El Progresso Vacation Packages

Great spot, close to everything, staff was very helpful, beautiful view from up top

The location is perfect (ocean front) but it does get a bit loud in the evening until about midnight as there’s a bar right across the street. The rooms are clean and spacious. The A/C works perfectly. The breakfast is okay, nothing too special. The fruit wasn’t fresh and smoothie was watered down. The first 2 mornings we got the breakfast to go which was white bread with mayonnaise and a half a thin slice of ham and cheese, a juice box and an apple. A fresh pastry and I guess a juice box would have been better. Great there in this option but not what we expected. Would we stay here again? It’s a bit pricey compared to other options and we were hardly in the room so probably not. Service was good. We left a charger and they returned it. They’re also responsive on WhatsApp.

I can’t say enough good things about this hotel. Clean, friendly, and comfortable don’t even begin to describe it. Easy walking distance to everything. You really can’t beat this place in San Cristobal. The staff really sets this place apart- when a cab I set up for myself didn’t show up to take me to the airport, the front desk staff dropped everything they were doing and ran out into the street to flag a cab down for me. I also forgot my AirPods and a portable charger in the room, I sent a message to the hotel when I realized expecting to be disappointed. THEY GOT THEM BACK TO ME ALL THE WAY IN THE UNITED STATES AT NO CHARGE. YOU CAN’T EVEN MAIL THINGS DIRECTLY FROM THERE TO HERE. These are honest, hardworking, dedicated people running this hotel and it shows.