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TRU BY Hilton Edmonton Windermere

2.5 star property
Hotel with free breakfast, in the vicinity of South Edmonton Common

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, South Edmonton Common
    ‪7 min drive‬
  • Place, West Edmonton Mall
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(95 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

7.6 out of 10
Good
(5 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Edmonton

Located in Southwest Edmonton, TRU BY Hilton Edmonton Windermere is within a 15-minute drive of popular attractions such as South Edmonton Common and Snow Valley Ski Club. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Currents of Windermere - 8 min walk - 0.5 miles
  • South Edmonton Common - 7 min drive - 5.8 miles
  • West Edmonton Mall - 13 min drive - 9.4 miles
  • University of Alberta - 16 min drive - 9.3 miles
  • Rogers Place - 22 min drive - 11.8 miles

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪Crumbl Cookies - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Remedy Cafe - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
Guests staying at TRU BY Hilton Edmonton Windermere enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, an arcade/game room, and a banquet hall.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer bathrobes. Other standard amenities include refrigerators, free local calls, and safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 1,022 reviews
$82 nightly
The price is $89
Nov 9 - Nov 10
Total with taxes and fees
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Cribs/infant beds are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

Is a free cancellation option available at TRU BY Hilton Edmonton Windermere?

TRU BY Hilton Edmonton Windermere provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of TRU BY Hilton Edmonton Windermere?

This hotel is situated in Southwest Edmonton within a short 15-minute walk of Currents of Windermere and also 18 minutes on foot from Cineplex Odeon Windermere Cinemas. Terwillegar Park is also within a driving distance of 3.6 mi.

Is parking available on site at TRU BY Hilton Edmonton Windermere?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does TRU BY Hilton Edmonton Windermere feature a casino on the premises?

No, TRU BY Hilton Edmonton Windermere doesn't have a casino.

Is there an indoor pool at TRU BY Hilton Edmonton Windermere?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is TRU BY Hilton Edmonton Windermere a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as an indoor pool.

Does TRU BY Hilton Edmonton Windermere have a hot tub?

No, there isn't a spa tub at this hotel.

Does TRU BY Hilton Edmonton Windermere have a restaurant with a breakfast menu?

Yes, TRU BY Hilton Edmonton Windermere serves free continental breakfast each morning from its snack bar.

Does TRU BY Hilton Edmonton Windermere allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at TRU BY Hilton Edmonton Windermere for a fee of CAD 35.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at TRU BY Hilton Edmonton Windermere?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TRU BY Hilton Edmonton Windermere?

The closest major airport to TRU BY Hilton Edmonton Windermere is Edmonton Intl. Airport (YEG), which is 15 mi away (17 minutes by car).

Can I book a room with a balcony at TRU BY Hilton Edmonton Windermere?

No, you won't find guestrooms with balconies at TRU BY Hilton Edmonton Windermere.

Reviews

TRU BY Hilton Edmonton Windermere Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1241 reviews
Rating 8 - Good. 336 out of 1241 reviews
Rating 6 - Okay. 144 out of 1241 reviews
Rating 4 - Poor. 74 out of 1241 reviews
Rating 2 - Terrible. 72 out of 1241 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth from check in to checkout
Stayed 1 night in Aug 2025

6/10 Okay

Tanisha

Liked: Staff & service
Disliked: Cleanliness

Not the usual comfy stay

I usually enjoy staying at this establishment but this last stay was not the best as the shower curtain was not clean it was yellow at the bottom and there was stains all over. There was also a small leak coming from the fire alarm pipe above the fridge. This was in room 411
Stayed 1 night in Aug 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

chantel

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the property and the parking. Rooms were clean. The only issue I had was with breakfast but mainly has to concern the patrons not the staff. I noticed many patrons touching the food (bread) with their hands instead of the tongs which ruined my breakfast experience for the week. I am very sensitive to hygiene and seeing that made me not want to eat after the 1st night. It’s not the hotels fault but I’m not sure how this could be managed for the future.
Stayed 1 night in Jul 2025

8/10 Good

chantel

Liked: Cleanliness, staff & service
It was a nice place to stay. It was clean and nicely decorated. The room didn't have a microwave or coffee pot though. The staff were great. However.our room was not cleaned once and we were there for 5 days so that was disappointing. Great location and clise yo all amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, not a fan of the shower cause water gets all over the floor. Breakfast is sufficient for free. I thought the pool was bigger but still a fair size, and I like that it is one depth the entire way across. Sad there was no hot tub though.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ahmed

Traveled with family
Disliked: Cleanliness
There was urine stains on toilet seat
Stayed 1 night in Jul 2025

6/10 Okay

DANIELLE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator was broken, our keys didn’t work, the coffee was ice cold, like literally not turned on. Paper thin walls and loud neighbours….
Stayed 2 nights in Jul 2025

6/10 Okay

Meena

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room , decent breakfast but having the currents of Windermere a five minute walk away was worth its weight in gold. Our recommendation is trying the scoop n roll creamery for an after supper treat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Darcy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean, and had a wonderful selection of free breakfast!
Stayed 2 nights in Jul 2025

10/10 Excellent

Darcy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the breakfast had so many choices!

8/10 Good

Gilles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Staff are kind. Just bathroom shower a bit dirty at the corners and leather chair, the leather is getting old. But otherwise i will come back!
Stayed 1 night in Jul 2025

2/10 Terrible

Claude, Belleville

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Not suitable for multiple day trips. Bed sheets and comforter and pillows are discussing. In the middle of the night we wake up with the sheets off the edge and our bodies directly touching the mattress…. Never again
Stayed 6 nights in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sowjanya, Edmonton

Disliked: Staff & service
Review: I stayed at Tru Hotel recently, and while the overall experience was okay, I am very disappointed with how they handled my lost charger. I am certain I left my charger in the room, but when I contacted the hotel, they insisted it wasn’t found. This was frustrating as I know it was there. I expected better honesty and support from the staff in such situations. I hope the hotel improves its lost and found process to help guests in the future
Stayed 2 nights in Jul 2025

10/10 Excellent

Satnam Singh

Stayed 1 night in Jul 2025

10/10 Excellent

Leandro

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheyanne

Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Great price would stay here again for sure! Good location close to shopping etc.
Stayed 1 night in Jul 2025

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