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Super 8 Duncan

2.0 out of 5.0

Recent guest reviews

I found it was great customer service, only thing is bad location being next to a bar. But other then that the customer service was excellent

This was the worst hotel I have ever stayed in. We had to walk up 3 flights of stairs every time we went anywhere. I had the room cleaned and all she did was make the bed. I had less than a quarter of a roll of toilet paper left and no bath mat. If I needed anything had to walk downstairs and get it myself. It really makes me rethink staying in another Super 8 if this is the way guests are treated. The bathtub/shower was moldy and not cleaned. Garbage was not emptied.

Everything about our stay at the Duncan Super 8 exceeded expectations for a motel in the Super 8 price range. We were warmly greeted and treated like guests not just customers. The cleanliness, comfort and free breakfast compared favorably to the other five hotels we stayed in on our recent trip to the area.

Stayed for one night, sheets on one of the beds were not clean! Yuck. Even worse, have two bites that look suspiciously like bedbugs. Luckily did not leave suitcase open and put dirty laundry in washer before bringing into house. It's a shame because otherwise it was fine.

Wanted a clean, comfortable hotel in this area. Super 8 satisfied this very adequately. Plus a fine breakfast and pleasant, helpful staff.

We were there forv2 days on our second day we were busy in our room all morning getting ready for the wedding so when we left early afternoon we asked for the room to be made up. To our dismay they did not""". No clean towels or clean glasses,,,

Much less expensive than Best westerns surrounding and while those are beautiful hotels, this one is definitely the best value.

Horrible location, noisy from highway, dated and old. I like to walk from the hotel and go see stuff - very bad location for this, as you have to go down the Trans Canada highway. As it was right beside highway, it was noisy, neighbors were noisy as well (thin walls). TV and WIFI were poor (had to really fight to get it to work on a new ipad). When I checked in I found the clerk very creepy and as soon as I checked in I could not wait to check out. Will not stay here again. Limited breakfast options as well.

Check in was slow, got into our room, it smelled like a wet dog. Moved a bench and there was dog food and pet hair underneath it. Went to front desk and asked for a vacuum, had to do it myself, the vacuum was horrible. Came back after a baseball game and noticed housekeeping left the bag of garbage from the bathroom in my daughters open suitcase. Brought the garbage bag to the front desk and got "oh so sorry "again! Truly disgusted by this property.

This was the worst hotel I've stayed in over the last 14 years! Once you open the door the smell will knock you back. The rooms are small with only double beds. The floors were not vacuumed; in fact my wife had to go get a vacuum and clean the floors herself. Black mould litters the bathroom. The rooms are supposed to be none smoking but drips of nicotine hang from the bathroom ceiling fan (see picture). They said they "forgot" to clean our room between the first and second night but they also forgot to clean several others. It is clear the cleaning staff don't care. Did I mention the hotel is located in the most seedy area of town? Keep driving!

5325 Trans Canada Hwy Duncan BC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Super 8 Duncan is a short stroll from Chances Cowichan and Quw'utsun' Cultural Centre. This 35-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Vancouver Island University-Cowichan Campus and Duncan Visitor Centre are also close to this Duncan hotel.


Dining

Free continental breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All 35 air-conditioned rooms feature coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Hair dryers are also included.


Property features

Super 8 Duncan features free WiFi in public areas, a business center, and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Efficiency, Double Room

Full 1 | Sleeps 4

Efficiency, Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Efficiency, Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

33% of guests recommend this hotel

Total of 178 reviews