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Balsoy Mountain

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Photo gallery for Balsoy Mountain

Couples treatment rooms
Reception
Breakfast area
Exterior
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Ataturk University
    ‪6 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Erzurum

Located in Palandöken, Balsoy Mountain is adjacent to Palandöken Mountain and within a few miles (5 km) of Forum Erzurum. This 44-room hotel has conveniences like a restaurant, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Palandöken Mountain - 2 min walk - 0.1 miles
  • Ataturk University - 6 min drive - 3.4 miles
  • Çifte Minareli Medrese - 7 min drive - 4.0 miles
  • Rüstem Pasha Caravanserai - 7 min drive - 4.2 miles
  • Abdurrahman Gazi Tomb - 14 min drive - 5.7 miles

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬5 min walk
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬8 min walk
  • ‪Palandöken Cafe 25 - ‬11 min walk
  • ‪Fanus Cafe Erzurum - ‬1 min walk
  • ‪Momo Apres-ski - ‬8 min walk

About this property

Balsoy Mountain

Ski-in/ski-out access, a sauna, and free WiFi in public areas are featured at Balsoy Mountain. There's free parking, and an airport shuttle during limited hours for TRY 400 per room one-way. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Other amenities at this ski hotel include coffee/tea in a common area, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, bathrobes, bidets, and slippers. Minibars, electric kettles, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 20360

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Frequently asked questions

What's there to do close to Balsoy Mountain?

This hotel is situated in Palandöken, just steps from Palandöken Mountain. You'll also find Çifte Minareli Medrese and Abdurrahman Gazi Tomb within a short drive.

How much does it cost to stay at Balsoy Mountain?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Balsoy Mountain on Jun 30, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Balsoy Mountain?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Balsoy Mountain?

Spa services at the hotel include couples treatments.

Does Balsoy Mountain feature a casino?

No, Balsoy Mountain doesn't have a casino.

Is there an indoor pool at Balsoy Mountain?

No, there is no indoor pool at this hotel.

Is Balsoy Mountain good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, ski lessons, and a bar/lounge.

Does Balsoy Mountain have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Balsoy Mountain feature a restaurant that includes a breakfast menu?

No, Balsoy Mountain doesn't have a restaurant that serves breakfast.

Does Balsoy Mountain allow pets to stay for free?

No, pets and service animals aren't allowed at Balsoy Mountain.

Does Balsoy Mountain have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Balsoy Mountain?

The closest major airport to Balsoy Mountain is Erzurum (ERZ), which is 11.4 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Balsoy Mountain?

No, there aren't any guestrooms at Balsoy Mountain that offer a balcony.

Balsoy Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samet

Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emre

Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nazlican

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Asli

Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Betül

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

aysun

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024
Verified

8/10 Good

Emirhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024
Verified

4/10 Poor

bo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023