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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

Choose dates to view prices

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Exterior
1 bedroom, desk, free cribs/infant beds, free WiFi
Reception
Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Hobbledown
    ‪6 min drive‬
  • Epsom Downs Racecourse
    ‪6 min drive‬
  • Chessington World of Adventures
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

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Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, free cribs/infant beds, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, free cribs/infant beds, free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, free cribs/infant beds, free WiFi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Epsom

Orchid Epsom, Sure Hotel Collection by Best Western places you within a 10-minute drive of popular sights such as Chessington World of Adventures and Thames River. The 29 rooms at this hotel include electric kettles, flat-screen TVs, and desk chairs.

What's nearby

  • Horton Park Golf and Country Club - 19 min walk - 1.0 mile
  • Hobbledown - 6 min drive - 2.5 miles
  • Epsom Downs Racecourse - 6 min drive - 3.4 miles
  • Chessington World of Adventures - 8 min drive - 3.5 miles
  • Hampton Court Palace - 12 min drive - 7.7 miles

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel in Epsom with free parking
Orchid Epsom, Sure Hotel Collection by Best Western features free WiFi in public areas and a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Electric kettles, desks, and desk chairs are also available.

Languages

English

Similar properties

Exterior

Holiday Inn Express London-Epsom Downs by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 866 reviews
$111 nightly
The price is $133
Jul 13 - Jul 14
Total includes taxes and fees
Holiday Inn Express London-Epsom Downs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

What's there to see within easy reach of Orchid Epsom, Sure Hotel Collection by Best Western?

This hotel is located in Epsom, close to Hampton Court Palace, Chessington World of Adventures, and Wimbledon Tennis Club. You'll also find Thames River and Epsom Downs Racecourse within a short drive.

How much does it cost to stay at Orchid Epsom, Sure Hotel Collection by Best Western?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Orchid Epsom, Sure Hotel Collection by Best Western on Jun 22, 2025 start from $61.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Orchid Epsom, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Orchid Epsom, Sure Hotel Collection by Best Western include a casino on the premises?

No, Orchid Epsom, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at Orchid Epsom, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Does Orchid Epsom, Sure Hotel Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Orchid Epsom, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Orchid Epsom, Sure Hotel Collection by Best Western offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Orchid Epsom, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Orchid Epsom, Sure Hotel Collection by Best Western though service animals are welcome.

Does Orchid Epsom, Sure Hotel Collection by Best Western have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Orchid Epsom, Sure Hotel Collection by Best Western?

The closest major airport to Orchid Epsom, Sure Hotel Collection by Best Western is Heathrow Airport (LHR), which is 26.9 mi away (48 minutes by car). Another top airport is Gatwick Airport (LGW), which is located 23.7 mi away (40-minute drive).

Can I book a room with a balcony at Orchid Epsom, Sure Hotel Collection by Best Western?

No, at Orchid Epsom, Sure Hotel Collection by Best Western, there aren't any guestrooms that list a balcony.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 58 out of 151 reviews
Rating 8 - Good. 49 out of 151 reviews
Rating 6 - Okay. 29 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 8 out of 151 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was surprisingly quiet , beingbon a main thoroughfair, due to the Queen Adelade pub being betweennit and the A240. Yhe staff were v frienly and helpfil. The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts . But the accomodation was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Stayed 1 night in Mar 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Good value and location

Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion. If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog . Will book again if we get the right price however very comparable to that of a premier inn
Stayed 1 night in Feb 2025

6/10 Okay

Dr Siggi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
shall not use this hotel again. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but one issue

Staff very good, room clean with everything needed. One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts
Stayed 1 night in Feb 2025

8/10 Good

Micheal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Kieran

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Micheal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working nights and had a great stay.

I was working nights, so sleeping throughout the day. I slept very well remaining undisturb. The staff were very helpful and curtious, particularly Ali. Also there is a pub attached that serves great food.
Stayed 5 nights in Jan 2025

6/10 Okay

Ciaran

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

ALTAF, FLUSHING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent price good staff

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.
Stayed 1 night in Jan 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service

Away for work

This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.
Stayed 1 night in Jan 2025

8/10 Good

Pubudu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Sheikh

Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and staff

Staff very good, friendly and helpful. Rooms ok, bathrooms could do with updating but good enough. Handy to have the pub/ restaurant next door. Parking tight when pubs open
Stayed 1 night in Dec 2024

10/10 Excellent

Steve, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people. Right next to nice pub.
Stayed 2 nights in Dec 2024

8/10 Good

Seid

Liked: Staff & service, room comfort

Hey

Friendly receptionist
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

Rosina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Great value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind Kumar

Stayed 1 night in Oct 2024