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Best Western Plus Grand-Sault Hotel & Suites

3.0 out of 5.0

Recent guest reviews

We have stayed here 3 times in the last six weeks, about 11 nights in total and we have also stayed here many other times during 2016-17. I'll start with the staff, they are amazing, we can't thank Chantal enough for being so helpful, kind, and caring during our frequent stays here during the last 6 weeks, We visited their lounge one night, good service and to my surprise a well stocked bar and a nice area to have a beverage or two!. The lady who ran the morning breakfast area was also so pleasant, everyone made us feel so welcome! The rooms, they are very nice, the beds are very comfortable, some of the most comfortable hotel beds I have ever stayed in and I have stayed in many 5 star hotels. The bathroom is fairly large with a nice size tub, which my wife liked. The included breakfast is very good, the food was tasty with a good selection. Across the street from the hotel is a gas station that now has a Tim Hortons, that's a big bonus. So if you are travelling to Grand Falls or just passing through and need a place to stay we certainly recommend this Best Western. The hotel is just off the Trans Canada Highway but without any highway noise. Finally, once again thanks to all the staff. The Bailey's from Newfoundland

We were supposed to stay one night but ended up staying two due to a bad storm. We didn’t mind, greatbjotel with great staff especially Donna who worked all by herself the first night. She did the front desk, bar tending and serving food.

The Best Western Grand Sault is excellent. Caring knowledgeable staff who go way out of the way to accommodate and take care of you. If making a reservation I recommend contacting the hotel directly, as the hotel will serve you better on your reservations. The corporate website is a pain and not worth the effort.

We have stayed in this hotel several times. All visits have been excellent. Beds are very comfortable. Rooms are excellent. The fireplace was well used with our overnight temperature of -25 degrees. We enjoyed the lounge after our 13 hour drive from Ontario. The fryer wasn't working for the pub food but the refreshments were delicious..

I try to only stay at Best Western Hotels when travelling, I like the cleanliness of the rooms and the amenities. Staff is always friendly and very helpful. I enjoy the points rewards as well and use them often. Thanks so much for another successful visit.

This hotel is Great I stay here just about every week for business. staff are always friendly. Chantal is amazing. Great little town to stay and hotel has a bar and swimming pool always enjoy staying here.

very nice and clean with great staff. the room was a very nice room the amenities were all there. staff was friendly and helpful. Bed was comfortable . Room was very clean.THere was lots of parking in a well lighted lot

Easy access from highway but need to go into town (approximately 4km) for dinner. Young lady at receptionist (Donna? ) was not only the reception but the bar keep and general fixer. Property was clean. Would stay again.

I stayed at this hotel for one night while traveling on business. The hotel is conveniently located right off the highway. I checked in late in the evening so didn't get to explore much. Check-in was busy - one agent handling people and the phones that wouldn't stop ringing, but she was efficient and professional. The room was small, simple but great. It was cozy and clean. Breakfast in the morning was a complimentary buffet and the hostess was very sweet. The hotel is outside of downtown proper but only a quick 5 mins drive away, and it is directly across from a gas station and a quick jump back on the highway. Will stay again!

Great staff attitude,And skills, good service, great building, rooms French noise free rooms available, great internet, tv, couch makes bed, fair size fridge bigger than other hotels, microwave works well. Etc,,,great pool but lots of chlorine

187 Ouellette Street Grand Falls NB

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Grand Falls Golf Club, Best Western Plus Grand-Sault Hotel & Suites is within 3 miles (5 km) of Grand Falls. This 61-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. Commission Des Chutes and De La Gorge is also 2.5 mi (4 km) from this Grand Falls hotel.


Free hot/cold buffet breakfast is included with your stay. Grab a bite to eat at the onsite restaurant, chat with other guests at the free manager's reception, or just stay in and order from room service.


All 61 individually decorated rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

At Best Western Plus Grand-Sault Hotel & Suites, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 359 reviews