Hotel Excelsior5.0 out of 5.0
Recent guest reviews
As we arived by car, I tried to reach the reception by phone, to get the instruction where to park, but there was no answer for more than five minutes. Eventually, it was sorted out as we arived there, but for the reception to be unreachable for so long is not acceptable for a price one is paying there. The breakfast is much too ordinary, just as it is in any other hotel - industrial food, and one would not be aware of a five-star status if the food is concerned. Good hotel, but should upgrade the service on the level the overall price is. The location is perfect. Bed was extra comfortable, and the overall state of the facilities is as one would expect in a five-star hotel. Extra value for the view is worth the price, as the Old Town is the most beautiful scenery to see in the morning.
Absolutely loved this hotel. The hotel grounds are extremely clean & modern, and the rooms are designed wonderfully with amazing views. The location of the hotel is perfect because it is a brisk 10 minute walk to the city walls and provides some of the best views right off of the coast. Some of the best pictures I took on the trip were right outside the window of our room. We opted for a Superior Room with a Sea View, and it was absolutely worth it. The only complaint that I have is that on our second to last night there must have been a party or something because a room below us was being pretty loud until about 1 or 2 am. We didn't complain to the staff or anything cause it was Friday night so whatever. If it wasn't for my cold, we probably wouldn't have been trying to sleep then anyway. Otherwise, we slept extremely well.
Wonderful Hotel with stunning views of Dubrovnik old town, modern and stylish interior, direct access to the ocean, great SPA area and breakfast! The staff - especially at the reception - is very helpful and polite! less then 10 minutes of walking to the city centre
Hotel is located just outside city wall, but is within 5-10 mins walk. The path is relatively flat, and is mostly scenic and very safe even at night. The whole hotel is gorgeous with fantastic water front views from the balcony, as well as the breakfast room. Rooms are spacious, clean and modern, and our stay was extremely comfortable. Only complaint would be that the room can be a little bit hot as there was central heating throughout and the temperature seems to be set at 25 degrees, so we had to turn the air-con on to tone it down.
The hotel is in the best location for old town, with breathtaking views. There were ample attentive staff members for the ‘off season’. The rooms were a good size with a smart tv and USB ports. The hotel facilities were also very good. The wellness centre provided a good way to relax. I enjoyed a swim and sauna. I also had a rehydrating facial. The breakfast buffet was good.
Stayed for three nights in January (off-season), and came away extremely impressed. We had booked a suite in the Villa, but on arrival were upgraded to a larger suite in the new building. The suite was beautiful, and extremely spacious (two full bathrooms, two WICs), comfortable bed, well-designed furnishings, and stunning views of Dubrovnik old town, Adriatic, and Lokrum island. Hotel facilities (pool, saunas, spa, gym, breakfast restaurant, public areas) were top notch and spacious. Breakfast delicious with a great selection. Service impeccable (quick to respond to emails prior to arrival, housekeeping quick to respond to requests). Location is fantastic with a scenic 5-minute walk to the old town. Not cheap but excellent value for money, and we would love to go back to see it in the summer.
The staff were extremely helpful from the moment we walked in the door. Our booking was originally at another hotel that was actually closed for the winter. Excelsior staff went above and beyond in my opinion, to make our stay in Dubrovnik fantastic, definitely the silver lining in what was shaping up to be a miserable experience. The room was luxurious and the ammenities were first rate. The wellness centre included a pool, spa and sauna with soft towels to dry off afterwards. Each night chocolates were delivered to our room. The breakfast was a full buffet even though there were not many guests at this time of year.
Our room was modern, clean and quiet during peak season. The pool was the highlight of this hotel, right on the sea with magnificent views of the old town. The location is perfect with a short walk to the old city. The staff were very helpful in sorting out our lost luggage. Would definitely want to go back.
Thank you for a nice stay Hotel Excelsior. This hotel is very nice. Great location, immaculately clean, tastefully decorated and comfy bed! The service in this hotel was top-notch. Ms. Tea at the front desk especially was very pleasant.
Top quality hotel with wonderful staff and very comfortable rooms. Excellent location with a 10 minute walk to the walled city. Breakfast staff and food very good. Bar staff and choice of drinks available top drawer. Would love to stop here again in the summer.
- Walking distance to Sponza Palace and Orlando's Column
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet parking
Hotel Excelsior places you within a 10-minute stroll of popular attractions such as Sponza Palace and Orlando's Column. This 158-room, 5-star hotel has a private beach, a full-service spa, and 3 restaurants. Centrally located in Dubrovnik, the hotel is also a short walk from Church of St. Blaise and Rector's Palace.
Free buffet breakfast is included with your stay. Enjoy the ocean views at Salin, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 158 individually furnished rooms provide minibars, safes, and phones. Plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Rooms also include desks.
A local mainstay since 1913, Hotel Excelsior offers a private beach, a full-service spa, and an indoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for HRK 375 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 181 reviews