Eastbourne Independent

"The hotel looks nice as you enter, and location is beautiful with a sea front view, but overall, not well kept. Door latches and toilet holders falling off, stains on the walls, dirty carpeting. King size bed was comfortable, but the room was drabby and unpleasant. I wouldn't stay here, again."

"The bar wasn't open and there was no facilities for breakfast. Even the option of having cereals you could help yourself to and a toaster to make toast would have been good. My room was adequate but the shower cubicle was broken and the shower itself was attached to the wall and could only be used by hand. The bathroom wasn't very clean either. When I told the staff I wasn't happy they weren't interested and didn't bother until I said I was leaving early to offer another room."

"We had no hot water because the system broke"