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Best Western Plus Grand-Sault Hotel & Suites

3.0 out of 5.0

Recent guest reviews

The Best Western Grand Sault is excellent. Caring knowledgeable staff who go way out of the way to accommodate and take care of you. If making a reservation I recommend contacting the hotel directly, as the hotel will serve you better on your reservations. The corporate website is a pain and not worth the effort.

Very disappointed in this hotel and went to best western plus it is supposed to have updated features and it’s supposed be better than the best Western. This is not the case I had to turn every light on to get light hot tub do not work. There is no restaurant and tonight they have no bartender. There are no outside entrances in case you do have a pet a35 $ a night and $20 per pet which they don’t even mention. Pet rooms are on the second floor and you can’t get any extras with it like a fireplace or suite or a Jacuzzi for some reason there are none on the second floor so if you have a pet you can’t get these extra items this hotel really does suck. Not sure which one was worse than when I was in Quebec which they forgot to turn the heat on for me. I didn’t realize the front desk had to turn on my heat because on the heater and it said it was on the wall mount which I turned on, which never did work I had to go out to my truck in the middle of December and grab two of my own blankets but at least they had an outside entrance. So it made it much easier for my dogs to pee here I have to go down flights of stairs let my dogs out. However I will recommend the comfort inn $70 night no pet fee that’s what it was for me I should’ve stayed there it was 38 minutes back and if I could’ve I would’ve but it’s too slippery and dangerous to turn around now. And the worst thing about this hotel the woman charge my credit card right away when it’s supposed to be done in the morning who does this and why are usually pay cash the next morning and give them my visa number MasterCard number and then I have the right to choose in the morning when I check out that’s not the case at this hotel so if there was something I wanted to charge on my room I can’t. Poor service.

We have stayed in this hotel several times. All visits have been excellent. Beds are very comfortable. Rooms are excellent. The fireplace was well used with our overnight temperature of -25 degrees. We enjoyed the lounge after our 13 hour drive from Ontario. The fryer wasn't working for the pub food but the refreshments were delicious..

I try to only stay at Best Western Hotels when travelling, I like the cleanliness of the rooms and the amenities. Staff is always friendly and very helpful. I enjoy the points rewards as well and use them often. Thanks so much for another successful visit.

This hotel is Great I stay here just about every week for business. staff are always friendly. Chantal is amazing. Great little town to stay and hotel has a bar and swimming pool always enjoy staying here.

very nice and clean with great staff. the room was a very nice room the amenities were all there. staff was friendly and helpful. Bed was comfortable . Room was very clean.THere was lots of parking in a well lighted lot

Easy access from highway but need to go into town (approximately 4km) for dinner. Young lady at receptionist (Donna? ) was not only the reception but the bar keep and general fixer. Property was clean. Would stay again.

I stayed at this hotel for one night while traveling on business. The hotel is conveniently located right off the highway. I checked in late in the evening so didn't get to explore much. Check-in was busy - one agent handling people and the phones that wouldn't stop ringing, but she was efficient and professional. The room was small, simple but great. It was cozy and clean. Breakfast in the morning was a complimentary buffet and the hostess was very sweet. The hotel is outside of downtown proper but only a quick 5 mins drive away, and it is directly across from a gas station and a quick jump back on the highway. Will stay again!

Great staff attitude,And skills, good service, great building, rooms French noise free rooms available, great internet, tv, couch makes bed, fair size fridge bigger than other hotels, microwave works well. Etc,,,great pool but lots of chlorine

I recommend this Hotel, I've been staying there when I'm in the area for business and I've always found it to be a very comfortable place to stay. Rooms are clean, quiet and well located along the highway. Close to Grand Falls where you have access to restaurants and some shopping. People are very friendly. The gas station nearby is very convenient as well.

187 Ouellette Street Grand Falls NB

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Grand Falls Golf Club, Best Western Plus Grand-Sault Hotel & Suites is within 3 miles (5 km) of Grand Falls. This 61-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. Commission Des Chutes and De La Gorge is also 2.5 mi (4 km) from this Grand Falls hotel.


Free hot/cold buffet breakfast is included with your stay. Grab a bite to eat at the onsite restaurant, chat with other guests at the free manager's reception, or just stay in and order from room service.


All 61 individually decorated rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

At Best Western Plus Grand-Sault Hotel & Suites, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 358 reviews