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Don't stay here if you don't have kids. The mornings are loud; it sounded like someone was roller skating in the room above us at 8am. The windows only open fully, so it's difficult to both have air movement and feel safe (we were in the ground floor and anyone could have walked into our apartment). You also have to make your own bed, which honestly, when I'm paying to stay somewhere, I want it already made when I arrive.
I dont have nothing good to say unless the location but it was difficult to find it at the first time because there are no signals on the road. The room is very basic , we were a couple and two boys older than 20 and the beds for them were not comfortable at all. No windows or any other ventilation in WC and shower
The place looks lovely. The pool is very nice but not clean enough. One of the rooms was very small. The main problem is the Service: reception hours are very limited, and the service is not pleasant, with no effort from the staff to assist.
Very nice resort in a beautiful location. Comfortable apartments. Common areas such as corridors, stairs, parking need a bit of attention as they were not very clean (very dusty, spider nets, etc.). Less restrictive timetable for the swimming pool would be nice.
Pros:- Beautiful place, very close to all major attractions in this area, a supermarket nearby (7 min. driving), the local bakery is offering their products in the resort (not free) which is a nice touch. We were upgraded to a garden room (# 29), which was quite spacious, you have a kitchenette (well equipped: stove top, coffee machine, toaster, microwave, fridge, kettle). Cons: The cleaning is poor ( I bought some cleaning aids and cleaned myself the room), no toilet paper- be sure you bring some, the front desk has limited hours, there is an emergency phone, but with crucial issues, I think there should be a proper front desk. No A/C - I understand that the area, in general, has no heat waves (except for the last couple of summers). Instead of providing at least FANS, they do nothing about it. So, beware in case you are coming in the summer and hope you will not have a heat-wave. The pool is horrible, old, dirty, a lot of insects especially in the toddlers pool. Mould stains on the bathroom's ceiling. In general - I will not revert to any of Pierre & Vacances resorts, as I believe that for the money I paid, I can find much better places to stay in.
If you have stayed in a Pierre et Vacances before (which I have in many of them), you kind of know what you are going to get and in some ways complaining about aspects afterwards is pointless - say lack of air conditioning. However there are still things that grate about experiences with them, and which I would feel entitled to complain about. Firstly however I would say that there are many nice aspects to Residence Le Clos d'Eguisheim. It's right in the middle of a beautiful part of France and offers superb opportunities for exploring other towns, cities, & even countries. The Vosges Mountains are also spectacular. Eguisheim is a very pretty town. There is little commerce in the town - compared to say nearby Riguewihr, but with that you also have less tourists, so it’s somewhat quieter. The residence itself is well laid out and nice big pool area - pool is covered should it rain, although I have stayed in many parts of France which much higher average rainfall levels and which don't have a covered pool which makes this a little mysterious. Maybe it gets a winter crowd... The apartments are nice. Have everything you need - cooking facilities, dishwasher, coffee making facilities, TV, etc. Very clean, nice furniture, balcony. Onsite bakery stall in the mornings which was handy and meant not having to place an order a day in advance like others. The compounds always feel safe for kids, and in general like most other Pierre et Vacances's, should the temperature not go beyond say 28 degrees by day, you should have a lovely holiday. However I usually holiday in July/August in France, and it just so happens most years that the temperatures do indeed go beyond 28 degrees. This year in Le Clos d'Eguisheim, they were generally 35 degrees by day and sometimes higher for the entire two weeks. What does this mean - it means that unless you have no sweat glands, or grew up in a desert, you will find, depending on the orientation of your apartment, the apartment insufferable for many parts of the day, and in particular the nights. We had the sun every afternoon & evening blazing onto balcony and into the living/kitchen area. This meant that the heavy curtains had to be almost permanently closed, and the balcony was even insufferable until the sun set behind the mountain late in the evening. Now I knew in advance there would be no air conditioning, and I would expect they are difficult to retrofit into their small apartments, but I really think P&V should do something to alleviate the heat in these apartments and cramped little bedrooms – this isn’t just a problem for Le Clos d’Eguisheim. At least provide fans (you shouldn’t need to go to the supermarket on your holidays to buy them yourself), provide maybe a blind on the balcony and/or large windows. P&V seem completely oblivious to how hot their apartments are. Next, wifi. In this day and age where you can get perfect wifi in a Leclerc or Decathlon, it beggars belief that you have to pay for wifi in a holiday apartment complex that costs over €1,000 a week. Nothing else to say on that. Sort it out P&V. Its 2018. The Pool area in Le Clos d'Eguisheim is quite run down in some aspects. The showers are very old and require manipulation to make them work and I saw many people struggle to get them working and give up. They are just very old and badly maintained. This requires maybe €200 of investment to get a plumber to come and put new showers in. I don’t understand how they can be left in that condition when it’s clear they haven’t been repaired, not to mind replaced in years. The bottom of the pool itself is in a state of disrepair in parts and needs some investment. I had a big problem with the outside sun-bathing area. Whilst I would say there is adequate space and sun loungers, there were 3 parasols available for the two weeks that I was there for all of the guests (200 people?) under a blazing 35 degree sun. Personally this meant for me and my family (and we certainly weren’t alone) that if you didn’t get lucky to get one of them, the garden was off limits on many afternoons. This is a big thing in a supposed family holiday village of this type. My biggest gripe with this is that I complained to the reception area about this on one of the hottest days, and I would say typically of P&V, they couldn’t care less. The lady looked at me with relative contempt and eventually after pushing her a little, she said she would enquire with the Service Technician team. When I offered my room number (to say maybe note it down to give me a response!), she seemed bewildered as to why she would need it, and then effectively acknowledged that there would be no response and didn’t make any note of it. Mumbled something about it being true, really there should be more parasols – sort of as if she was just a bystander who had also wandered into the reception, apart from actually working there. Indeed when I called back to enquire days later, another staff member was equally disinterested. The fact of the matter is that P&V villages at local level run on auto pilot. The staff are lovely and smiley and have all the typical pleasantries when they are checking you in on day one. Pleasant experience, like a French Tourist Office. They always have a beautiful eloquence as they run through the details with you. You will then almost expect Stephane Bern to pop out from behind the reception and give you a perfectly eloquent brief history of the town and environs as your handed your key. However after that, they go missing and your on your own. They have no autonomy really and do little for you. They seem powerless to react in real time to anything – it’s like there is nobody in charge, maybe some overlord in P&V Headoffice with a bank of monitors controls everything and as there had been a rush on parasols in the Nice or Menton villages that week, Eguisheim had to cut back. To summarise – go to Residence Le Clos d'Eguisheim but bring 4/5 fans, take a shower in your apartment before going to the pool, strap a couple of parasols for outside to the roof of your car, and generally use the stay as a chance to take a break from your phone or other Internet devises. Then don’t ask the staff for anything and you’ll have a lovely holiday. Oh and have a Tarte Flambee one of the nights your eating out to get a break from the apartment. They are lovely. Finally avoid the desire that will occasionally hit you to book into a hotel somewhere else for a night of restful cool sleep. I was very close on a couple of occasions, but strangely it just seemed like madness. Once you get back and turn on all your 4/5 fans in the apartment, the madness tends to pass…..eventually..
We ordered two rooms. One room for 4 people and one room for 5 people.For 4 people the room is fine. But for 5 people the room is very crowded.We know that in Europe the air conditioners are not common but we expected at least to be ventilated so that we could sleep without sweat. (This was the case in other places in Europe where we stayed).Apart from that we enjoyed the place and the village where the resort club is located.
Location and accommodation are very highly recommended but we could use some electric/ bentilador/ fan during super hot summer... but other than that we enjoyed our stay. - note we bought a fan during our stay so we can have a good night sleep after a long day of exploring Colmar.
Nice holiday, short and too soft beds, nice swimming pool, perfect view to mountains and castles. Perfect region for biking. Appartment clean and modern, closed area, perfect for children. Recommended.
We stayed there for a week at the start of May. It was a fantastic place. We had a beautiful hill view from our balcony. Well equipped rooms , good size swimming pool with a great garden to sunbathe . Perfect location to travel in Alsace . 10 minutes to walk Eguishem which I had my coffee every morning while kids enjoying swimming pool. Colmar is 15 minutes by car. There were supermarkets on the way to Colmar where we had our supermarket shopping. Strasburg was almost an hour by car . Easy to park , also indoor car parking. I can only complain about internet connection. We bought from the Hotel but it didn't work well. Also my Dutch provider's connection was not well either . We did have a great time tough :)
Pierre & Vacances Résidence Le Clos d'Eguisheim places you within a 10-minute stroll of Old Town of Eguisheim and Wolfberger Winery. This 98-room, 4-star residence has an indoor pool along with free in-room WiFi and free self parking.
The 98 rooms feature kitchens and furnished balconies or patios. Guests can enjoy free WiFi and flat-screen TVs. Coffee makers are also available. Housekeeping is available once per stay.
Guests of Pierre & Vacances Résidence Le Clos d'Eguisheim enjoy features like an indoor pool, a children's pool, and a terrace. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this family-friendly residence include laundry facilities and a garden.