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Balsoy Mountain

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Photo gallery for Balsoy Mountain

A sauna with wooden walls and benches, a sloped floor, and a skylight.
A luxurious bathroom with a marble floor, a large mirror, and ornate tile walls.
A spacious lobby with a large seating area, a fireplace, and large windows offering a view of the outside.
A hotel reception area with a check-in counter, a reception desk, a waiting area with a sofa and a coffee table, and a hallway leading to the elevators.
A buffet setup with various dishes in trays, including seafood and vegetables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Ataturk University
    ‪6 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a television, and a patterned floor.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with a bed, curtains, a wooden ceiling, and a patterned carpet.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

About the neighborhood

Erzurum

Located in Palandöken, Balsoy Mountain is adjacent to Palandöken Mountain and within a few miles (5 km) of Forum Erzurum. This 44-room hotel has conveniences like a restaurant, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Palandöken Mountain - 2 min walk - 0.1 miles
  • Ataturk University - 6 min drive - 3.4 miles
  • Yakutiye Medresesi - 7 min drive - 4.0 miles
  • Twin Minaret Madrasa - 7 min drive - 4.0 miles
  • Abdurrahman Gazi Tomb - 14 min drive - 5.7 miles

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Alpine Restaurant - ‬2 min drive
  • ‪Sway Hotels Lobby Bar - ‬12 min walk
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬8 min walk
  • ‪Sway Hotels Apress Bar - ‬12 min walk
  • ‪Fanus Cafe Erzurum - ‬1 min walk

About this property

Balsoy Mountain

Ski-in/ski-out access, a sauna, and free WiFi in public areas are featured at Balsoy Mountain. There's free parking, and an airport shuttle during limited hours for TRY 400 per room one-way. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Other amenities at this ski hotel include coffee/tea in a common area, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, slippers, bathrobes, and bidets. Minibars, electric kettles, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).

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  • Parking included
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 240 reviews
$68 nightly
The price is $76
Oct 20 - Oct 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 20360

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Frequently asked questions

What's there to do close to Balsoy Mountain?

This hotel is situated in Palandöken, just steps from Palandöken Mountain. You'll also find Yakutiye Medresesi and Abdurrahman Gazi Tomb within a short drive.

How much does it cost to stay at Balsoy Mountain?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Balsoy Mountain on Oct 1, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa at Balsoy Mountain?

Spa services at the hotel include couples treatments.

Does Balsoy Mountain feature a casino?

No, Balsoy Mountain doesn't have a casino.

Is there an indoor pool at Balsoy Mountain?

No, there is no indoor pool at this hotel.

Does Balsoy Mountain feature a restaurant that includes a breakfast menu?

No, Balsoy Mountain doesn't have a restaurant that serves breakfast.

Does Balsoy Mountain allow pets to stay for free?

No, pets and service animals aren't allowed at Balsoy Mountain.

What is the closest airport to Balsoy Mountain?

The closest major airport to Balsoy Mountain is Erzurum (ERZ), which is 11.4 mi away (25 minutes by car).

Balsoy Mountain Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nisan ayında kayak icin gittik. Otel cok konforlu kahvaltı gayet yeterli çalışanlar ise mükemmel derece de ilgili ve güleryüzlüydü.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Konum ve calisanlar cok iyi; yemekler ve temizlik yeterli; dus basligi, fon makinesi ve tv degisime/bakima ihtiyaci var.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023