Skip to main content
Beginning of main content

Recent guest reviews

We've stayed here three times in the past six weeks, but not again. Several other hotels in Durango have started back the free breakfast, not BW. They also haven't started back the evening happy hour. Every restaurant in town has figured out how to serve a drink during covid, not BW. But have they decreased their rates due to the curtailed services, no. Every question was answered with either "can't do that because of covid" or "oh, you made your reservation through a third party, sorry". Too many hotels in Durango to ever stay here again.

Every other hotel had actual breakfast ours chose a grab and go.

Nice property, great location. The grab and go isn’t worth the trip to the lobby, walk a few blocks and get great coffee and food downtown. Parking was close and easy.

Just stayed there for one night. This hotel has great amenities, it is well designed, and made our stay pleasant.

The hot water would run out in the morning leaving luke warm showers. Also, the AC window units do not have the option to keep the fan running while also in heat or cool mode. Keeping the fan on high is very helpful in drowning out the neighbors so I would switch to heat when I woke up cold and turn it back to fan when it cutoff.

Great location in historic downtown. Free bar happy hour every night which Is excellent.

Air Conditioners were extremely noisy had to shut them off during the night.

Vastly overrated; room was 20 years out of date; breakfast was non edible; location was good

Great location to the train. Complimentary happy hour was a nice surprise. The staff was very friendly. Hotel itself is a bit worn and dated. Pool area looked dirty-pool water very cloudy .

Quiet. Things didn’t work and pull out couch did not have bedding. (Which we needed).

Gina as the breakfast hostess was amazing! Property in general is old aneeds to be refreshed. Location is excellent.

Had a great stay! Zach was really friendly at check in. They give you 2 free drinks per person. And the breakfast spread is pretty impressive. Room is clean, shower was nice. I was pleasantly surprised by the entire stay. Will definitely stay here the next time we’re in town.

Proximity to downtown bbbbbbbbbbbbbbbnnnbbbbbbbbbb

The rooms all face the interior of the atrium where the pool is. Children playing loudly in the pool could be heard from the room.

comfortable & quiet. free laundry. walking distance to downtown.

E 2nd Ave Durango CO

Hotel highlights

  • Steps from Durango and Silverton Narrow Gauge Railroad
  • Free WiFi in public areas
  • Free parking
  • Free airport shuttle

Located in Historic Downtown Durango, Best Western Plus Rio Grande Inn is a short distance from Durango and Silverton Narrow Gauge Railroad. This 102-room hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free self parking. It's in the historical district and also a short walk from Henry Strater Theater and Durango Arts Center.


Rooms

The 102 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

Built in 2018, the brand new Best Western Plus Rio Grande Inn offers an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this hot springs hotel include free WiFi in public areas, a business center, and a computer station.

Room options

Suite, 2 Queen Beds, Non Smoking, Balcony (Dining Table;with Sofabed)

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Rio Grande Inn

Everyone (24) Couples (9) Business (2) Family (12) Other (2) Friends (1)
4
Everyone

By on Mar 29, 2021

Review comment responded on Apr 12, 2021

Thank you for staying with us.

3
Family Family

We've stayed here three times in the past six weeks, but not again. Several other hotels in Durango have started back the free breakfast, not BW. They also haven't started back the evening happy hour. Every restaurant in town has figured out how to serve a drink during covid, not BW. But have they decreased their rates due to the curtailed services, no. Every question was answered with either "can't do that because of covid" or "oh, you made your reservation through a third party, sorry". Too many hotels in Durango to ever stay here again.

By on Mar 27, 2021

Review comment responded on Mar 29, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5
Everyone

Every other hotel had actual breakfast ours chose a grab and go.

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Im am truly sorry, I wish we had our hot breakfast up again.

4
Everyone

Nice property, great location. The grab and go isn’t worth the trip to the lobby, walk a few blocks and get great coffee and food downtown. Parking was close and easy.

By on Jul 29, 2020

Review comment responded on Jul 30, 2020

We are glad you enjoyed your stay, and apologize we cant offer a hot breakfast right now. Luckily Durango has no shortage of great food options.

5
Friends

Just stayed there for one night. This hotel has great amenities, it is well designed, and made our stay pleasant.

By , from Arlington Heights, IL on Jul 4, 2020

Review comment responded on Jul 4, 2020

Thank you for the positive review, we hope to see you next time you are in Durango.

4
Everyone

By on May 18, 2020

Review comment responded on May 21, 2020

We are happy to hear that you enjoyed a pleasant stay here with us. Thank you.

3
Everyone

The hot water would run out in the morning leaving luke warm showers. Also, the AC window units do not have the option to keep the fan running while also in heat or cool mode. Keeping the fan on high is very helpful in drowning out the neighbors so I would switch to heat when I woke up cold and turn it back to fan when it cutoff.

By on Feb 4, 2020

Review comment responded on Feb 5, 2020

We apologize for not meeting your expectations regarding the hot water and fan issues. We do appreciate you bringing these items to our attention so that we may have our maintenance team inspect for improvements.

4
Partner Couples

Great location in historic downtown. Free bar happy hour every night which Is excellent.

By on Oct 26, 2019

Review comment responded on Oct 27, 2019

We are happy to hear that you enjoyed a pleasant stay here with us. Thank you.

4
Everyone

By on Oct 1, 2019

Review comment responded on Oct 16, 2019

We are happy to hear that you enjoyed a pleasant stay here with us. Thank you.

5
Partner Couples

Air Conditioners were extremely noisy had to shut them off during the night.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Thank you for letting us know about the A/C.

Best Western Plus Rio Grande Inn

400 E 2nd Ave, Durango, CO 81301
url importing http://www.orbitz.com/Durango---Purgatory-Hotels-Best-Western-Plus-Rio-Grande-Inn.h461-p2.Hotel-Reviews
There was an error importing /Durango---Purgatory-Hotels-Best-Western-Plus-Rio-Grande-Inn.h461-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Durango---Purgatory-Hotels-Best-Western-Plus-Rio-Grande-Inn.h461-p2.Hotel-Reviews