This was a great value for the money. So fun to stay at a vineyard and enjoy the natural beauty at a low cost. The restaurant was closed due to Covid but there was an excellent one within minutes. The jacuzzi never did get warm however.
The bathroom sewer smell was awful. I also asked for an iron and it took 24 hrs for it to make it to my room. The Wifi was not working the entire weekend. I would not recommend this place. I spoke to the reception about it and they didn’t offer a discount and or any type of incentive.
The location is good, the views are amazing and the staff goes above and beyond to make you feel at home!!! Abigail was so pleasant....she sealed the deal. We will definitely come back!!!
The staff was very friendly and accommodating. The front desk clerk Macy was very helpful. I had never been to El Valle and she made my stay very pleasant. Thank you Macy!! Eduardo was also very kind. He recommended local wineries in the area which were not to far from the hotel. Everyone was very hospitable !
Location is ok. Facilities are very clean, and just as advertised but space is a bit small for the price. Also, there was no hot water. Staff is kind and hospitable, but check-in and check-out processes are disorganized. Their policies are strict and reinforced, but as guests you are put on the spot and questioned unprofessionally (i.e. we smoked outside of the room with the sliding door open and were charged 100USD for violating the 'no smoking policy' which is for INSIDE the room). It was a nice stay overall, will not come back nor necessarily recommend for more than one night (or for young people). Not a bad experience, but for the same price there are far, far better options in the valley.
La Cima del Valle Hotel places you within a 15-minute drive of popular attractions such as Vid y El Vino Museum and Adobe Guadalupe Vineyard. This 4-star hotel has 10 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Patios, dining areas, and minibars are also standard.
A full-service spa, free WiFi in public areas, and a spa tub are featured at La Cima del Valle Hotel. You can take advantage of free parking, along with an area shuttle for a fee. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice. Other amenities at this spa hotel include a seasonal outdoor pool, a terrace, and laundry facilities.
This was a great value for the money. So fun to stay at a vineyard and enjoy the natural beauty at a low cost. The restaurant was closed due to Covid but there was an excellent one within minutes. The jacuzzi never did get warm however.
The bathroom sewer smell was awful. I also asked for an iron and it took 24 hrs for it to make it to my room. The Wifi was not working the entire weekend. I would not recommend this place. I spoke to the reception about it and they didn’t offer a discount and or any type of incentive.
The location is good, the views are amazing and the staff goes above and beyond to make you feel at home!!! Abigail was so pleasant....she sealed the deal. We will definitely come back!!!
Thank you very much, We hope you guys come back soon. Such a lovely couple.
The staff was very friendly and accommodating. The front desk clerk Macy was very helpful. I had never been to El Valle and she made my stay very pleasant. Thank you Macy!! Eduardo was also very kind. He recommended local wineries in the area which were not to far from the hotel. Everyone was very hospitable !
Hi! Good morning, Thank you for your comments, we really appreciate, it is our pleasure, we hope we see you again.
Location is ok. Facilities are very clean, and just as advertised but space is a bit small for the price. Also, there was no hot water. Staff is kind and hospitable, but check-in and check-out processes are disorganized. Their policies are strict and reinforced, but as guests you are put on the spot and questioned unprofessionally (i.e. we smoked outside of the room with the sliding door open and were charged 100USD for violating the 'no smoking policy' which is for INSIDE the room). It was a nice stay overall, will not come back nor necessarily recommend for more than one night (or for young people). Not a bad experience, but for the same price there are far, far better options in the valley.
Hello Gabriela. Thank you for staying with us and for your comments, it will help us to improve our service. best regards.
Thank you for your review. Concerning the iron, we get confused because we understood that it would take it up until the next day, but there'll always be a person at reception to meet your needs during your stay. We'll work more on the details you're commenting on.