Low speed internet, understaffed (according to staff), failed to offer to clean m room in 5 weeks, failed to clean room on agreed upon day in spite of three separate reminders on my part. Blamed Covid-19 for fixable short comings.
Love it rooms are clean staff is friendly the pool is clean room service is great
The manager (or owner) is a nasty, surly, gold-digging individual with a bad attitude toward those with lighter skin tones than himself as well as those not obviously well-to-do. Basically just wants you to give him your money and leave him alone. This property was re-habbed less than two years ago and is already run down and dirty. They allow anyone related to staff members AND their friends to bring whomever they wish to use the pool. Consequently it WILL be over-crowded with no place to sit with lots of questionably-behaved children - you can count on that. A clear case of getting what you pay for I suppose.
Can’t check in , nobody is here. I booked by 930 pm got here and they claim I was supposed to she file ahead my check in. One hour outside he hotel and there is nobody here.
Upon arriving, the hotel staff was friendly and the hotel appeared to be decent for the price. When entering the room, we noticed it was not very clean. There was dirt and hair on the floors, a stain on the bed spread, and what appeared to be urine on the toilet. After a few minutes into our stay, we began noticing bugs in the room. They were all over (both dead and alive)...in the kitchen, in the bed, in the bathroom, and on the furniture. We tried calling and going to the office but it was closed for the night. In fear of the bugs being bed bugs, we slept in our car. We stopped by the office again in the morning and, once again, it was closed (did not open until noon). After leaving, we sent an email to management on June 3, 2018 explaining the situation and kindly asked for a response and a solution. Today is June 6th and we have yet to receive a response. I have never been so dissatisfied with a hotel stay and I would not recommend this hotel until they do some intense cleaning and rid the place of the bugs. I am still hoping they were not bed bugs and plan to pursue this if they were.
Located within 2 miles (3 km) of Del Sol Medical Center, Studio 6 El Paso, TX - East places you within a few miles (5 km) of El Paso Community College. The 93 rooms at this motel include kitchens, refrigerators, and microwaves.
This motel has a restaurant that's perfect for a leisurely bite to eat.
The 93 air-conditioned rooms feature kitchens with refrigerators and microwaves. TVs come with cable channels, and WiFi keeps guests connected. Other standard amenities include coffee makers and free local calls.
At Studio 6 El Paso, TX - East, guests have access to WiFi in public areas and laundry facilities. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests.
Low speed internet, understaffed (according to staff), failed to offer to clean m room in 5 weeks, failed to clean room on agreed upon day in spite of three separate reminders on my part. Blamed Covid-19 for fixable short comings.
Love it rooms are clean staff is friendly the pool is clean room service is great
The manager (or owner) is a nasty, surly, gold-digging individual with a bad attitude toward those with lighter skin tones than himself as well as those not obviously well-to-do. Basically just wants you to give him your money and leave him alone. This property was re-habbed less than two years ago and is already run down and dirty. They allow anyone related to staff members AND their friends to bring whomever they wish to use the pool. Consequently it WILL be over-crowded with no place to sit with lots of questionably-behaved children - you can count on that. A clear case of getting what you pay for I suppose.
Can’t check in , nobody is here. I booked by 930 pm got here and they claim I was supposed to she file ahead my check in. One hour outside he hotel and there is nobody here.
Upon arriving, the hotel staff was friendly and the hotel appeared to be decent for the price. When entering the room, we noticed it was not very clean. There was dirt and hair on the floors, a stain on the bed spread, and what appeared to be urine on the toilet. After a few minutes into our stay, we began noticing bugs in the room. They were all over (both dead and alive)...in the kitchen, in the bed, in the bathroom, and on the furniture. We tried calling and going to the office but it was closed for the night. In fear of the bugs being bed bugs, we slept in our car. We stopped by the office again in the morning and, once again, it was closed (did not open until noon). After leaving, we sent an email to management on June 3, 2018 explaining the situation and kindly asked for a response and a solution. Today is June 6th and we have yet to receive a response. I have never been so dissatisfied with a hotel stay and I would not recommend this hotel until they do some intense cleaning and rid the place of the bugs. I am still hoping they were not bed bugs and plan to pursue this if they were.
Thank You for taking the time to inform us about your stay. We do apologize and hope to make changes soon.