Best Western Plus Rio Grande Inn

2.5 star property
Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad

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Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Fort Lewis College
    ‪15 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(26 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(36 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(17 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(77 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Durango

Located in Historic Downtown Durango, Best Western Plus Rio Grande Inn is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 10-minute stroll of Durango Arts Center. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 7 min walk - 0.4 miles
  • Animas River Trail - 7 min walk - 0.4 miles
  • Fort Lewis College - 15 min walk - 0.8 miles
  • San Juan National Forest Supervisor's Office - 17 min walk - 0.9 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 3 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Durango Coffee Company - ‬6 min walk
  • ‪HomeSlice Pizza - ‬7 min walk
  • ‪Gazpacho New Mexico Restaurant - ‬2 min walk

About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
Guests of Best Western Plus Rio Grande Inn have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Other amenities at this hot springs hotel include a hot tub, a business center, and a computer station.
42-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • 2 total (35 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Frequently asked questions

What can I see around Best Western Plus Rio Grande Inn?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Durango Arts Center. You'll also find Animas River and Sorrel Sky Gallery less than a mile away.

Is there parking available at Best Western Plus Rio Grande Inn?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Plus Rio Grande Inn have a casino on the premises?

No, Best Western Plus Rio Grande Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Rio Grande Inn?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Best Western Plus Rio Grande Inn?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Best Western Plus Rio Grande Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Rio Grande Inn have a restaurant that serves breakfast?

Best Western Plus Rio Grande Inn offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Plus Rio Grande Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Rio Grande Inn for a fee of USD 30 per pet, per day.

Does Best Western Plus Rio Grande Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Rio Grande Inn?

The closest major airport to Best Western Plus Rio Grande Inn is Durango, CO (AMK-Animas Air Park), which is 5.9 mi away (11 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.8 mi away (22-minute drive).

Can I book a room with a balcony at Best Western Plus Rio Grande Inn?

Yes, some guestrooms at Best Western Plus Rio Grande Inn offer a balcony.

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1023 reviews
Rating 8 - Good. 273 out of 1023 reviews
Rating 6 - Okay. 96 out of 1023 reviews
Rating 4 - Poor. 43 out of 1023 reviews
Rating 2 - Terrible. 21 out of 1023 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with partner
I had a room by the front desk really noisy after hours early in the am I needed a good nights rest after a long drive and I didn’t get that.
Stayed 1 night in Sep 2025

4/10 Poor

M. Edwyn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very noisy causing loss of sleep. The air conditioner was old and noisy. The refrigerator created a loud whining noise. The door was not sufficiently soundproof, and guests and guides spoke audibly outside our room throughout the night.
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Orlena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean breakfast and happy hour were nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sagnik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryce

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and happy hour
Stayed 2 nights in Jul 2025

8/10 Good

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service
There was nothing wrong with the hotel or the room. Nothing spectacular either. The property looked run down on first arrival but the room was very clean and the staff worked hard making sure the entire property was clean. I enjoyed the stay in this beautiful town.
Stayed 4 nights in Jul 2025

6/10 Okay

Caitlin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel was okay. The room was clean and the beds were comfortable. It does need updating. Our shower didn’t drain so we could t shower.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two connecting rooms—they were nice!
Stayed 4 nights in Jun 2025

6/10 Okay

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first night was great, no problems. The second night we had a noisy neighbor that I think was made worse because of the adjoining door between the rooms. There’s also construction on the building next door that was loud in the morning. I liked everything else about the hotel. The location was great. We were able to walk around downtown to breweries and restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

shawna

Stayed 2 nights in Jul 2025

8/10 Good

Haylie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not so happy.

I reserved 3 rooms for 3 nights two weeks in advance. Hotel doesn't bother looking at any special requests like Adjoining rooms, which we did request. We couldn't have been scattered further apart and still be in the same hotel. One of the rooms, which happened to be the best room of the 3, had the sheetrock falling from the ceiling in the bathroom. The girl at the front desk was argumentative about giving us another room. Thought that maintenance was going to just clean it up with a handful of rags. We did see maintenance going in there the following day with ladders and sheetrock mud. The hotel in general is just plagued with examples of poor maintenance, sloppy patch jobs. Very disappointing for a Best Western
Stayed 3 nights in Jul 2025

6/10 Okay

Julie, Rawlins

Traveled with partner, Traveled with pets
Liked: Amenities
Bugs in room
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities
The hotel was in a very good location to walk to most restaurants and the train to Silverton. The room was large and the bed comfortable. One thing I thought was strange is the hotel is built around an indoor swimming pool, which during my stay was FILLED with screaming children jumping and splashing. This is not a place you want to visit if you're hoping to have a romantic stay. Another thing they "forgot" to tell me was that if you want housekeeping services, you have to ask. Such a disappointment to come back from the Silverton train in the evening and find your room was not refreshed. I only gave 3 stars because this is what to expect here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean, great staff, excellent breakfast, and perfect if you’re going to be in the historic downtown Durango.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and helpful. Special thanks to Jessica and the General Manager.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was challenging. Management provided little assistance
Stayed 2 nights in Jun 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness
We had an excellent stay minus two things. One, the staff at the hotel were very friendly and professional, but there is an obvious lack of training or communication between the staff and management. My clothes got locked in a washing machine at 10 pm. I reported it to the front desk who informed me that a maintenance person would arrive to help. 15 minutes later, no help. I went back down stairs and was informed that the front desk was told that he assisted me. I was waiting for him by the washing machine.... He then called him again. I waited 30 minutes and even tried adding more money in the washer. I went back down stairs, and was told that the guy said, once again, that he assisted me. I went back up stairs to find that the washing machine finally unlocked, but there as soap all over my clothes. I went back down stairs for a refund of my $3.50. This is where things went south. I was informed that they could not give me the money back. Keep in mind, I was only asking for the extra money that I put in to release my clothes and dry them, not the original money. By this time it was 11 something pm. A staff member then insisted on giving me her own money so that I could finish my load. By the time I finished, it was 1am. So much for a good night sleep before travel. The next morning the hotel gave me $4 and said that they helped the staff member who gave me her own money the night before.
Stayed 2 nights in Jun 2025

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located, and it was easy to walk to wherever we wanted to go.
Stayed 4 nights in Jun 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed primarily for the close proximity to the Silverton train depot which was nice, just a short walk away. Check in was very slow, lobby full of people and only one person to check everyone in, the gentleman checking guests in was doing everything he could to try to get guests checked in as fast as he could but after a long travel day you don’t want to wait an additional 35-45 minutes to get checked in. Room was on the 3rd floor which made it very warm and the AC unit was super loud and would cycle on and off about every 10 minutes at night making a restful night pretty much impossible. All employees that I spoke to were friendly and nice, One other note is there is a large construction project next door and at times the construction noise was very loud
Stayed 2 nights in Jun 2025