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Best Western Plus Grand-Sault Hotel & Suites

2.5 out of 5.0

Recent guest reviews

A welcome oasis. The hotel is well situated just off the highway for easy on easy off access. Staff is very personable and helpful. Rooms are always very clean and fresh. I have been staying there for 4 years in a row, multiple times per year and have never had any major problems.

Booked this hotel for a family visit to town for a gymnastics event. From the moment I called the hotel to make a reservation I knew we would have a great stay. Chantal was friendly and efficient in helping me select a room, and explained the rates and inclusions. She was also the friendly face at the desk to greet us when we arrived to check in. She is a service superstar, and your hotel is lucky to have her on the team! We found the room to be comfortable and clean,but a little tight, not a lot of extra space to move around, however, for the purpose we were there, and minimal time spent in the room, it was not an issue for us. I would like to note the housekeeping staff took the time to write a short & positive welcome message on the note pad in our room, a nice added touch! The breakfast area was well stocked and even with the large crowd, there seemed to be plenty of choice for all tastes, and the coffee was quite good compared to other places I've stayed. Very nice hotel, and though we do not visit Grand Falls often, when we do return it will certainly include a stay at this hotel

Body hair in shower area and toilet area and told staff at Che k out that I had to clean my own bathroom she said nothing !!!! And the breakfast eggs coming frozen out of a box to a steamer they we're disgusting unlike the BW Hotel I stayed in Calgary which was fantastic

Stayed for a quick night passing through. The staff were very friendly and the hotel was clean but the room was very tight. I believe Best Western offers larger rooms for an additional fee but I heard this afterwards. Definitely worth paying it if you aren't alone. The bed was comfortable and the included breakfast was ok. The hot coffee in the lobby was a bonus. Will stay again when passing by.

Overall very clean and friendly staff.Great to have a whirlpool and cozy Bar to relax in.thanks for accommodating early Breakfast request. quiet rooms made for comfy sleeping. Parking very spacious and well laid out.

We made a last minute decision based on road conditions to stop in Grand Falls on our way home. Better than Edmundston! This was our first visit but we will surely stay again when passing through. Service was excellent throughout our stay and fully bilingual. They suggested an excellent local restaurant for dinner. The breakfast was best we've had in similar hotels. In the evening they have a bar service. The pool and hut tub were very nice after dinner. Our well-appointed third floor room sparkled and had a beautiful view. The heating system was great too. We got a good price by reserving online. All-round, an excellent stay.

We have always had a wonderful experience here. Betty was exceptional and did everything to ensure we had the best time. This is always our go to place! Our family is thankful we found this place years ago!

This is the hotel we typically stop at on our drive to PEI. Rooms are clean and spacious! Easy access from the highway. Pool is good although tons of chlorine, kids enjoy having a swim after long drive. Great quick breakfast before heading out again! I did find it quite expensive.

Simply an efficient and friendly staff. Hotel is always in great shape. These beds are almost as good as sleeping at home, heavier comforters on the bed make for a great nights sleep. Check in and check out are very quick and always friendly. No fuss or waiting, you can simply get in or out without pause.

I was very impressed by your front desk staff (a woman) who worked Friday and Saturday afternoon/evening. She switched one of our rooms to a higher floor, offered the meeting room for my family (we had booked 10 rooms at the hotel) as we were attending a family funeral and this allowed the family to be with each other at this sad time. She never kicked us out even though she was going off shift and the new person (man) allowed us to stay until after midnight. We had a combination of rooms - kitchenettes, one bedroom suites and standard rooms. The beds were comfortable, breakfast was great, and being pet friendly was ideal! This was not our first time there and we have never been disappointed.

187 Ouellette Street Grand Falls NB

Located within a mile (2 km) of Grand Falls Golf Club, Best Western Plus Grand-Sault Hotel & Suites is within 3 miles (5 km) of Grand Falls. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Commission Des Chutes and De La Gorge is also 2.5 mi (4 km) from this Grand Falls hotel.


Free continental breakfast is included with your stay.


All 61 individually decorated rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

At Best Western Plus Grand-Sault Hotel & Suites, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 268 reviews