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Holiday Inn Ellesmere Port by IHG

3.0 star property
Hotel in Ellesmere Port with a health club and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Point of interest
Breakfast, lunch and dinner served
Indoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Place, Blue Planet Aquarium
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

7.8 out of 10
Good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Canal View)

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Ellesmere Port

Holiday Inn Ellesmere Port by IHG places you within a few miles (5 km) of Cheshire Oaks Designer Outlet and Blue Planet Aquarium. This 83-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Cheshire Oaks Designer Outlet - 2 min drive - 1.7 miles
  • Blue Planet Aquarium - 3 min drive - 2.8 miles
  • Chester Zoo - 7 min drive - 5.8 miles
  • Chester City Walls - 12 min drive - 8.3 miles
  • Chester Racecourse - 13 min drive - 8.7 miles

Getting around

  • Ellesmere Port Station - 15 min walk
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Costa Coffee - ‬15 min walk
  • ‪Paradise Kebab & Pizza House - ‬15 min walk
  • ‪Greggs - ‬2 min drive
  • ‪Country Kitchen Café - ‬3 min drive
  • ‪Labour Social Club - ‬3 min drive

About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with a health club and a sauna
Guests of Holiday Inn Ellesmere Port by IHG have access to an indoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Frequently asked questions

Are free cancellation options available at Holiday Inn Ellesmere Port by IHG?

Holiday Inn Ellesmere Port by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Holiday Inn Ellesmere Port by IHG?

This hotel is located in Ellesmere Port, close to Cheshire Oaks Designer Outlet and Chester Zoo. You'll also find Blue Planet Aquarium and The Wirral Country Park within a short drive.

Is parking available on site at Holiday Inn Ellesmere Port by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Ellesmere Port by IHG include a casino?

No, Holiday Inn Ellesmere Port by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Ellesmere Port by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Ellesmere Port by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Ellesmere Port by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Holiday Inn Ellesmere Port by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ellesmere Port by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn Ellesmere Port by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Ellesmere Port by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Ellesmere Port by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ellesmere Port by IHG?

The closest major airport to Holiday Inn Ellesmere Port by IHG is John Lennon Airport (LPL), which is 22.5 mi away (35 minutes by car). Another top airport is Chester (CEG-Hawarden), which is located 16.3 mi away (31-minute drive).

Can I book a room with a balcony at Holiday Inn Ellesmere Port by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Ellesmere Port by IHG.

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1012 reviews
Rating 8 - Good. 298 out of 1012 reviews
Rating 6 - Okay. 59 out of 1012 reviews
Rating 4 - Poor. 16 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay been here twice before Staff very friendly Fantastic breakfast the staff were great couldn’t do enough for you and very friendly
Stayed 1 night in Jul 2025

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with really friendly staff

We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Dolapo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Phil

Stayed 1 night in Jul 2025

8/10 Good

Olivia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Stayed 1 night in Jul 2025

10/10 Excellent

Carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Omolola

Liked: Cleanliness
The outside views from the hotel room, seeing canals, it's loving!
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

2 night weekend break

We were given a room for the disabled traveller, although we didn't need one. Room was spacious and comfortable. Good sized wet room/wc. The equipment such as grab rails desperately need reeplacing. Although Operative they were rusty and stained. Puuting this aside we had a lovely 2 night stay
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Cheshire oaks, reasonable prices, clean room and lovely breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stay was very pleasant, room was very clean. Breakfast was great, plenty to eat. Staff were very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Lovely views of canals. Would definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Location very good
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

MARGARET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Enjoyable overnight stay
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

Hotel is overlooking canal, can sit at breakfast or dinner watching swans etc swim by. Staff are friendly and can’t do enough for you we only had breakfast which was lovely as always.
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was an issue due to large function. Confusion over payment that was paid months in advabce. Overall a good stay, receptionist Ashleigh was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over charged!

Unfortunately when we tried to check in, there seemed to be trouble with the booking and they insisted I paid for the full room rate £147.90, but when I showed them the booking confirmation from yourselves that there was only a balance of £53.24 to pay, they couldn't understand it and there system also was giving problems. After a long wait (45 minutes) they eventually took payment of £53.24. But when I got to the room I then received notification from my bank that another £94.66 had been charged without my authorisation totaling the £147.90 they ask for at the start. I also received notification that the card saved with Hotels.com had also been charged £53.24 I went straight back to reception to ask for an explanation as to why they can take money without my authorisation and why anything had to be paid to start with, they said "the amount was being held as a deposit" which is the first time this was said to me and I've never had to do this before with any booking with yourselves in the past. They informed me it would be returned within 5 days, but I was on a budget and had already budgeted for this money for fuel back to Inverness and food for my family, but there was nothing that could be done as it had already been charged. Needless to say I was not very happy.
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Stayed 3 nights in Jun 2025