Hawks Cay Resort

4.0 star property
Luxury hotel on the beach, with 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hawks Cay Resort

5 outdoor pools, cabanas (surcharge), pool umbrellas
3 bedrooms, premium bedding, in-room safe, laptop workspace
Lobby
View from room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
61 Hawks Cay Blvd, Marathon, FL, 33050
  • Place, Little Conch Key
    ‪3 min drive‬
  • Place, Walkers Island
    ‪4 min drive‬
  • Place, Curry Hammock State Park
    ‪4 min drive‬
  • Airport, Marathon, FL (MTH-Florida Keys Marathon)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Resort King

8.4 out of 10
Very good
(16 reviews)
  • 376 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Resort Double Queen

8.0 out of 10
Very good
(24 reviews)
  • 391 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Pool Cabana King

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Water View King

8.8 out of 10
Excellent
(13 reviews)
  • 376 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

Family Oasis

8.8 out of 10
Excellent
(6 reviews)
  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

Water View Double Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 376 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Resort King Accessible

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Resort Double Queen Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Family Accessible Guest Room

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Pool Cabana Double Queen

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • Sleeps 4
  • 2 Queen Beds

Island Junior Suite

  • 498 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Resort Double Queen with Sleeper

8.0 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Captain's Suite

  • 961 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

Admiral's Suite

  • 1400 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

2 Bedroom Premium Villa - Queen/Twins

  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

3 Bedroom Premium Villa

  • 1300 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

4 Bedroom Premium Villa

  • 1600 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

4 Bedroom Villa

  • 1600 sq ft
  • 4 bedrooms
  • Sleeps 6
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

2 Bedroom Single Level Premium Villa - Queen/Twins

  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

3 Bedroom Villa

  • 1302 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

3 Bedroom Premium Home with Pool

  • 1650 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

2 Bedroom Villa - Two Queens

  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

3 Bedroom Home with Pool

  • 1650 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

3 Bedroom Single Level Premium Villa

  • 1300 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

3 Bedroom Single Level Villa

  • 1302 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

2 Bedroom Villa - Queen/Twins

  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Queen Bed and 2 Twin Beds

2 Bedroom Premium Villa - Two Queens

  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

4 Bedroom Home with Pool

  • 1636 sq ft
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

Single Level Villa with 1 Queen and 2 Twin Beds

  • 780 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Marathon

Located 2 mi (3.2 km) from Curry Hammock State Park, Hawks Cay Resort is within a 10-minute drive of other popular attractions like Long Key State Park. This 292-room, 4-star hotel has 5 outdoor pools along with a private beach and a marina.

What's nearby

  • Little Conch Key - 3 min drive - 1.7 miles
  • Walkers Island - 4 min drive - 1.9 miles
  • Curry Hammock State Park - 4 min drive - 2.5 miles
  • Keys Cable Park - 5 min drive - 2.9 miles
  • Dolphin Research Center - 7 min drive - 3.3 miles

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

  • ‪Angler & Ale - ‬6 min walk
  • ‪Tiki Grill - ‬3 min walk
  • ‪Georgie’s Coffee - ‬4 min drive
  • ‪Hawks Cay Marketplace - ‬1 min walk
  • ‪Lick It Bbq & Woodfire Pizza - ‬7 min drive

About this property

Hawks Cay Resort

Luxury hotel on the beach, with 5 outdoor pools
Hawks Cay Resort features a private beach, a marina, and a full-service spa. Parking is available for USD 28.13 per day (USD 45.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this beach hotel include 5 outdoor pools, a children's pool, and a gym.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and ironing boards are other standard amenities.
A private beach, an outdoor tennis court, and a marina are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Calm Waters Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (USD 28.13 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Angler and Ale
  • Pilar Bar
  • Salt + Ash
  • The Cafe
  • Tiki Grill

Things to do

  • 2 outdoor pickleball courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 19,999 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 9 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: USD 61.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 30.00 for adults and USD 15.00 for children
  • Uncovered self parking fee: USD 28.13 per day (in/out privileges)
  • Uncovered valet parking fee: USD 45.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort
Cay Resort
Hawks Cay
Hawks Cay Duck Key
Hawks Cay Resort
Hawks Cay Resort Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Hotel Duck Key
Hawks Cay Resort Duck Key, Florida
Hawks Key
Hawks Cay Resort Marathon
Hawks Cay Marathon
Hawks Cay Resort Hotel
Hawks Cay Resort Marathon
Hawks Cay Resort Hotel Marathon

Frequently asked questions

Is free cancellation available at Hawks Cay Resort?

Hawks Cay Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hawks Cay Resort?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hawks Cay Resort on Nov 30, 2025 start from $305.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hawks Cay Resort?

This hotel is located in Marathon, close to Little Conch Key, Curry Hammock State Park, and Long Key State Park. You'll also find Walkers Island and Keys Cable Park within a short drive.

Will I be able to park at Hawks Cay Resort?

Yes, uncovered valet parking is offered for USD 45.00 per day. Though parking is limited, accessible parking is also available.

Is there a spa available at Hawks Cay Resort?

Calm Waters Spa is the hotel's spa and services include hot stone massages, sports massages, couples treatments, and detox wraps.

Does Hawks Cay Resort feature a casino at the property?

No, Hawks Cay Resort doesn't have a casino.

Is there an indoor pool at Hawks Cay Resort?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What amenities will couples enjoy at Hawks Cay Resort?

This waterfront hotel offers many amenities for couples, including Champagne service as well as a private beach and 5 outdoor pools.

Does Hawks Cay Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Hawks Cay Resort feature a restaurant that includes a breakfast menu?

Yes, Hawks Cay Resort has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does Hawks Cay Resort allow pets to stay for free?

No, pets aren't allowed at Hawks Cay Resort though service animals are welcome.

Does Hawks Cay Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hawks Cay Resort?

The closest major airport to Hawks Cay Resort is Marathon, FL (MTH-Florida Keys Marathon), which is 10 mi away (14 minutes by car).

Can I book a room with a balcony at Hawks Cay Resort?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished lanai where guests can enjoy ocean or pool views.

Reviews

Hawks Cay Resort Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

MARIA

Traveled with family and small children
Liked: Cleanliness
We checked in at 4:00 PM and immediately noticed that the bathroom door lock was not working. It took approximately four hours for someone to address the issue, and the lock was not fixed until around 7:30 PM. At that time, we were informed that the bathroom door does not fully close. Later that night, the bathroom door became completely stuck and locked. We called for service the next morning at 7:20 AM, but the issue was not resolved until around 9:30 AM. During that time, we were unable to use our own bathroom and had to use the bathroom in the next guest room. As a result, we lost most of our first day—waiting for the initial repair and then dealing with the inconvenience of not having a working bathroom overnight. By the time the lock was first addressed around 7:30 PM, it was too late to enjoy amenities like the pool, which closes at sunset. This disrupted our stay and impacted our experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So fun. Loved my room and having Dolphin Connection right there for my kids. Food at all the restaurants from poolside to fancy was delicious.
Stayed 4 nights in Jul 2025

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ice machine hard to find or not working. Elevator not functioning properly or down. Food and drinks too expensive and over rated. Unexpected charges that weren’t warranted! Absolutely will not stay there again and will advise the same if anyone asks me
Stayed 7 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Great service. Very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Ricardo

Stayed 4 nights in Aug 2025

10/10 Excellent

Siobhan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alden

Stayed 1 night in Jul 2025

10/10 Excellent

Kurt Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon is an interesting feature and we enjoyed it.
Stayed 5 nights in Jul 2025

8/10 Good

Charles

Traveled with family and small children
Liked: Property conditions & facilities
The bed and pillows were great
Stayed 3 nights in Jul 2025

8/10 Good

Kathy L

Stayed 3 nights in Jul 2025

8/10 Good

Louise, Ayr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our food at the Salt and Ash was the best meal we have ever had. It was so so good.
Stayed 2 nights in Jul 2025

8/10 Good

JAMES, Berea

Traveled with family
Liked: Cleanliness, staff & service
I failed to contact them about the air conditioning not working properly in room 4415 that I stayed in
Stayed 6 nights in Jul 2025

6/10 Okay

Glenn

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Kavin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Balcony was dirty The room wasn’t clean right the next day they didn’t make our bed didn’t come in for service. Very poor management. Don’t wanna talk to you. It’s very poor. I’ve never go there again nor what I recommend anyone just horrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannine

Stayed 6 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place, bad customer service
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Ricardo

Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with family! Lots to do and plenty nearby for other dining and shopping options.
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Traveled with family

Disappointed

We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
Stayed 3 nights in Jul 2025