This place is so far down rutted Mexican dirt roads that we almost turned around. No AC, the ceiling fan would not work without the light on at the same time, one little window in the front of the room and one little window in the bathroom. Almost no water pressure, and the water pressure pump on the outside was just below deafening. Starts at 8:30 AM. Staff was very friendly, and the breakfast outside in the morning was very nice. The flies, however made it very hard to enjoy it. No, we will not return.
The rooms are very old and dusty, they could use some updating, especially their sheets and towels. Our first room smelled like sewage but after we complained they were able to switch rooms. The road to the hotel is also very hard to drive on, especially at night, its unpaved and it’s very bumpy. Their breakfast is very tasty and was the only thing I enjoyed about this hotel.
we are usually not picky about our hotels, and always had great experiences with ORBITZ. This stay was just a horrible experience. I woke up with ants on my body, told them and the only thing they did was just to shake it off, they didnt even changed the covers or the blankets. Bathroom NOT clean. One day they did not do the cleaning and the next day we had to ask for it. The mop had this horrible smell so after cleaning the room smelled horrible. The towels all ripped up and with stains as wells as the blankets and the bed cover. They turned off the electricity during the day, did not know that we had to ask for them to turn it on until the last day. OVERALL BAD EXPERIENCE. This was a very rural hotel that the service was very bad and should not listed in ORBITZ
This place was great! I would definitely return. The owner Arturo is very on point with communication. The place is quiet and cozy. You definitely get the feel that you are on a cabin style ranch in Mexico. That is the authentic great thing about it. There is no wifi, no Tv, but we didn't mind at all. Arturo was able to organize a wine tour chauffeur service for $130 For 8 hours which was great because you don't want to drink and drive. We were driven to 5 different wineries. Wine was not included in the service, this is just a car service. But the wineries pricing is very affordable.
Extremely dog friendly! The owner Arturo was an excellent host and served us an Incredible breakfast and dinner. The ranch is rustic and although it was too cool to swim the pool looked pristine.
We arrive to Casa Encinares about 8 o'clock at night. I did (check for)the email they sent me that required me total inform them of my check in time and a $200 peso deposit for the key. They didn't charge us, but orbitz should put this info on hotel description. We were not aware that B&B was at the end of an approximately 2 mile road filled with ruts and puddles. Also two road-width mud puddles we were almost unable to get around. If my friends did not have GPS we would have been lost. The restaurant was closed when we arrived (before 8 p.m.) and we had to go all the way back down that road to find food. Luckily there was a girl awake and she handed us a key and showed us to our room. After a day of wine tasting, we wanted to enjoy a bottle, but there was no wine key in the room. My friend asked the host and she said someone had taken the only one key and not brought it back. This is so typical of Mexico and also ridiculous for a hotel in wine country to not have a wine key in every room, or at least one readily available for guests to use!! In the morning we went to have breakfast. We were told to help ourself to coffee and fresh squeezed orange juice. We sat down and we're brought a hefty helping of potatoes, eggs and ham. Other guests were served fruit before their meals but we were not. (???) The property is surrounded by other what looks like personal ranches but no clear defining area of where they end or begin. It says there is a winery on site but we did not see it
Located within a mile (2 km) of VInos ATP y Familia, Capital O Casa Encinares is within 3 miles (5 km) of Liceaga Winery. This 10-room guesthouse welcomes guests with conveniences like an outdoor pool, free self parking, and a children's pool.
Guests of Capital O Casa Encinares have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include barbecue grills and a garden.
This place is so far down rutted Mexican dirt roads that we almost turned around. No AC, the ceiling fan would not work without the light on at the same time, one little window in the front of the room and one little window in the bathroom. Almost no water pressure, and the water pressure pump on the outside was just below deafening. Starts at 8:30 AM. Staff was very friendly, and the breakfast outside in the morning was very nice. The flies, however made it very hard to enjoy it. No, we will not return.
The rooms are very old and dusty, they could use some updating, especially their sheets and towels. Our first room smelled like sewage but after we complained they were able to switch rooms. The road to the hotel is also very hard to drive on, especially at night, its unpaved and it’s very bumpy. Their breakfast is very tasty and was the only thing I enjoyed about this hotel.
we are usually not picky about our hotels, and always had great experiences with ORBITZ. This stay was just a horrible experience. I woke up with ants on my body, told them and the only thing they did was just to shake it off, they didnt even changed the covers or the blankets. Bathroom NOT clean. One day they did not do the cleaning and the next day we had to ask for it. The mop had this horrible smell so after cleaning the room smelled horrible. The towels all ripped up and with stains as wells as the blankets and the bed cover. They turned off the electricity during the day, did not know that we had to ask for them to turn it on until the last day. OVERALL BAD EXPERIENCE. This was a very rural hotel that the service was very bad and should not listed in ORBITZ
This place was great! I would definitely return. The owner Arturo is very on point with communication. The place is quiet and cozy. You definitely get the feel that you are on a cabin style ranch in Mexico. That is the authentic great thing about it. There is no wifi, no Tv, but we didn't mind at all. Arturo was able to organize a wine tour chauffeur service for $130 For 8 hours which was great because you don't want to drink and drive. We were driven to 5 different wineries. Wine was not included in the service, this is just a car service. But the wineries pricing is very affordable.
Extremely dog friendly! The owner Arturo was an excellent host and served us an Incredible breakfast and dinner. The ranch is rustic and although it was too cool to swim the pool looked pristine.
We arrive to Casa Encinares about 8 o'clock at night. I did (check for)the email they sent me that required me total inform them of my check in time and a $200 peso deposit for the key. They didn't charge us, but orbitz should put this info on hotel description. We were not aware that B&B was at the end of an approximately 2 mile road filled with ruts and puddles. Also two road-width mud puddles we were almost unable to get around. If my friends did not have GPS we would have been lost. The restaurant was closed when we arrived (before 8 p.m.) and we had to go all the way back down that road to find food. Luckily there was a girl awake and she handed us a key and showed us to our room. After a day of wine tasting, we wanted to enjoy a bottle, but there was no wine key in the room. My friend asked the host and she said someone had taken the only one key and not brought it back. This is so typical of Mexico and also ridiculous for a hotel in wine country to not have a wine key in every room, or at least one readily available for guests to use!! In the morning we went to have breakfast. We were told to help ourself to coffee and fresh squeezed orange juice. We sat down and we're brought a hefty helping of potatoes, eggs and ham. Other guests were served fruit before their meals but we were not. (???) The property is surrounded by other what looks like personal ranches but no clear defining area of where they end or begin. It says there is a winery on site but we did not see it
Thank you for your comment, for us it is very important to improve our service