Hetland Hall Hotel

4.0 star property
Hotel in Dumfries with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hetland Hall Hotel

Exterior
Deluxe Family Room | In-room safe, free WiFi, bed sheets
Solway Suite | In-room safe, free WiFi, bed sheets
Solway Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    ‪4 min walk‬
  • Caerlaverock Wetland Centre
  • Caerlaverock Castle
    ‪16 min drive‬
  • Carlisle (CAX)
    ‪42 min drive‬

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Room options

Deluxe Family Room

10.0 out of 10
Exceptional
(11 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double/ Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Penthouse

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double/ Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

Solway Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Eden Suite

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double/ Twin Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Dumfries

Located within a leisurely stroll of Dino Park, Hetland Hall Hotel is within a 5-minute drive of Ruthwell Cross. This 30-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Dino Park - 4 min walk - 0.3 miles
  • Ruthwell Cross - 5 min drive - 4.3 miles
  • Dalscone Farm Fun - 11 min drive - 9.5 miles
  • Dumfries Ice Bowl - 14 min drive - 11.9 miles
  • Caerlaverock Castle - 16 min drive - 12.9 miles

Getting around

  • Annan Station - 9 min drive
  • Carlisle (CAX) - 35 min drive

Restaurants

  • ‪Solway Gate Table Table - ‬8 min drive
  • ‪Drummuir Farm - ‬5 min drive
  • ‪The 'fechan Diner - ‬11 min drive
  • ‪The Farmers Inn - ‬4 min drive
  • ‪The Manor Country Hotel - ‬11 min drive

About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and a 24-hour front desk
Hetland Hall Hotel features free WiFi in public areas, a meeting room, and a terrace. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a picnic area, a reception hall, and a garden.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Coffee makers and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for GBP 10 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: GBP 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Frequently asked questions

Is a free cancellation option available at Hetland Hall Hotel?

Hetland Hall Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see near Hetland Hall Hotel?

This hotel is located in Dumfries within a short 4-minute walk of Dino Park. Ruthwell Cross is also within a driving distance of 4.1 mi.

Is parking available on site at Hetland Hall Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Hetland Hall Hotel feature a casino?

No, Hetland Hall Hotel doesn't have a casino.

Will I find an indoor pool at Hetland Hall Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hetland Hall Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Hetland Hall Hotel?

No, there isn't a spa tub at this hotel.

Does Hetland Hall Hotel have a restaurant with a breakfast menu?

Yes, Hetland Hall Hotel serves free buffet breakfast from its restaurant.

Will Hetland Hall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hetland Hall Hotel.

Are there connecting rooms at Hetland Hall Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hetland Hall Hotel?

The closest major airport to Hetland Hall Hotel is Carlisle (CAX), which is 29.6 mi away (35 minutes by car).

Can I book a room with a balcony at Hetland Hall Hotel?

No, there aren't any guestrooms with balconies at Hetland Hall Hotel.

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 425 reviews
Rating 8 - Good. 73 out of 425 reviews
Rating 6 - Okay. 20 out of 425 reviews
Rating 4 - Poor. 6 out of 425 reviews
Rating 2 - Terrible. 3 out of 425 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable stay Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

Alastair

Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Stayed 1 night in Mar 2025

10/10 Excellent

Mrs J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Enjoyed our weekend stay very much
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Well furnished rooms, extremely comfortable bed. Staff very attentive and friendly. Restaurant has a great A La Carte menu, food delicious and well presented. Cannot recommend this hotel highly enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, beautiful interior and well kept and clean. Superior room was lovely and very spacious. Nice welcome pack of tea, coffee and biscuits. Replenished daily and I got extra tea and milk no problem. Beautiful views. Lovely surroundings and a nice play area for children. Nice for walks. Good parking available and it is for electric vehicles too. Food was lovely and great choices for hot and cold continental breakfast. Evening meals are also good and caters for all budgets and a great choice. Our only issue was with rowdy adults who let their children run riot to the early hours of the morning. They were part of a wedding party that were staying and having their function and catering there. I did notify the receptionist on our check out. There had been a few complaints. Other than that we really enjoyed our stay and would definitely stay again.
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant everything

I chose here due to it being the perfect location and being the right price. I’m so pleased I did because the place and the team exceeded my expectations by a long way. Service, food, drinks all of the highest quality. Evening meal served in a really nice room, same as breakfast. The room I had was 205 and it was clean, comfy, spacious. I’m already thinking of reasons to return. Thank you
Stayed 1 night in Jan 2025

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, lovely staff. Superb food
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what i needed

Was just what we needed was absolutely amazing. Going to try and book there once a month if i can. The view from the room was stunning can't fault it.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great hotel, beautiful and clean. Lovely staff and food, atmosphere. Sofa beds a bit small for my kids to share but apart from that very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Derek

Staff were very pleasant and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Weng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly memorable! Hotel setting and facilities were excellent! Staff very friendly and helpful! Food was superb! First class value for money! Five stars all round!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff good exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024