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Hotel Santa Elena

3.0 star property

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Photo gallery for Hotel Santa Elena

Interior
32-inch flat-screen TV with cable channels, TV
Breakfast served, local and international cuisine, alfresco dining
Panoramic Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
32-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Antonio Rosales 108, Col Centro Histórico, El Fuerte, SIN, 81820
  • Place, El Fuerte Plaza
    ‪1 min walk‬
  • Place, Municipal Palace
    ‪2 min walk‬
  • Place, El Fuerte Museum
    ‪3 min walk‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Single Room

Panoramic Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

El Fuerte

Hotel Santa Elena places you next to El Fuerte Plaza and Municipal Palace. This 23-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • El Fuerte Plaza - 1 min walk - 0.1 miles
  • Municipal Palace - 2 min walk - 0.1 miles
  • El Fuerte Museum - 3 min walk - 0.2 miles
  • Sacred Heart of Jesus Church - 3 min walk - 0.2 miles
  • Bosque Secreto - 9 min walk - 0.5 miles

Getting around

  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.) - 118 min drive

Restaurants

  • ‪MARISCOS EL NAVEGANTE - ‬13 min walk
  • ‪El Mesón del General - ‬1 min walk
  • ‪Tacos Yanny - ‬10 min walk
  • ‪Pura Vida - ‬3 min walk
  • ‪Mariscos El Chabuly - ‬3 min walk

About this property

Hotel Santa Elena

Guests staying at Hotel Santa Elena enjoy free WiFi in public areas, a terrace, and a banquet hall. There's free parking and an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. This smoke-free hotel also has a garden.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Relax in the rainfall shower, then climb into a pillowtop bed with Egyptian cotton sheets and a down comforter.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mansion Orrantia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 120 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Elena Hotel
Hotel Santa Elena El Fuerte
Hotel Santa Elena Hotel El Fuerte

Frequently asked questions

Are free cancellation options available at Hotel Santa Elena?

Hotel Santa Elena provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Santa Elena?

This hotel is located in El Fuerte, just steps from El Fuerte Plaza and Municipal Palace, and within a short walk of El Fuerte Museum. Bosque Secreto is within a walking distance of 0.4 mi.

Is parking available on site at Hotel Santa Elena?

Yes, self parking is offered for free at the hotel.

Does Hotel Santa Elena feature a casino on the premises?

No, Hotel Santa Elena doesn't have a casino.

Will I find an indoor pool at Hotel Santa Elena?

No, there is no indoor pool at this hotel.

Is Hotel Santa Elena a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a bar.

Are there hot tubs at Hotel Santa Elena?

No, there isn't a spa tub at this hotel.

Does Hotel Santa Elena feature a restaurant that includes a breakfast menu?

Yes, Hotel Santa Elena serves a cooked-to-order breakfast for a surcharge on weekend mornings at Mansion Orrantia.

Will Hotel Santa Elena allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santa Elena.

Does Hotel Santa Elena have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Santa Elena?

No, there aren't any guestrooms with balconies at Hotel Santa Elena.

Hotel Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 76 reviews
Rating 8 - Good. 22 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was courteous.
Stayed 1 night in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing old hotel with 20 ft ceilings and original doors and hardware. The interior courtyard is open to the sky. The location adjacent to the Zocalo is great, but can be noisy at night. Guests should plan on seeing the Zorro show on the other side of the Zocalo.
View from our room.
Hotel Santa Elena
Tourist train at Zocalo
Hacienda/Hotel for Zorro Show
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of the town with views of the park. Very traditional Mexican style.
Stayed 1 night in Aug 2023

10/10 Excellent

Torsten, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2023

10/10 Excellent

jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial building, extremelly well maintained, super clean
Stayed 1 night in Jan 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Hermoso Hotel, pero.... Eh

(English below) En general, es un hermoso hotel justo en el medio de todo lo que El Fuerte tiene para ofrecer. La MAYOR excepción = no hay servicio de transporte o taxi desde El Chepe... y todos los demás hoteles tienen uno. Los que nos quedamos en Santa Elena fuimos los únicos que quedamos atrás una vez que se fueron todos los taxis autorizados por la ciudad. Afortunadamente, los taxis prometieron regresar por nosotros y, lo que es más importante, no estábamos solo nosotros dos sentados allí en el calor esperando solos. El hotel está limpio, el restaurante por dentro es delicioso. El personal es amable, pero no muy servicial cuando estás buscando excursiones. Inglés: Overall, it's a beautiful hotel smack in the middle of all that El Fuerte has to offer. The MAJOR exception = there is no shuttle or taxi service from El Chepe... and every single other hotel has one. Those of us staying at Santa Elena were the only people left behind once all of the city sanctioned taxis left. Luckily, the taxis promised to come back for us, and more importantly, there weren't just the two of us sitting there in the heat waiting alone. The hotel is clean, the restaurant inside is delicious. The staff are friendly, but not terribly helpful when you're looking for excursions.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, right in the center of El Fuerte. The atmophere was very typical and nice.
Stayed 2 nights in Mar 2021

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entra luz por puertas no tienen posibilidad de tapar la entrada de luz buen servicio excelente ubicación
Stayed 1 night in Nov 2025

8/10 Good

Alejandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Habitaciones limpias, lugar céntrico, solamente que si te toca un cuarto pegado a la calle hay demasiado ruido. De ahí en fuera, perfecto!
Stayed 2 nights in Oct 2025

2/10 Terrible

Raymundo

Disliked: Cleanliness, staff & service, property conditions & facilities
Un hotel que no tiene agua caliente y sin internet y cobran y ofrecen cosas que no tienen
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela W Morales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta ubicación
Stayed 1 night in Oct 2025

10/10 Excellent

Kristel

Stayed 2 nights in Sep 2025

8/10 Good

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto el estilo y ubicación del hotel
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Juan Alberto

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Arenita

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente muy limpio la habitación amplia y cómoda
Stayed 1 night in May 2025

10/10 Excellent

Cynthia Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar Historico

Es una propiedad muy bonita e histórica, su ubicación es excelente tienes todos cerca atracciones y comida además las habitaciones son muy cómodas y amplias nos encantó
Stayed 1 night in Apr 2025

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
En la habitacion habia mucho mosquito, por lo demás, bien
Stayed 1 night in Mar 2025