Hotel Palacio Azcárate

3.0 star property
Family-friendly slopeside fun with snowboarding

Choose dates to view prices

Photo gallery for Hotel Palacio Azcárate

Reception
Premium bedding, free minibar items, in-room safe, desk
Reception
Flat-screen TV
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Padre José García, nº 17, Ezcaray, La Rioja, 26280
  • Valdezcaray Ski Area
  • Santo Domingo de la Calzada Cathedral Museum
    ‪19 min drive‬
  • San Millan Yuso Monastery
    ‪40 min drive‬

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Room options

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room (extra bed)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Ezcaray

Hotel Palacio Azcárate places you within a 15-minute drive of popular attractions such as Ojapark and Rioja Natura Zoo. This 20-room, 3-star hotel has conveniences like ski-in/ski-out access, free in-room WiFi, and a lazy river.

What's nearby

  • Ojapark - 15 min drive - 10.3 miles
  • Santo Domingo de la Calzada Cathedral Museum - 19 min drive - 12.0 miles
  • Rioja Alta Golf Club - 27 min drive - 16.6 miles
  • San Millan Yuso Monastery - 40 min drive - 25.2 miles
  • San Millan Suso Monastery - 40 min drive - 25.4 miles

Getting around

  • Bilbao Airport (BIO) - 93 min drive

Restaurants

  • ‪Meson Allende - ‬4 min walk
  • ‪Restaurante Casa Masip - ‬3 min walk
  • ‪Troika - ‬4 min walk
  • ‪La Parra - ‬5 min drive
  • ‪Bar Lorca - ‬3 min walk

About this property

Hotel Palacio Azcárate

Family-friendly slopeside fun with snowboarding
Guests staying at Hotel Palacio Azcárate enjoy access to ski-in/ski-out access, a lazy river, and a rooftop terrace. If you drive, self parking is EUR 12 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 100 per person roundtrip. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private yards, free minibar items, and free newspapers are also standard.
Recreational amenities at the hotel include a lazy river and ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 12 per night)

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Lazy river
  • Pro golf lessons
  • Pro golf shop
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 13.20 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 33.0 per night
  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 13.20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 33.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Azcárate
Hotel Palacio Azcárate Ezcaray
Palacio Azcárate
Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel
Hotel Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel Ezcaray

Frequently asked questions

Is free cancellation available at Hotel Palacio Azcárate?

Hotel Palacio Azcárate offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Palacio Azcárate?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azcárate on Jun 12, 2025 start from $87.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Palacio Azcárate?

This hotel is located in Ezcaray, close to Valdezcaray Ski Area.

Will I be able to park at Hotel Palacio Azcárate?

Yes, parking is offered for EUR 12 per night.

Does Hotel Palacio Azcárate feature a casino at the property?

No, Hotel Palacio Azcárate doesn't have a casino.

Is there an indoor pool at Hotel Palacio Azcárate?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Palacio Azcárate?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as 2 bars.

Does Hotel Palacio Azcárate have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Palacio Azcárate have a restaurant with a breakfast menu?

Yes, Hotel Palacio Azcárate serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Palacio Azcárate allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Palacio Azcárate for a fee of EUR 13.20 per pet, per day. The property also provides food and water bowls.

Does Hotel Palacio Azcárate have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Hotel Palacio Azcárate?

No, you won't find guestrooms with balconies at Hotel Palacio Azcárate.

Hotel Palacio Azcárate Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Balgowlah Heights

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. It would of been good to know that it was a busy weekend due to the towns festival
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style and comfort and great service.
Stayed 1 night in Jul 2024

8/10 Good

craig

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel in the centre of Ezcaray

Superb hotel, ideally situated, outstanding breakfast buffet
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Linda, Leicestershire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and comfortable hotel.

The architecture and furnishings elegant and Spanish. We didn’t eat in restaurant as it was closed, but it looked lovely. We had delicious steak in the bar, and an excellent wine, and felt that the price was very reasonable. There was plenty of choice for breakfast. The staff spoke a little English, and were friendly and efficient.
Stayed 1 night in Apr 2018

6/10 Okay

Tom, Bristol, England

Liked: Cleanliness, staff & service

Good location friendly staff

The hotel is in a good location only a short walk from the town centre. Secure parking is available in an underground car park (for an additional fee). The staff were very friendly and helpful and one member of staff spoke fluent English. The room was clean although the A/C didn't seem to work - we didn't complain as we didn't need it during our stay. The breakfast was excellent although we weren't as impressed with our evening meal - however there are plenty of other eating options within a short distance of the hotel.

10/10 Excellent

jv, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service Great location

Beautiful location. Staff was very kind and helpful.

8/10 Good

Business Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant overnight stay

Very considerate and helpful staff. Room was too hot but otherwise comfortable. Would stay again.

8/10 Good

salva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, podría ser un 4 estrellas, muy buena atención y se estaba de maravilla en el jardincito por la noche
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Jun 2024

10/10 Excellent

Turid Minge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, room comfort

Acogedor

Un hotel muy bonito con un personal muy amable. La decoración es preciosa y cuidada, todo muy agradable. El patio donde está el cedro es fantástico. Todo muy acogedor
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelito muy bonito y clásico, cerca de todo en una pequeña ciudad de ensueño
Stayed 2 nights in Apr 2023

10/10 Excellent

Aitor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar estupendo, espaciosa habitacion y un buen desayuno. Personal amable y eficiente.
Stayed 1 night in Aug 2022

10/10 Excellent

Ole Wilhelm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig koselig hotell med hyggelig betjening. Rent og pent med god størrelse på rommene. Ligger sentralt og fint til i sentrum av Ezcaray. Bor der gjerne igjen.
Stayed 3 nights in Mar 2022

8/10 Good

Carlos Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ubicación estupenda Relación precio/ calidad caro
Stayed 1 night in Feb 2022

10/10 Excellent

JULIO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

AITOR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen y acogedor Hotel

Stayed 1 night in Sep 2021

8/10 Good

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia

Perfecta ubicación, bonita decoración de estilo señorial, aún indicando 3* podria pasar perfectamente por 4*. Tansolo añadiria un poco de refuerzo para el personal de recepción, siempre atentos y amables.
Stayed 1 night in Aug 2021

8/10 Good

Alberte X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020