Cable tv wasnt working. Called front desk and desk clerk was very rude about it. Didnt offer any assistance.
Paid over $500 for 1 night and there was very little customer service. Waited at the front desk for check in for 20 mins, as there was literally no one there. TV wasn’t working and no one helped us. Bed had long hairs in it from previous. Floors were slippery. Smell was not so good. Overall negative experience.
Enjoyed my stay at the Hotel 😃. Will be there next time again!
Very friendly staff. The room was very clean. Excellent location.
Comfortable, non-smoking, accommodating. Good base camp for the area.
The staff was very friendly and the rooms were clean. The rooms look a little outdated and felt a little muggy even with the AC on but other than that everything was great. The hotel was quiet and felt safe. I’d definitely stay here again!
Having a laundry machines was nice. Having a small kitchen in the room was very handy.
The overall property was good. The first room we were given hadn’t been cleaned. The staff was very apologetic and gave a a new room right away. I was Very excited to cook myself breakfast, but the burners didn’t work. Luckily they did have a decent continental breakfast including eggs.
The room was very comfortable. Plenty of space and nice kitchenette area. The breakfast room was also very nice. Staff was friendly.
The fitness center and breakfast were substandard compared to others.
GreenTree Extended Stay Eagle/Vail Valley places you 8.7 mi (14 km) from Gypsum Creek Golf Course and 11.1 mi (17.9 km) from Sylvan Lake State Park. This 114-room hotel has free in-room WiFi, free self parking, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Kitchenettes, dining areas, and refrigerators are other standard amenities. Weekly housekeeping is available.
GreenTree Extended Stay Eagle/Vail Valley features a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this hot springs hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Cable tv wasnt working. Called front desk and desk clerk was very rude about it. Didnt offer any assistance.
Paid over $500 for 1 night and there was very little customer service. Waited at the front desk for check in for 20 mins, as there was literally no one there. TV wasn’t working and no one helped us. Bed had long hairs in it from previous. Floors were slippery. Smell was not so good. Overall negative experience.
Thank you for your feedback. We will be addressing your concerns.
Thank you for taking the time to leave a review! We hope to see you back soon.
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us! We hope to see you back soon.
Enjoyed my stay at the Hotel 😃. Will be there next time again!
Thank you for taking the time to leave a review! We hope to see you soon.
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you very much for your business and we look forward to seeing you in the future!
Thank you for the 3 out of 5. I can see we have some improving to do and we will. We look forward to seeing you next time.
Thank you for your review. I can see that we have some improvements to do. We hope to see you again soon.
We appreciate your feedback and will be addressing your concerns immediately.