See all properties

Hotel Luzernerhof

4.0 star property
Boardwalk/promenade hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hotel Luzernerhof

Interior
Property entrance
Lounge
Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Daily continental breakfast (CHF 20 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(62 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(15 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Penthouse

Classic Penthouse | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Penthouse

  • 753 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Luzernerhof is within a 5-minute walk of popular attractions such as Bourbaki Panorama and Lion Monument. This 64-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Lion Monument - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 6 min walk - 0.4 miles
  • KKL Lucerne - 8 min walk - 0.5 miles
  • Swiss Transportation Museum - 3 min drive - 1.3 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Conditorei Heini - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with a 24-hour front desk and a bar
At Hotel Luzernerhof, guests have access to free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
28-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Espresso makers and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

In-room safe, desk, free WiFi, bed sheets
ibis Styles Luzern
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 970 reviews
$129 nightly
The price is $140
Nov 24 - Nov 25
Total with taxes and fees
ibis Styles Luzern

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Luzernerhof?

Hotel Luzernerhof provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Luzernerhof?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on Nov 20, 2025 start from $206.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Luzernerhof?

This hotel is situated in Old Town Lucerne, just steps from Lake Side Promenade and Bourbaki Panorama, and within a short walk of Chapel Bridge. You'll also find Glacier Garden and Lion Monument less than a mile away.

Is parking available on site at Hotel Luzernerhof?

Yes, though parking is available on request.

Does Hotel Luzernerhof have a casino at the property?

No, Hotel Luzernerhof doesn't have a casino.

Is there an indoor pool at Hotel Luzernerhof?

No, there is no indoor pool at this hotel.

Is Hotel Luzernerhof good for couples?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a bar and concierge services.

Are there hot tubs at Hotel Luzernerhof?

No, this hotel doesn't have a spa tub.

Does Hotel Luzernerhof feature a restaurant that includes a breakfast menu?

Yes, Hotel Luzernerhof serves continental breakfast for a surcharge each morning at Regina Bar.

Does Hotel Luzernerhof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Luzernerhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Luzernerhof?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Luzernerhof?

The closest major airport to Hotel Luzernerhof is Zurich Airport (ZRH), which is about 29.8 mi away.

Are there rooms with balconies that I can book at Hotel Luzernerhof?

Yes, some guestrooms at Hotel Luzernerhof offer a deck and may feature lake views.

Reviews

Hotel Luzernerhof Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 720 reviews
Rating 8 - Good. 262 out of 720 reviews
Rating 6 - Okay. 101 out of 720 reviews
Rating 4 - Poor. 44 out of 720 reviews
Rating 2 - Terrible. 21 out of 720 reviews

Reviews

8/10 Good

Derek

Liked: Amenities, property conditions & facilities
Nice hotel, easy walk from railway station and all the main tourist spots. I had a single room which was clean and had a comfortable bed, a safe, flat screen TV with lots of channels, charging points for phones and nice bathroom with a good shower. Staff were all nice and helpful. Buffet breakfast was good. My room overlooked the street but with the window closed there wasn't much traffic noise. The only thing that stops this being excellent was the lack of air conditioning but I wasn't that hot and slept well. I definitely recommend it as a good place to stay unless you really need air conditioning. I very much enjoyed my stay.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, 10 mins walk from the railway station, old fashioned charm, my room at the front could have been noisy but everything shuts at 2300 in Luzern so it gets quiet. Did me fine for 4 nights.
Stayed 4 nights in Jul 2025

8/10 Good

Richard, Chesterfield

Traveled with partner
Very convenient location to center of Lucerne - we were able to walk to all areas of interest to us. Wifi connection process was very cumbersome and we need to ask for help from the front desk staff. Room did have some dustballs on the floor in the corner and under chairs and desk.
Stayed 2 nights in Jul 2025

4/10 Poor

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Alec

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - excellent location, good rooms, good air conditioning, friendly staff. Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel that is centrally located, making an easy walk to the centre or the train station. This rooms were nice but the air conditioning didn't do much cooling so I had the window open the whole time I was there. It was generally good and I would stay there again, but perhaps not in the summer.
Stayed 2 nights in Jun 2025

8/10 Good

Youna

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the first room that I stayed in. It was clean & spacious! But then the second room that I have booked was little smaller and it wasn't bad until I smelled the pillow and blanket. It smelled like wet tower that haven't been dried. Other than that, rest wad okay. Overall nice place to stay and close to restaurants and groceries and lake.
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

Disliked: Amenities
Hello, I’m writing to request a refund, as this hotel was a complete deception from the moment I arrived. The photos and description on the website have nothing to do with reality. The rooms were full of dust, extremely small, and had no air conditioning, which is very serious considering that I suffer from asthma and severe allergies. The staff showed no intention of solving the issue or offering any alternatives. I felt completely scammed, I couldn’t continue with the stay, and I was forced to find another hotel immediately, which resulted in an additional and unexpected expense. I find it unacceptable that this type of accommodation is available on the platform, and that is why I am demanding a full refund of my reservation. It was a very unpleasant experience that affected both my health and my travel plans.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice breakfast

Great location just one street back from the lake front. A good price for the area. Rooms were a good size. Only a short walk to the train station. Breakfast had enough options to find something we liked. I would return to this hotel if back in the area.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Holta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Entrance stink of cigarette smoke and the room is full of dust
Stayed 2 nights in Jun 2025

8/10 Good

Ralph, Rocklin

Traveled with family
Liked: Amenities
No shower towel in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to attractions and transportation

The room is very spacious, excellent service, flawless check in, best location, close to attractions and train station, bus station.
Stayed 1 night in Jun 2025

6/10 Okay

Grace

Traveled with partner, Traveled with family
Disliked: Amenities
Room was dark and very hot. Fan provided but didn’t help. Miserable nights sleep. Staff was nice and apologetic. Would not return.
Balcony with view, wheres the view. Room was dark and very hot. Staff was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

8/10 Good

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to lake and station

Close to station. Easy to find. Breakfast room very busy so not that relaxing but the staff were great. Shops and restaurants all around .
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was very hot while we were there and the fan was insufficient to cool the room but the room itself was lovely and breakfast was very good!
Stayed 1 night in Jun 2025

10/10 Excellent

KANGESH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

jerzy

Traveled with family
A little run down
Stayed 3 nights in Jun 2025

10/10 Excellent

PHILIP

Stayed 1 night in May 2025

6/10 Okay

alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
bathroom too small. parking for a night at street cost nearly 40 CFH. good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025