Nira Caledonia4.0 out of 5.0
Recent guest reviews
We visited this hotel last week and were not disappointed. The receptionists Inga, Lee and George were helpful and informative. Sadly due to a fire in the hotel in Aug the restaurant was closed, this resulting in a pre booked breakfast in your room. It’s fair to say that this would have proved tricky without a table which I pointed out. Congrats to the hotel they upgraded us so we had a coffee table to eat off, now that’s what we call customer service. The room was spacious and the bathroom massive so thanks again to all concerned.
Despite having a fire the week before we arrived, the Nira Caledonia was fantastic. We were upgraded to a suite and had breakfast in our room. Staff couldn't do enough to help us. The location is perfect. Central but also quiet. Thank you so much for a lovely stay.
We have just stayed at the nira Caledonia for three nights.a really lovely hotel.we had room 10/12 what a beautiful room.it had a massive comfortable bed,a nice lounge area,a very nice jacuzzi bath and separate bathroom.due to a fire in another part of the hotel the restaurant and bar were unavailable.we were served breakfast in our room.the breakfasts were fantastic the best we've ever had anywhere we've stayed.they set us up for the day.we will be back.
A small luxury hotel close to Edinburgh city with all the nice shops on George Street. Walking distance to Edinburgh Castle & Old town. We had a nice small family room with a quite big bathroom. Unfortunately the restaurant & bar was closed due to restoring, which we had gotten information about beforehand. The staff served us very nice breakfasts in the room and recommended nice restaurants. A very pleasant stay in Edinburgh😊
Unfortunately due to blatant lack of customer service, we cancelled before we arrived. With only ten days to our stay they informed us via email that the restaurant, bar and reception were closed due to unforeseen circumstances. They did not offer us alternative accommodation, which left our whole party having to stay out of the city centre. Will never look to stay here again but wish them good luck with the huge challenge of getting this hotel up and running again
I absolutely love this small luxury hotel. The rooms are really nice and the breakfast is amazing. When I was staying at this hotel, the restaurant was under construction which was a bit of a disappointment. However, you could still get breakfast sent to your room which I really enjoyed, so I can’t really complain. I would highly recommend this hotel if you don’t mind spending a little extra on where you’re staying. The hotel is also nicely located with walking distance to all the main tourist attractions such as Edinburgh Castle, Princes Street Park etc.
We had the top room 10/4. It's a lot of stairs as there is no lift. Hardworking with kids. The room was nice. Unfortunately no view just the building in front. The rest was ok no jacuzzi just standard bath. The breakfast was definitely first class. Very delicious! George and accommodating. He really provided exceptional customer service.
What a stunningly beautiful hotel. The most perfect place we’ve ever stayed!!! Thoroughly enjoyed ourself in the Jacuzzi Suite. Personalised card with our names on it in our room. Fantastic food. Welcoming and professional staff. Can’t wait to stay again. 10/10
Enjoyed my stay in this hotel. Friendly staff and nice rooms for the price I have paid. Would definitely return back, given the budget. food and breakfast was top notch. Great sized rooms for the price I have paid.
I recently stayed here for a two night stay, I have never been to Edinburgh before and was very much looking forward to staying here. We were made of the fire via email, which I think is a little off - would be nice to have a phone call (appreciate this is more time consuming but the property is SLH!) When we phoned to ask some questions reservations had gone home as they only work until 5pm (again not very SLH) and nobody on reception could handle my queries which were about the fire so had to ring back! I understand that reception is temporary but I'm sorry it looks such a mess, the hotel outside looks closed and it isn't immediately apparent which door to go in when you arrive. The room we were allocated was very tired, stained wall paper the attention to detail was not there. On our first night we were disturbed massively, I mean massively! For about an hour and a half there was shouting, screaming, chatting, TV noise from our neighbours. We did try and phone reception but the phones in the hotel do not work because of the fire. Rang the main number no answer, when a member of staff did eventually come and speak to the culprit guests it was apparent that we were not the only unhappy ones. In the morning we did mention that we were unhappy to reception, the flippant comment was " We cant choose our guests, I wish we could " - not quite sure what sort of message that is supposed to send out to the SLH Customer? Breakfast however was very good and we didn't mind having room service. My biggest problem is how the hotel thinks that it can get away with having a below expected standard product, charge full rate and not take anything off the bill when you mention something is wrong. I have since tried to contact Chris the manager, who has not returned my calls - so sorry Chris I feel I have to write you a review (no doubt you will have 1000 reasons to dispute my experience, so I look forward to hearing them - unhappy customer this end!.) I understand you are busy sorting out your hotel but it is no guests fault what has happened or the price you are charging for the experience you are currently offering.
- Walking distance to Royal Botanic Garden
- Free full breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in New Town within a short walk of Royal Botanic Garden, Nira Caledonia is within a mile (2 km) of other popular sights such as Princes Street Gardens. This 28-room, 4-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. Located centrally in Edinburgh, it's also close to Edinburgh Castle and Edinburgh Playhouse Theatre.
Free full breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All 28 individually decorated rooms provide iPod docks, minibars, and espresso makers. Guests can expect free WiFi and 32-inch flat-screen TVs. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free local calls, and free bottled water.
A local mainstay since 1817, Nira Caledonia offers free WiFi in public areas, free newspapers, and laundry facilities. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a garden, a porter/bellhop, and wedding services.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 1166 reviews