Michelle communicated exceptionally well prior to our arrival and also checked in mid-way through our stay. It was very cold while we were there, but it is a short walk to downtown restaurants and shops in nicer weather. Michelle was nice enough to recommend some great places to eat.
The accommodations were very clean, nicely decorated, and appeared to be recently remodeled. Especially nice was the coffee and tea bar and assortment. Keurig, french press, grinder, a huge assortment of teas, and coffees. Very nice in cold weather. Plenty of towels and blankets to be comfortable. The bedding and mattresses were nicer than many hotel rooms.
One bathroom for 3 people was a little tight, but we know this going in and we made it work with little difficulty.
The drive to Crystal Mountain is beautiful and at around 45 minutes close enough to not be a hassle.
Overall, I highly recommend this property and will definitely stay again if I am in the area.