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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

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Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7 per person)
Exterior
Daily to-go breakfast (GBP 7 per person)
Reception
Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Nonsuch Park
    ‪18 min walk‬
  • Place, Horton Park Golf and Country Club
    ‪19 min walk‬
  • Place, Bourne Hall Museum
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2

About the neighborhood

Epsom

Orchid Epsom, Sure Hotel Collection by Best Western places you within a 10-minute drive of popular sights such as Chessington World of Adventures and Thames River. The 29 rooms at this hotel include electric kettles, flat-screen TVs, and desk chairs.

What's nearby

  • Nonsuch Park - 18 min walk - 1.0 mile
  • Horton Country Park - 19 min walk - 1.0 mile
  • Horton Park Golf and Country Club - 19 min walk - 1.0 mile
  • Goals Soccer Centre - 3 min drive - 1.5 miles
  • Bourne Hall Museum - 3 min drive - 1.1 miles

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Dastaan - ‬10 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪Legend Kebab Centre - ‬5 min walk
  • ‪The Queen Adelaide - ‬8 min walk
  • ‪Taste of Bengal - ‬15 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel in Epsom with free parking
Orchid Epsom, Sure Hotel Collection by Best Western features free WiFi in public areas and a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Electric kettles, desks, and desk chairs are also available.

Similar properties

Exterior
Holiday Inn Express London-Epsom Downs by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 961 reviews
$80 nightly
The price is $97
Jan 25 - Jan 26
Total with taxes and fees
Holiday Inn Express London-Epsom Downs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 for adults and GBP 4 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Early check-in fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

What's there to see within easy reach of Orchid Epsom, Sure Hotel Collection by Best Western?

This hotel is located in Epsom, close to Chessington World of Adventures and Hampton Court Palace. Thames River is also within a driving distance of 3.7 mi.

Is parking available on site at Orchid Epsom, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Orchid Epsom, Sure Hotel Collection by Best Western include a casino on the premises?

No, Orchid Epsom, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at Orchid Epsom, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Does Orchid Epsom, Sure Hotel Collection by Best Western have a hot tub?

No, this hotel doesn't have a spa tub.

Does Orchid Epsom, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Orchid Epsom, Sure Hotel Collection by Best Western offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Orchid Epsom, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Orchid Epsom, Sure Hotel Collection by Best Western though service animals are welcome.

Are there connecting rooms at Orchid Epsom, Sure Hotel Collection by Best Western?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Orchid Epsom, Sure Hotel Collection by Best Western?

The closest major airport to Orchid Epsom, Sure Hotel Collection by Best Western is Heathrow Airport (LHR), which is 26.9 mi away (48 minutes by car). Another top airport is Gatwick Airport (LGW), which is located 23.7 mi away (40-minute drive).

Are there rooms with balconies at Orchid Epsom, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at Orchid Epsom, Sure Hotel Collection by Best Western.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 185 reviews
Rating 8 - Good. 61 out of 185 reviews
Rating 6 - Okay. 38 out of 185 reviews
Rating 4 - Poor. 9 out of 185 reviews
Rating 2 - Terrible. 10 out of 185 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveler
Liked: Staff & service
Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Stayed 1 night in Sep 2025

6/10 Okay

mark

Stayed 1 night in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Julie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Never stay here, the worst hotel I’ve ever stayed. Dreadful condition, floors and carpets filthy, bathtub scratched and with black ingrained dirt, towels thin and old, as a single female didn’t feel safe, tv only had sound and breakfast went straight in the bin it was so disgusting. The place needs gutting, new furniture and beds, more of a doss house with 3 beds in my room alone! Car ark strewn with rubbish. Absolutely not worth the money. The only positive note was the receptionist who was lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Super good price for quality
Stayed 1 night in Aug 2025

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and comfortable

Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfortable enough

Quick check in Comfy bed Bathroom dated, TV small
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
I think it was ok for the price .. could do with a refurb as it’s a bit tired and the bathroom floor was a little spongy
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025

8/10 Good

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.
Stayed 4 nights in Jul 2025

8/10 Good

Rhodri

Traveled with family
Liked: Cleanliness
Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.
Stayed 2 nights in Jun 2025

8/10 Good

Neil, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

George

Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025

4/10 Poor

John

Stayed 2 nights in May 2025

6/10 Okay

Derek

Liked: Staff & service, room comfort
Staff good but room needed update taps very difficult to turn off plug did not work correctly, shower gel bottle did not work. Moved the furniture to watch tv lots of dirt underneath and noise from the store room next to our room.
Stayed 5 nights in May 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025

8/10 Good

Keith

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus
Stayed 1 night in May 2025