Mercure Hotel Erfurt Altstadt

4.0 star property
Hotel with a full-service spa, a quick walk to Kramerbrucke

Choose dates to view prices

Photo gallery for Mercure Hotel Erfurt Altstadt

Exterior
Lobby lounge
1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Standard Room, 1 Twin Bed (Street View) | Terrace/patio
Breakfast and dinner served, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
Meienbergstr. 26-27, Erfurt, TH, 99084
  • Kramerbrucke
    ‪3 min walk‬
  • Erfurt Cathedral
    ‪11 min walk‬
  • Zitadelle Petersberg
    ‪14 min walk‬
  • Erfurt (ERF)
    ‪10 min drive‬

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Room options

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed (Street View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Erfurt

Located in Erfurt Old Town, Mercure Hotel Erfurt Altstadt is within a 5-minute walk of Kramerbrucke and within 15 minutes of other popular attractions like Gildehaus. This 4-star hotel has 141 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Kramerbrucke - 3 min walk - 0.2 miles
  • Erfurt Christmas Market - 9 min walk - 0.5 miles
  • Erfurt Cathedral - 11 min walk - 0.6 miles
  • Zitadelle Petersberg - 14 min walk - 0.8 miles
  • Erfurt Exhibition Centre - 7 min drive - 2.6 miles

Getting around

  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (XIU-Erfurt Central Train Station) - 9 min walk
  • Erfurt (ERF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Kurhaus Simone - ‬3 min walk
  • ‪Cognito - ‬4 min walk
  • ‪Café & Restaurant Nüsslein - ‬3 min walk
  • ‪Eat - ‬4 min walk

About this property

Mercure Hotel Erfurt Altstadt

Hotel with a full-service spa, a quick walk to Kramerbrucke
Guests of Mercure Hotel Erfurt Altstadt enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 22 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this spa hotel include conference space, a business center, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, phones, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Zum Rebstock

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Erfurt Altstadt?

Mercure Hotel Erfurt Altstadt offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to see around Mercure Hotel Erfurt Altstadt?

This hotel is situated in Erfurt Old Town, just steps from Kramerbrucke and Stadtmuseum, and within a short walk of Angermuseum. You'll also find Erfurt Christmas Market and Erfurt Cathedral less than a mile away.

Is there parking available at Mercure Hotel Erfurt Altstadt?

Yes, parking is offered for EUR 22 per night. Though parking is limited, accessible parking and bicycle parking are also available.

Is a spa located at Mercure Hotel Erfurt Altstadt?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Hotel Erfurt Altstadt include a casino at the property?

No, Mercure Hotel Erfurt Altstadt doesn't have a casino.

Will I find an indoor pool at Mercure Hotel Erfurt Altstadt?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Hotel Erfurt Altstadt?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Hotel Erfurt Altstadt?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Hotel Erfurt Altstadt have a restaurant that serves breakfast?

Yes, Mercure Hotel Erfurt Altstadt serves buffet breakfast for a surcharge each morning at Zum Rebstock.

Will Mercure Hotel Erfurt Altstadt allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Erfurt Altstadt for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Mercure Hotel Erfurt Altstadt?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Hotel Erfurt Altstadt?

The closest major airport to Mercure Hotel Erfurt Altstadt is Erfurt (ERF), which is 3.8 mi away (19 minutes by car).

Are there rooms with balconies at Mercure Hotel Erfurt Altstadt?

No, there aren't any guestrooms with balconies at Mercure Hotel Erfurt Altstadt.

Mercure Hotel Erfurt Altstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 485 reviews
Rating 8 - Good. 229 out of 485 reviews
Rating 6 - Okay. 44 out of 485 reviews
Rating 4 - Poor. 8 out of 485 reviews
Rating 2 - Terrible. 4 out of 485 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kathy, Annapolis

Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. The staff were the best Location was super
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Superb breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in this city. Convenient and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Stayed 1 night in May 2023

10/10 Excellent

Rosalind

Business traveler
Breakfast was super. Good, central location.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious

10/10 Excellent

Don

Stayed 1 night in Dec 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of the city.

Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great. On-site parking availability is limited.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not impressed

Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Franz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in the centre of Erfurt.

Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told. Room was functional and fulfilled expectations.
Stayed 2 nights in Mar 2020

8/10 Good

CHANDNI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

February, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Stayed 2 nights in Aug 2019

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Very convenient location. Good breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

Nice location in center of town. Close to shopping and restaurant. Nice clean room, reception attentive to our needs.
Stayed 1 night in Oct 2018

8/10 Good

MJ, Picayune MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
Stayed 1 night in Sep 2018

6/10 Okay

edwin

Liked: Cleanliness, staff & service, property conditions & facilities

No Air-Conditioning

Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and on very noisy street
Stayed 1 night in Jul 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best.

The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.
Stayed 4 nights in Jun 2018