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Sway Hotels

5.0 star property

Choose dates to view prices

Photo gallery for Sway Hotels

Front of property
Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms
Property entrance
3 bars/lounges
Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Yunus Emre Mahallesi Kayak Tesisleri, Kümeevler No 2/2 25.100, Erzurum, 25070
  • Place, Palandöken Mountain
    ‪10 min walk‬
  • Place, Ataturk University
    ‪5 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪13 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 1098 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 517 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Erzurum

Located in Palandöken within a 15-minute walk of Palandöken Mountain, Sway Hotels is within a few miles (5 km) of Forum Erzurum. This 181-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Palandöken Mountain - 10 min walk - 0.6 miles
  • Ataturk University - 5 min drive - 2.9 miles
  • Çifte Minareli Medrese - 6 min drive - 3.6 miles
  • Rüstem Pasha Caravanserai - 6 min drive - 3.8 miles
  • Abdurrahman Gazi Tomb - 13 min drive - 5.3 miles

Getting around

  • Palandoken Station - 23 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬14 min walk
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬3 min walk
  • ‪Palandöken Cafe 25 - ‬2 min walk
  • ‪Fanus Cafe Erzurum - ‬10 min walk
  • ‪Momo Apres-ski - ‬4 min walk

About this property

Sway Hotels

Guests of Sway Hotels enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and meeting rooms.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sway Spa has 12 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Front of property
Dedeman Erzurum Palandöken Ski Lodge
Palandöken
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 279 reviews
$80 nightly
The price is $89
Jul 10 - Jul 11
Total with taxes and fees
Dedeman Erzurum Palandöken Ski Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 60 for children
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ana Restaurant
  • Aprés Ski Bar
  • Lobby Bar
  • Orient Dine
  • X Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TRY 60 for adults and TRY 60 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 13425

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum

Frequently asked questions

What can I see around Sway Hotels?

This hotel is situated in Palandöken within a short 10-minute walk of Palandöken Mountain. You'll also find Çifte Minareli Medrese and Rüstem Pasha Caravanserai within a short drive.

Is there parking available at Sway Hotels?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Sway Hotels?

Sway Spa is the hotel's spa and services include mani/pedis, body treatments, and massages.

Does Sway Hotels have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a full-service spa at this hotel.

Does Sway Hotels feature a casino on the premises?

No, Sway Hotels doesn't have a casino.

Is there an indoor pool at Sway Hotels?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Sway Hotels?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and 3 bars/lounges.

Are there hot tubs at Sway Hotels?

No, but this hotel does have a steam room.

Does Sway Hotels have a restaurant that serves breakfast?

Yes, Sway Hotels has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sway Hotels allow pets to stay for free?

No, pets aren't allowed at Sway Hotels.

Are there connecting rooms at Sway Hotels?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sway Hotels?

The closest major airport to Sway Hotels is Erzurum (ERZ), which is 10.8 mi away (25 minutes by car).

Are there rooms with balconies at Sway Hotels?

Yes, some guestrooms at Sway Hotels offer a balcony.

Does Sway Hotels have a wedding venue on site?

Take advantage of the wedding venue at Sway Hotels if you plan to say "I do" during your trip.

Sway Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Evgeniia

Liked: Cleanliness, staff & service, amenities
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Verified

8/10 Good

Elvan

Liked: Staff & service, room comfort
Sadece kış aylarında konaklanmalı
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yücel Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

esmaeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sway hotel feedback

It was amazing
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Sandra

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Tem tudo para ser 5* mas falta serviço restauração

O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rıdvan bey e teşekkür ederiz.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski hotel that is good in the off season

We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Stayed 1 night in Jun 2019
Verified

8/10 Good

NAIL YAGIZ

Liked: Cleanliness, property conditions & facilities

Sway Hotel Tecrübesi

Otelin artıları: -Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü. Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Yalcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avrupa’dan ailece seyahat etik! Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Stayed 6 nights in Dec 2018
Verified

6/10 Okay

Ahmet

Liked: Cleanliness
Disliked: Staff & service

Sway de bir gece

Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Stayed 1 night in Aug 2018
Verified

8/10 Good

ABDULLAH

Liked: Staff & service, property conditions & facilities, room comfort

Palandoken seyahatimiz

Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi
Verified

6/10 Okay

Ali

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Çalışanlar dışındaki her şey iyiydi.

Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.
Verified

10/10 Excellent

Gökhan Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Melisa

Stayed 1 night in Oct 2023
Verified

10/10 Excellent

can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Verified

8/10 Good

TOKTAMIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayak keyfi

Stayed 3 nights in Mar 2019
Verified

6/10 Okay

CETIN

Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017