Sheraton Guayaquil Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Guayaquil

Choose dates to view prices

Photo gallery for Sheraton Guayaquil Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Place, Mall del Sol Shopping Center
    ‪1 min walk‬
  • Place, Guayaquil Convention Center
    ‪7 min walk‬
  • Place, San Marino Mall
    ‪2 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪15 min walk‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Double Beds (High Floor)

  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, Bathtub

  • Sleeps 5
  • 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guayaquil

Located in Simón Bolívar, Sheraton Guayaquil Hotel is next to Mall del Sol Shopping Center and Plaza del Sol. This 139-room, 5-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi. Centrally located in Guayaquil, the hotel is connected to a shopping center, and a short walk from Consorcio Nobis and Antonio Neumane Park.

What's nearby

  • Mall del Sol Shopping Center - 1 min walk - 0.0 miles
  • Guayaquil Convention Center - 7 min walk - 0.4 miles
  • San Marino Mall - 2 min drive - 1.2 miles
  • City Mall - 3 min drive - 1.7 miles
  • Malecon 2000 - 7 min drive - 2.9 miles

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪Sports Planet - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Casa Res Steak House - ‬3 min walk
  • ‪Todo Tipico - ‬2 min walk
  • ‪Noe Sushi Bar - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

Luxury hotel with 2 restaurants connected to a shopping center in Guayaquil
At Sheraton Guayaquil Hotel, guests enjoy an outdoor pool, a gym, and 2 hot tubs. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 36.60 per pet, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 36.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Are free cancellation options available at Sheraton Guayaquil Hotel?

Sheraton Guayaquil Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Guayaquil Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Sheraton Guayaquil Hotel on Nov 21, 2025 start from $122.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Guayaquil Hotel?

This hotel is situated in Simón Bolívar, just steps from Mall del Sol Shopping Center and Plaza del Sol, and within a short walk of Antonio Neumane Park. You'll also find San Marino Mall and Policentro within a short drive.

Will I be able to park at Sheraton Guayaquil Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Sheraton Guayaquil Hotel?

Spa services at the hotel include massages.

Does Sheraton Guayaquil Hotel have a casino at the property?

No, Sheraton Guayaquil Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Guayaquil Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 7:00 AM and 7:00 PM.

Is Sheraton Guayaquil Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Sheraton Guayaquil Hotel?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Sheraton Guayaquil Hotel have a restaurant that serves breakfast?

Yes, Sheraton Guayaquil Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Guayaquil Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Guayaquil Hotel for a fee of USD 36.60 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Guayaquil Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sheraton Guayaquil Hotel?

The closest major airport to Sheraton Guayaquil Hotel is Jose Joaquin de Olmedo Intl. Airport (GYE), which is within a mile.

Are there rooms with balconies at Sheraton Guayaquil Hotel?

No, there aren't any guestrooms with balconies at Sheraton Guayaquil Hotel.

Does Sheraton Guayaquil Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Guayaquil Hotel.

Reviews

Sheraton Guayaquil Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 597 reviews
Rating 8 - Good. 137 out of 597 reviews
Rating 6 - Okay. 37 out of 597 reviews
Rating 4 - Poor. 20 out of 597 reviews
Rating 2 - Terrible. 20 out of 597 reviews

Reviews

4/10 Poor

Jessica

Average
Stayed 1 night in Jul 2025

10/10 Excellent

PABLO, Lake Elsinore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Customer

Stayed 2 nights in Aug 2025

10/10 Excellent

Shirish, Belle Mead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was very slow, otherwise property is really good, location is very good, mall is just across the street & has a walkway connected with the mall.
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2025

10/10 Excellent

MILTON G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and inviting atmosphere
Stayed 7 nights in Jun 2025

10/10 Excellent

fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent airport shuttle service

Received hotel shuttle pick-up from airport by a hotel staff waiting inside the airport. The buffet breakfast is also excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

10/10 Excellent

Nalinie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and just seven minutes away from the airport.
Stayed 2 nights in Jul 2025

4/10 Poor

Xi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent staff, good location. Strong renovation smell in our room, noisy air conditioner, whole building is not sound proofed at all. We can hear echoes in the hall way, you can hear everyone talking and walking and running in the hallway during the night, especially starting from 2am, couldn’t sleep at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Muy limpio, muy amables y cerca del mall y el aeropuerto.
Stayed 4 nights in Jun 2025

10/10 Excellent

Silvia, Stockbridge

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Guayaquil

This is the best Sheraton hotel I had stayed
Stayed 1 night in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
It was clean and staff were very lovely
Stayed 5 nights in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As mentioned above.
Stayed 1 night in Jul 2025

10/10 Excellent

Tejas

Stayed 1 night in Jun 2025

10/10 Excellent

Yevgeny, Bronxville

Stayed 1 night in Jul 2025

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Ery good
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Felt safe. Mall is very convienent.
Stayed 3 nights in Jun 2025

2/10 Terrible

ROXANA

Traveled with family
The problem with this hotel is they make photocopies of your ids or passports. I had family and friends visiting the hotel and they demanded their ids and retain them until they leave the premises. I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
Stayed 6 nights in Jun 2025

2/10 Terrible

ROXANA

Traveled with family
Liked: Cleanliness
The problem with this hotel is they make photocopies of your ids or passports. I had family and friends visiting the hotel and they demanded their ids and retain them until they leave the premises. I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
Stayed 2 nights in Jun 2025

8/10 Good

MIREYA

Stayed 2 nights in Jun 2025

10/10 Excellent

ROXANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located so close to the airport and in front of very nice mall.
Stayed 1 night in Jun 2025