

Hotel Neos Matala

Hotel with free breakfast, a short walk to Beach of Matala
Hotel Neos Matala features free WiFi in public areas, a seasonal outdoor pool, and a library. There's free parking, and an airport shuttle (available 24 hours) for EUR 70 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include furnished balconies, refrigerators, and electric kettles. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Air conditioning fee: EUR 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-9:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 1039K011A0052300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • Pool access available from 8:30 AM to 8 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Neos
Hotel Neos Matala
Neos Hotel
Neos Matala
Hotel Neos Matala Faistos
Neos Matala Faistos
Hotel Neos Matala Hotel
Hotel Neos Matala Faistos
Hotel Neos Matala Hotel Faistos

Frequently asked questions

Is a free cancellation option available at Hotel Neos Matala?

Hotel Neos Matala provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Hotel Neos Matala?

This hotel is located in Faistos, a short 7-minute walk from Beach of Matala and also 11 minutes on foot from Roman Caves. You'll also find Caves of Matala and Red Beach within a short drive.

Is parking available on site at Hotel Neos Matala?

Yes, self parking is offered for free at the hotel.

Does Hotel Neos Matala include a casino on the premises?

No, Hotel Neos Matala doesn't have a casino.

Will I find an indoor pool at Hotel Neos Matala?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 8 PM and the seasonal pool is normally open from May until October.

What do couples enjoy most about Hotel Neos Matala?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a poolside bar and a seasonal outdoor pool.

Are there hot tubs at Hotel Neos Matala?

No, this hotel doesn't have a spa tub.

Does Hotel Neos Matala feature a restaurant that includes a breakfast menu?

Yes, Hotel Neos Matala serves free buffet breakfast each morning from its snack bar.

Will Hotel Neos Matala allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neos Matala.

Are there connecting rooms at Hotel Neos Matala?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Neos Matala?

Yes, every guestroom at Hotel Neos Matala comes with a furnished balcony with some featuring pool or mountain views.

Hotel Neos Matala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 49 reviews
Rating 8 - Good. 19 out of 49 reviews
Rating 6 - Okay. 11 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark D

Liked: Cleanliness, staff & service
It is a basic hotel but clean and tidy. Nice hosts - unfortunately pool was out of action awaiting repairs but beach 10 mins walk down the road so not a major issue
Stayed 8 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive proprietors. Convenient location a short walk from Matala.
Stayed 1 night in May 2022

10/10 Excellent

Laura Dalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at this hotel. The position is great and the rooms have everything you need. The staff is very friendly and the check in time is flexible according to your needs, which is very helpful. Also, it's perfect for you if you like cats!
Stayed 3 nights in Aug 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school bohemian charm in Matala

A very comfortable, slightly quirky, original and welcoming stay at an independent hotel with some original charm! It’s not super slick but it is cute and comfy and charming in an old school hippy Matala style and I liked it.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service

Conveniently located

Small but comfortable room with attached balcony/patio a short walk to main beach and plaza. Friendly, efficient staff. Plenty of shaded seating by the pool. Breakfast is adequate but underwhelming. Parking is on site. Smoking is evidently allowed in all rooms.
Stayed 3 nights in Aug 2017

10/10 Excellent

Julian, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

This hotel is a basic hotel but every thing works, its clean, staff a really friendly, pool is good, bed comfortable, air con good and a decent breakfast.

10/10 Excellent

Katarina Ekseth

Liked: Cleanliness
It was very clean and quiet. Good breakfast and nice people. Exellent please to relax
Stayed 2 nights in Sep 2024

8/10 Good

Jérémie Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Cet établissement possède une bonne proximité de la plage et des établissements de restauration.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Berit

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would like to come back to this hotel again.
Stayed 8 nights in Jun 2023

10/10 Excellent

Leif Rohde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simpelt og rigtigt græsk hotel

Simpelt og rigtigt græsk hotel med utroligt venligt tysk værtspar. Servicen stopper ikke. Der er morgenmad med i prisen og AC kan lejes for 5Euro pr døgn (anbefales) fordi der er myg.
Stayed 7 nights in Aug 2022

4/10 Poor

Anita

Stayed 2 nights in May 2022

6/10 Okay

Anton

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

schöne Unterkunft-ein wenig in die Jahre gekommen

Gut angekommen, gute, ruhige Lage am Ortsrand, nette Gastgeber und gutes Frühstück. Ausgangspunkt für tolle Ausflüge, hilfreiche Unterstützung. Strand besser nicht im Ort nutzen - es gibt viele schönere rundherum.
Stayed 2 nights in Oct 2021

8/10 Good

Bjørn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien pour une nuit

Très bon accueil des propriétaires, chaleureux et attentionnés. Le petit-déjeuner est inclus et varié. Très bien situé, à pied de la plage et du centre de Matala. Piscine agréable. Chambre rudimentaire mais ok pour une nuit.
Stayed 1 night in Aug 2020

6/10 Okay

cathy

Liked: Staff & service

chambre bien située mais peu attrayante

Hôtel très basique avec une chambre peu confortable. Matelas et oreillers peu douillets Salle de douche avec toilette exiguë . Cependant hôtes conviviaux et hôtel bien situé non loin de la plage de Matala
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'unico neo è che non ci sono sufficienti posti auto per tutti, ma non è difficile trovare parcheggio, gratuito, nelle vicinanze. Bastava dirlo prima.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft. Ein deutsches Paar führt das Hotel, die beiden sind sehr herzlich und nett. Zu Fuß ist man in 5 Minuten direkt mitten in Matala oder am Strand! Echt toll!
Stayed 3 nights in Jul 2019

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities

Hors du tumulte

Un peu en retrait de l’agitation de Matala, mais le centre reste à 5 min à pied. Jolie chambre, propre et fonctionnelle avec petite terrasse qui donne sur un jardin. Très bon accueil. Le lit un peu dur à mon goût, mais ça va
Stayed 3 nights in May 2019

6/10 Okay

JACQUES

Disliked: Staff & service, property conditions & facilities, room comfort

à éviter

hôtel qui aurait besoin d'être refait , porte des wc ne ferme pas , la porte d'entrée laisse passer la lumière du couloir au petit déjeuner musique rock
Stayed 1 night in May 2019

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel pas cher certes mais spartiate
Stayed 1 night in May 2019

8/10 Good

Mélanie

Liked: Cleanliness
Stayed 4 nights in Aug 2017

6/10 Okay

Valérie

Liked: Cleanliness
Hoteliers sympatiques, déco viellote tendance 70's, emplacement au calme dans Matala, village sans intérêt
Stayed 3 nights in Jul 2017

8/10 Good

noemi

Liked: Staff & service

Normale

Siamo una coppia, abbiamo soggiornato 2 notti all'hotel neos. L'hotel è molto semplice, non è per persone troppo esogenti sicuramente ma per poche notti di passaggio può andare. Colazione buona e abbondante ma alle 10 tolgono tutto anche stai ancora mangiando!