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Superstar Hotel

3.0 star property
Hotel in Dumai with free breakfast and a 24-hour front desk

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Photo gallery for Superstar Hotel

Restaurant
Business center
Lobby sitting area
Reception
Superior Twin Room, Multiple Beds, Smoking | 1 bedroom, minibar, desk, laptop workspace

Popular amenities

  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Jalan Sultan Hasanuddin /Ombak, 21PK, Dumai, Riau, 28825
  • Place, CITIMALL Dumai
    ‪2 min drive‬
  • Place, Siak Castle
    ‪4 min drive‬
  • Place, Dumai Port
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Smoking

Standard Room, 1 Bedroom, Smoking | 1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Bedroom, Smoking

  • 132 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, desk, laptop workspace

Superior Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Multiple Beds, Smoking

Superior Twin Room, Multiple Beds, Smoking | 1 bedroom, minibar, desk, laptop workspace

Superior Twin Room, Multiple Beds, Smoking

  • 151 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Room

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Dumai

Superstar Hotel places you within 2 miles (3 km) of CITIMALL Dumai and Taman Bukit Gelanggang. This 3-star hotel has 48 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • CITIMALL Dumai - 2 min drive - 0.7 miles
  • Taman Bukit Gelanggang - 3 min drive - 1.2 miles
  • Siak Castle - 4 min drive - 1.9 miles
  • Dumai Port TPI - 5 min drive - 2.4 miles
  • Dumai Port - 5 min drive - 2.6 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 20 min drive

Restaurants

  • ‪Rumah Kayu - ‬4 min walk
  • ‪Rm Sentosa - ‬7 min walk
  • ‪Sate Ponorogo - ‬7 min walk
  • ‪Mie Pangsit Ali - ‬5 min walk
  • ‪Mie Aceh Cita Rasa - ‬9 min walk

About this property

Superstar Hotel

Hotel in Dumai with free breakfast and a 24-hour front desk
Guests of Superstar Hotel enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a TV in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have slippers, toothbrushes and toothpaste, and bidets. Sitting areas, minibars, and electric kettles are also available. Change of towels is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (40 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for IDR 150000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 100000 per day
  • Administrative fee: IDR 30000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 150000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 002/IUPK/BPTPM/XII/2015

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Superstar Hotel Hotel
Superstar Hotel Dumai
Superstar Hotel Hotel Dumai

Frequently asked questions

What can I see around Superstar Hotel?

This hotel is located in Dumai, close to CITIMALL Dumai, Dumai Port TPI, and Dumai Port. You'll also find Taman Bukit Gelanggang and Siak Castle within a short drive.

How much does it cost to stay at Superstar Hotel?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Superstar Hotel on Nov 17, 2025 start from $21.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Superstar Hotel?

Yes, self parking is offered for free at the hotel.

Does Superstar Hotel feature a casino on the premises?

No, Superstar Hotel doesn't have a casino.

Will I find an indoor pool at Superstar Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Superstar Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a café.

Are there hot tubs at Superstar Hotel?

No, this hotel doesn't have a spa tub.

Does Superstar Hotel feature a restaurant that includes a breakfast menu?

Yes, Superstar Hotel serves free buffet breakfast each morning from its cafe.

Will Superstar Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Superstar Hotel.

Are there connecting rooms at Superstar Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Superstar Hotel?

The closest major airport to Superstar Hotel is Dumai (DUM-Pinang Kampai), which is 6.5 mi away (20 minutes by car).

Can I book a room with a balcony at Superstar Hotel?

No, at Superstar Hotel, there aren't any guestrooms that list a balcony.

Superstar Hotel Reviews