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Hotel Santa Maria de las Aguas Peñol

4.0 star property
Beachfront, with outdoor pool

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Photo gallery for Hotel Santa Maria de las Aguas Peñol

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Free daily full breakfast
Reception hall
Minibar, in-room safe, free WiFi, wheelchair access
Premium Suite, Jetted Tub, Lake View | View from room

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • On private beach
  • Gym
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Kilometro 7 Via Peñol-Guatape, 50Mts Antes del Restaurante el Llanerito, El Peñol, Antioquia, 053857
  • Place, Peñol-Guatapé Reservoir
    ‪1 min walk‬
  • Place, Rock of Guatapé
    ‪6 min drive‬
  • Place, Parque Comfama
    ‪7 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪67 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Accessible, Garden View

Classic Double Room, 1 Double Bed, Accessible, Garden View | Minibar, in-room safe, free WiFi, wheelchair access

Classic Double Room, 1 Double Bed, Accessible, Garden View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, free WiFi, wheelchair access

Double Room, Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Minibar, in-room safe, free WiFi, wheelchair access

Double Room, Mountain View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 1 Bedroom, Balcony, Lakeside

Minibar, in-room safe, free WiFi, wheelchair access

Superior Triple Room, 1 Bedroom, Balcony, Lakeside

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Accessible, Garden View

Family Room, Multiple Beds, Accessible, Garden View | Minibar, in-room safe, free WiFi, wheelchair access

Family Room, Multiple Beds, Accessible, Garden View

  • 194 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room, Lake View

Family Room, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Family Room, Lake View

  • 700 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Double Beds and 2 Twin Beds

View all photos for Signature Room, Lake View

Signature Room, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Signature Room, Lake View

  • 374 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Premium Suite, Jetted Tub, Lake View

Premium Suite, Jetted Tub, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Premium Suite, Jetted Tub, Lake View

  • 431 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Trundle Bed and 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, Accessible, Private Bathroom

Basic Double Room, 1 Double Bed, Accessible, Private Bathroom | Minibar, in-room safe, free WiFi, wheelchair access

Basic Double Room, 1 Double Bed, Accessible, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 1 Bedroom, Private Bathroom

Basic Room, 1 Bedroom, Private Bathroom | Minibar, in-room safe, free WiFi, wheelchair access

Basic Room, 1 Bedroom, Private Bathroom

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Futon

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Lake View

Luxury Suite, 1 Bedroom, Hot Tub, Lake View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Lake View

  • 1292 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Double Futon

About the neighborhood

El Peñol

Hotel Santa Maria de las Aguas Peñol is located 2.8 mi (4.4 km) from Rock of Guatapé and within a 10-minute drive of Peñol-Guatapé Reservoir. This 17-room, 4-star hotel has free breakfast along with conveniences like a private beach and an outdoor pool.

What's nearby

  • Peñol-Guatapé Reservoir - 1 min walk - 0.0 miles
  • Rock of Guatapé - 6 min drive - 2.9 miles
  • Parque Comfama - 7 min drive - 3.6 miles
  • Piedra del Marial - 23 min drive - 9.3 miles
  • Llanogrande Mall - 58 min drive - 22.3 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 115 min drive

Restaurants

  • ‪ParadorTuristico La Casa del Café - ‬3 min drive
  • ‪Alex Parrilla - ‬6 min drive
  • ‪Típicos El Peñol - ‬5 min drive
  • ‪Villa Zocalo - ‬9 min drive
  • ‪Pier 72 Restaurante - ‬7 min drive

About this property

Hotel Santa Maria de las Aguas Peñol

Beachfront, with outdoor pool
Guests of Hotel Santa Maria de las Aguas Peñol enjoy a private beach, an outdoor pool, and a 24-hour gym. There's free parking and an area shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a steam room, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, minibars, and ceiling fans.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Helicopter/airplane tours
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Ski equipment rentals
  • Steam room
  • TV in common areas
  • Water skiing

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Built in 2015

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Maria las Aguas Peñol El Penol
Hotel Santa Maria las Aguas Peñol
Santa Maria las Aguas Peñol El Penol
Santa Maria las Aguas Peñol
Hotel ta ia las Aguas Peñol
Santa Maria De Las Aguas Penol
Hotel Santa Maria de las Aguas Peñol Hotel
Hotel Santa Maria de las Aguas Peñol El Peñol
Hotel Santa Maria de las Aguas Peñol Hotel El Peñol

Frequently asked questions

What can I see close to Hotel Santa Maria de las Aguas Peñol?

This hotel is located in El Peñol, close to Rock of Guatapé, Peñol-Guatapé Reservoir, and Parque Comfama. You'll also find Old Peñol Replica and Calle del Recuerdo within a short drive.

Is there parking available at Hotel Santa Maria de las Aguas Peñol?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Santa Maria de las Aguas Peñol include a casino?

No, Hotel Santa Maria de las Aguas Peñol doesn't have a casino.

Will I find an indoor pool at Hotel Santa Maria de las Aguas Peñol?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Santa Maria de las Aguas Peñol?

This lakeside hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Does Hotel Santa Maria de las Aguas Peñol have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Santa Maria de las Aguas Peñol feature a restaurant that includes a breakfast menu?

Yes, Hotel Santa Maria de las Aguas Peñol serves free full breakfasts each morning from its restaurant.

Will Hotel Santa Maria de las Aguas Peñol allow pets to stay free of charge?

No, pets aren't allowed at Hotel Santa Maria de las Aguas Peñol.

Are there connecting rooms at Hotel Santa Maria de las Aguas Peñol?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Santa Maria de las Aguas Peñol?

The closest major airport to Hotel Santa Maria de las Aguas Peñol is Jose Maria Cordova Intl. Airport (MDE), which is about 16.5 mi away.

Are there rooms with balconies at Hotel Santa Maria de las Aguas Peñol?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy lake or garden views.

Reviews

Hotel Santa Maria de las Aguas Peñol Reviews

6.8

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 8 out of 38 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort

Terrible experience...

The hotel was disappointing and the staff was a nightmare to deal with. Totally unhelpful, and to anyone planning on booking and paying through Hotels.com or an Expedia partner -- or probably any other website -- be prepared to pay a huge additional cost at the property when you check-in. You will pay here on the website when you book the reservation, and then the hotel will charge you separately for your room, on the basis that Expedia only charged you to make the reservation. They will also do everything in their power to make you pay the 19% tax that is only supposed to be charged to Colombian residents. Oh, and Hotels.com/Expedia won't help. The rooms themselves resemble those in hostels. This is not a special occasion hotel, this is an everywhere-else-is-booked hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin, Jamaica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place the only problem they dont accept payment by expedia before to get in the hotel i had to pay again when i showed up at counter

2/10 Terrible

Andrew A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked and did a prepaid reservation via Expedia for this property for my husband. I received an email confirmation showing that it was fully paid as well as verifying the funds were withdrawn from my credit line. When my husband, who was not feeling well in the first place arrived he was told that the reservation was canceled… even though we have a fully paid receipt from Expedia from the hotel. He ended up having to pay again just to get in a room to get some sleep. I reached out to Expedia for resolution, and they said they were unable to reach the hotel as the office was closed. I hold both Expedia and the hotel responsible for the situation and once he checks out I will work via my credit card for resolution. I have been in the travel industry for over 30 years, and currently work at an airline and part time at a hotel in the front desk capacity. There is definitely a mistake here and no one wants to be responsible. I have never had such a bad experience with Expedia. I am not at the property, but my husband said the staff was uncaring, on empathetic, and unprofessional.
Stayed 1 night in Sep 2023

8/10 Good

Camilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable property that is well kept and has good amenities. Staff was always very pleasant. The main downside was distance from el Peñol and Guatape. Overall good value property.
Stayed 1 night in Sep 2023

10/10 Excellent

Tashika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular todo y la vista lo unico q recomendaria seria las camas un poco mas comodas ya wue son un poco duras
Stayed 4 nights in Jul 2023

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing but did not get the room that we saw and booked gave us a different room and wanted to change us more money
Stayed 1 night in Jan 2023

2/10 Terrible

Eskarlet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive and poor attention

Horrible experience, extra charges, the Hotel was shut off water, room wasn’t same as pictures out of Penol view and uncomfortable, check in team was very slow more than 45 minutes check in, they charge for kids event room hace capacity but do not bring extra blankets and towels
Stayed 2 nights in Jan 2023

4/10 Poor

Mauricio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location were awesome really enjoyed every moment
Stayed 2 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent views!

The hotel and location is exceptional. It is a little bit difficult to reach but it is worth it. The surrounding area is beautiful and it is very close to one of the main tourist spots in the area the Piedra del Guadatape. One of the managers was great but the male manager was sort of unpleasent. Our room was not in range for wifi and that was kind of disappointing. Only certain areas of the hotel had wifi.
Stayed 3 nights in Jan 2018

8/10 Good

Monica Natalia

Stayed 1 night in May 2024

6/10 Okay

Damian

Disliked: Property conditions & facilities
Falta de mantenimiento la habitacion
Stayed 1 night in Jan 2024

2/10 Terrible

Maissie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Yuliana a

Traveled with family
Disliked: Room comfort
En general bien, pero demasiado tramite para el chein y chekout, y nos dijeron que era hasta la 1 y en el hotel nos sacaron a las 12 del dia
Stayed 1 night in Aug 2023

10/10 Excellent

Andres

Liked: Staff & service, property conditions & facilities, room comfort

Muy bueno

El hotel es muy lindo, tiene una ubicación espectacular, la piscina es muy bonita, grande, amplia, 2 Jqcuzzis espectaculares, los meseros van hasta la zona de piscinas y te atienden y llevan los pedidos sin ningún problema.
Stayed 1 night in Jul 2023

10/10 Excellent

norby

Liked: Cleanliness, staff & service
Los jardines . Me encantaron la vista que tienes desde diferentes ángulos divinas . 🌺🌺🌺
Stayed 3 nights in Jul 2023

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JULIETH

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Mucho por mejorar en lo administrativo.

El check in terrible, es un problema el pago si no realizas el pago con tarjeta propia, ojo con reservar por la página, cuando llegas te hacen otros cobros adicionales además, la habitación que reservas no es la misma que te dan, el check out a las 12 muy temprano, el hotel hermoso, la comida deliciosa, la vista demasiado linda, el personal que atiende amable y educado, muy buena atencion la piscina muy sucia.
Stayed 2 nights in Jun 2023

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para desconectarse y descansar, maravillosa visita, para pasar unos días muy agradables.
Stayed 1 night in Jun 2023

2/10 Terrible

Linda

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Lastimosamente son muy abusivos con los turistas y simpre quieren robar del resto súper tranquilo
Stayed 2 nights in Apr 2023

4/10 Poor

J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nl hay derecho

A pesar que nos comunicamos que no podriamos llegar por la via de Bogota a Guatape cerrada por grave accidente, y que dependia de la hora en que retiraran la tractomula volteada. Sien la reserva del 24 a el 25 hasta medio dia, al llegar sabado 25 en la mañana no habia habitacion todo full, pero si realizaron el cargo a mi tarjeta. Solicito el reintegro de dicho pago
Stayed 1 night in Feb 2023

6/10 Okay

Nubia

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
El lugar es hermoso, no ceden asi llegues cansado y pidas que te cobren por hora adelnatada la habitacion el desyauno lo misko todos los dias y racionado si llegas tarde tienes que esperar hasta que el encargado se le ocurra abrir y si se va el agua en el poblado el hotel no cuenta con cisterna y te dicen jay que esperar y solucionan el problema con dos jotellas de agua el acesso al hotel es demasiado oscuro de noche y de dificil acesso, no hicieron la limpieza de mi habitacion y no se termino el jugo del buffet y ya no habia mas el cafe lo mismo tenias que pedir a la carta y pagarlo el lugar en si es hermoso se metio una araña gigante ami habitacion no habia quien de mantenimiento la sacara a como pudimos la sacamos el lugar es hermoso pero la atencion no.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima atención al cliente, no recomendado

Pesima experiencia. El hotel realizó un cargo indebido a la tarjeta, a lo que me comuniqué con el administrador y prometió arreglar lo sucedido y nunca mas volvio a contestar mis llamadas, todos los dias envío un correo y nunca me responden. Haré la denuncia ante la SIC, pero recomiendo no tomar este hotel. Hay muy buenas opciones cerca.
Stayed 3 nights in Jul 2021

4/10 Poor

Eduardo

Liked: Cleanliness
Disliked: Room comfort
Parquedero incomodo. Habitación pequeña y poco confortable. Nevera ruidosa. Habitación sin vista agradable. Personal atento. Nada memorable.
Stayed 1 night in Dec 2020

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