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DoubleTree by Hilton Durango

3.5 out of 5.0

Recent guest reviews

Friendly staff and excellent customer service! We loved our stay!!

The hotel was very friendly and quick when getting us checked in. The hotel was very clean and nice, our room was also very clean and comfortable and quiet.

Maybe time to put in higher toilets as well as start doing some updates on the rooms. They are a little on the retro side. Aside from that. I love the cookies

If you want the best of Durango stay at the DoubleTree Inn. Right next to the Animas River. You can sit on your room's balcony and enjoy the beautiful Animas River. Or you can go out and take a walk along the river's walkway. Really a one of a kind experience! Rooms are generous in space. Beds are clean and comfortable. Nice and quiet as well.

Nice hotel, we had a nice experience! My only 2 complaints.....our room was to close to elevator, and a ridiculous amount of light came in under the door!

Rates are a little high. This seems to be the trend in all the hotels.

We really liked this location. Food was delicious in the lounge and bartender was great. Staff was so nice. Room was great, bathrooms were clean. Definitely plan to make another trip and stay at this location. Pool was a little chilly but still nice with kiddos.

Clean comfortable room with great balcony and river view

Best location and all the other good stuff. No complaints here. Beautiful setting on the river. You will not be disappointed.

Excellent central location. Accommodations were very nice, especially with balcony right on the river.

We loved the location and the hotel itself. It had a comfy friendly feel. We enjoyed the restaurant and lounge, the food was excellent. Everything was clean and tidy. The workout room was a little cramped if there were more than two people in there, but the equipment was nice. Only wish the outdoor patio/cafe was open when we were there!

Awesome balcony, right on the Animas River. Convenient to everything in Durango and vicinity.

We really enjoy listening to the river on the balcony. We had some nice walks on the river trail and enjoyed historic downtown. The hotel is in a great location for all of our activities.

Beautiful views, on the river. Great staff, very accommodating. Good location, close to town could walk if you wanted to. Would recommend this to anyone going to Durango. Might be a bit far if skiing but could be done. There is a bar and good restaurant and meeting facilities.

We arrived on Christmas Day and had a free shuttle ride from the Durango airport in the hotel van. We were greeted with warm chocolate chip cookies, unfortunately not gluten free. Our feather free room was great. We walked along the Animas river next to the hotel at sunset in the snow. I enjoyed the breakfast buffet the next morning in the dining room with a splendid view of the river and equally splendid food and service.

Very comfortable room with a great view of the river. Enjoyed the balcony too. Nice lounge with view. Will return for our next trip. Very happy with hotel.

At arrival everything was fine. Our room was large but the decor was outdated. 1 of the 2 phones didn't work. We had asked for, but never received a roll away, however they still charged us for it. I spoke with staff the very first full day there to get the charge taken off, and they removed it, but then charged us again for the remaining 3 days. In addition, we had perpetual problems accessing the free wi-fi. It was bad enough to call the front desk and they referred my husband to tech support where he spend the next 1.5 hours on the phone with someone who could not understand that we were NOT online. Finally they put in a trouble ticket and then we never heard from them again. The worst factor was that the fan blew every 30-45 minutes directly on the head of one of the beds. Resulting in 1) waking up every 30-45 minutes every night and 2) my children getting sick. At checkout the staff said they could take some cost off except we had booked via oribtz so there was nothing they could do. In general, I would only stay at this hotel if absolutely nothing else was available. It's good enough, but not worth the money it cost. And the staff seemed to not care much. One exception was the very friendly Night Auditor who manned the desk when we arrived. She was friendly and pleasant.

Its right next to everywhere we wanted to go in Durango, short walk or super short drive to the train station and restaurants. Its right on the river which was nice to listen to with the balcony door open, traffic noise wasnt an issue. Everything was clean, comfortable and in good shape, would definitely stay there again.

My wife and I stayed at Doubletree Hotel in Durango for 3 nights. The rooms were nice, clean and beds comfortable. The location is only 1 long block from Main street and the train station. You do have to walk across busy Rt. 160 but there is a pedestrian friendly light to help. Breakfast is extra with a nice buffet for $10 per person. Many hotels are away from the downtown and parking is metered and difficult to find parking places so not as convenient as a couple of the famous old hotels but also a lot more user friendly.

We stayed here during a trip to Durango. The room was extremely comfortable. The hotel is gorgeous. The staff was extremely helpful. The location was awesome!! We had booked a trip on the polar express. The train station was in walking distance. Also downtown Durango, full of shops and restaurants , was only a few blocks walk. The hotel was about a 30 min drive to Durango Mountain Resort, where we skied. The manager even emptied the outdoor trash for us when we thought we had lost our car keys! The hotel was pretty full and they accommodated our request for a rollaway, even though we hadn't reserved one. My only minor negative comments would be the pool was kinda cold and they didnt really have family friendly eating in the hotel (at least in the winter). Overall, we loved it!!

Room options

1 King Bed - City View NS

King 1 | Sleeps 3

2 Queen Beds - River View - Balcony - NS

Queen 2 | Sleeps 5

1 King Bed with Balcony - River View - NS

King 1 | Sleeps 3

1 King Bed with Sofabed - City View - NS

King 1 | Sleeps 3

Guest reviews for DoubleTree by Hilton Durango

Everyone (9) Couples (22) Business (10) Family (15) Friends (3) Other (3)
5

beautiful view of river!!

Everyone

Friendly staff and excellent customer service! We loved our stay!!

By on Oct 16, 2017

Review comment responded on Oct 25, 2017

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We're pleased you loved your stay. Come back again soon!

5

great hotel very close to main street

Everyone

The hotel was very friendly and quick when getting us checked in. The hotel was very clean and nice, our room was also very clean and comfortable and quiet.

By , from centennial on Oct 16, 2017

Review comment responded on Oct 25, 2017

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate your feedback. We're pleased you had a good stay, come back again soon!

5

everything was amazing

Everyone

Maybe time to put in higher toilets as well as start doing some updates on the rooms. They are a little on the retro side. Aside from that. I love the cookies

By , from durango on Oct 14, 2017

Review comment responded on Oct 25, 2017

Thanks for your review of our hotel, the Doubletree by Hilton Durango. We're pleased you loved our cookies. We just completed a renovation of our guest rooms and are working on plans for other renovations at the hotel. Thanks for staying with us.

5

amazing river view with walk way!

Everyone

If you want the best of Durango stay at the DoubleTree Inn. Right next to the Animas River. You can sit on your room's balcony and enjoy the beautiful Animas River. Or you can go out and take a walk along the river's walkway. Really a one of a kind experience! Rooms are generous in space. Beds are clean and comfortable. Nice and quiet as well.

By , from Tijeras, NM on Aug 28, 2017

4

nice hotel close to the animas river

Everyone

Nice hotel, we had a nice experience! My only 2 complaints.....our room was to close to elevator, and a ridiculous amount of light came in under the door!

By on Jul 24, 2017

4

everything was fine.

Everyone

Rates are a little high. This seems to be the trend in all the hotels.

By , from Canton,GA on Jul 5, 2017

Review comment responded on Jul 7, 2017

Thank you for taking the time to review the DoubleTree in Durango. The rates in Durango tend to be on the higher side during the busy summer months, but they tend to drop from Fall to Spring. I personally love Fall in the mountains, and mid October is always beautiful. Still warm enough to enjoy all the outdoor activities of the summer months, but absolutely beautiful colors all around, and the rates are little lower. I certainly hope to see you again, and maybe during the Fall, or Spring time with the Wildflowers.

4

very pleasant

Everyone

We really liked this location. Food was delicious in the lounge and bartender was great. Staff was so nice. Room was great, bathrooms were clean. Definitely plan to make another trip and stay at this location. Pool was a little chilly but still nice with kiddos.

By on Mar 27, 2017

Review comment responded on May 17, 2017

Thanks for your review of our hotel. We are pleased that you liked our location and we hope you'll come back again soon.

5

nice hotel on thebriver

Everyone

Clean comfortable room with great balcony and river view

By on Oct 22, 2016

5

great location. you can walk to everything.

Everyone

Best location and all the other good stuff. No complaints here. Beautiful setting on the river. You will not be disappointed.

By , from Sarasota, FL on Feb 21, 2016

4

family business weekend

Families

Excellent central location. Accommodations were very nice, especially with balcony right on the river.

By on Sep 19, 2015