Palan Hotel

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Palan Hotel

Situated in a winter landscape, this hotel features a unique architectural style with a prominent red-topped building and multiple windows.
Welcome to our reception area, featuring a central desk with a curved design and a seating area with two chairs and a table.
Two large beds with white linens, a desk, and a television are featured in this stylish room.
Experience the elegant atmosphere of our lobby, featuring a central table, comfortable seating, and a staircase leading to an upper level with large windows offering a glimpse of the outdoors.
Relax by the pool surrounded by a blue mosaic design and lounge chairs.

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Gym
  • Breakfast included

Explore the area

Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    ‪1 min walk‬
  • Castle of Erzurum
    ‪9 min drive‬
  • Abdurrahman Gazi Tomb
    ‪13 min drive‬
  • Erzurum (ERZ)
    ‪22 min drive‬

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Room options

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Twin Beds

About the neighborhood

Erzurum

Located in Palandöken, Palan Hotel is adjacent to Palandöken Mountain and within a 10-minute drive of Forum Erzurum. This 158-room, 4-star hotel has free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 miles
  • Ataturk University - 8 min drive - 4.7 miles
  • Rüstem Pasha Caravanserai - 9 min drive - 5.6 miles
  • Castle of Erzurum - 9 min drive - 5.6 miles
  • Abdurrahman Gazi Tomb - 13 min drive - 5.3 miles

Getting around

  • Palandoken Station - 29 min drive
  • Erzurum (ERZ) - 54 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬6 min drive
  • ‪Dedeman Palandoken Ski Cafe - ‬2 min walk
  • ‪Sway Hotel Ski Pub - ‬6 min drive

About this property

Palan Hotel

Family-friendly hotel with a full-service spa and free breakfast
Guests of Palan Hotel enjoy a full-service spa, a nightclub, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 50 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Other amenities include safes, desks, and wardrobes or closets.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, German, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from April 1 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 6912

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Frequently asked questions

What's there to see near Palan Hotel?

This hotel is situated in Palandöken, just steps from Palandöken Mountain. You'll also find Yakutiye Medresesi and Forum Erzurum within a short drive.

Will I be able to park at Palan Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Palan Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Palan Hotel include a casino?

No, Palan Hotel doesn't have a casino.

Will I find an indoor pool at Palan Hotel?

Yes, this hotel has an indoor pool.

Is Palan Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Does Palan Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Palan Hotel have a restaurant that serves breakfast?

Yes, Palan Hotel has 2 cafes, and serves free buffet breakfast each morning.

Will Palan Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Palan Hotel.

Does Palan Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palan Hotel?

The closest major airport to Palan Hotel is Erzurum (ERZ), which is 12.8 mi away (54 minutes by car).

Are there rooms with balconies that I can book at Palan Hotel?

No, at Palan Hotel, there aren't any guestrooms that list a balcony.

Palan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

4 days in Erzurum.

Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022

10/10 Excellent

Ali, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Fariba

Liked: Cleanliness, staff & service

ask for the buffe price so not get surprised

ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasim Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Damla

Stayed 1 night in Dec 2022

8/10 Good

Ozan

6/10 Okay

ali

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Süleyman Said

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Özgür

Liked: Cleanliness

Palan otel

Otel temizliği iyi
Stayed 1 night in Sep 2019

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contant

Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resepsiyonist hakan

Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel