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Recent guest reviews

The property was beautiful. I had a room with 2 double beds. The view was spectacular I did not like the fact that there wasn't a door on the bathroom. If someone is getting a room with 2 double beds, it is because they dont want to sleep with the other person. and therefor woud also appreciate a door on the bathroom

NO ORBITZ VIP ROOM UPGRADE. SUPER HORRIBLE INTERNET. HOTEL STAFF WOULD NOT ANSWER QUESTION AS TO HOW MANY DEVICES WERE ALLOWED PER ROOM. UBER DRIVER TOLD ME OTHERS HAVE COMPLAINED ABOUT THE INTERNET AT THE HOTEL. HOTEL STAFF KEPT BOTHERING ME AND WOKE ME UP A COUPLE OF TIMES. THERE WAS A BOTTLE OF CLEANING FLUID ON THE DESK AND THERE WAS NO CHAIR FOR THE DESK. MAINTENANCE JOKED THAT AT LEAST I KNEW THE ROOM WAS CLEANED. JUST BECAUSE THERE IS A BOTTLE OF CLEANING FLUID ON THE DESK DOESN'T MEAN THE ROOM WAS CLEANED. HOUSEKEEPING HAD TO BRING A CHAIR FOR THE DESK. THE LIGHT FOR THE MINIBAR WAS TURNED ON AND WOULDN'T TURN OFF SO I HAD TO PUT A TOWEL OVER THE MINIBAR TO BLOCK OUT THE LIGHT FROM THE SEE THROUGH MINIBAR.

NOT SAFE FOR SINGLE FEMALE TRAVELLERS. BALCONY IS NOT SECURE. THE BALCONY DOOR DID NOT LOCK PROPERLY. MAINTENANCE CAME TO FIX IT BUT THE NEXT MORNING WHEN I WENT OUT FOR BREAKFAST SOMEONE WENT INTO THE ROOM AND TAMPERED WITH MY ELECTRONICS. HOTEL STAFF SAYS ONE THING THEN DOES ANOTHER. TURKISH OWNER AND PROPERTY REFLECTS THE POOR QUALITY OF THE RENOVATIONS. WIRING FOR LIGHT IN TOILET STALL IS LIKE THAT OF SOME BACK-ALLEY SLUM. ATRIUM SUNROOF IS COVERED WITH BIRD DROPPINGS. SUPER HORRIBLE EXPERIENCE.

Location, views, people who work there. Very special. The only thing was the cigarette smoke evrywhere. Otherwise wise it was outstanding. Thank you

Friendly staff, great breakfast, and awesome pool / spa area

Loved our stay. The location, staff, rooms were amazing. The included breakfast was fab.

Beaautiful hotel Nice friendly staff Walking distance to Old Town Dubrovnik and staff very helpful booking tours. Great buffet breakfast and dinner. I would definately return and reccomend this hotel to friends and family

didn't get everything I was offer at the moment of registration

Clean, beautiful...great view... I loved the live entertainment at the lobby....

Gorgeous view from the room and very nice position (nice 15 min walk to old Dubrovnik) bathroom's floor has plenty of spots, should have been mopped ( or a deeper cleaning if it needs that ) before offering it to new guests. The staircase has huge windows facing the sea but they weren't clean in ages so they are very dirty, right in the hallway with the elevator leading to the rooms the beige carpets has many very dark spots that are unacceptable for such an expensive hotel The balcony has a space for plants it's full of weeds and not taken care of at all( interestingly other floors have very nice flowers and no weeds) nice modern design in the rooms, huge lobby. the hotel is overall good but when you pay 250$ a night in October for a room, expectations are HIGHER

Very nice hotel within walking distance of Dubrovnik's old town walled city. Beautiful views.

Hotel meets expectations with large room with patio deck overlooking the sea (superior room) great pricing. With one minus , without ac the room has light smell of sewage chemical coming from the bathtub, turn on AC and it goes away. We love the hotel

The hotel was beautiful and situation right on the water. Close distance to the hotel about a 15 minute walk.

we loved our stay at this 5 star hotel. Our room was beautiful and had a stunning view of the ocean. It was very quiet for good sleeping. the pool was lovely and we enjoyed swimming in the ocean. It was only a ten minute walk into Dubrovnik, a stunning city full of history. the breakfast buffet was fantastic. a great stay.

Great views. About a 20 minute walk to the Dubrovnik old town/fort. Eur 35 to the airport by taxi. Pool was overcrowded. Poor staff attitude. Food was horrendous and expensive.

We were blown away at this Hotel. The staff was incredibly helpful, the room was beautiful, and the view from most of the hotel overlooks the Adriatic Sea. When we go back to Dubrovnik, we will definitely stay at this hotel.

Everything about this hotel was beautiful and I would stay there again. But the guest relations staff and concierge literally don't know anything about the area. When they even showed up on time for work, they seemingly made up the hours for things, neglected to mention key details, etc. If I go back, it'd be with a good guidebook.

The location and the view of the sea was astounding. The lobby was spacious and airy with lots of sun shine streaming in from the floor-to-ceiling windows with a sweeping view of the dark blue sea (from the 9th floor lobby). The walk to the old town (mostly downhill) was about 15 minutes. Although there are buses to the old town which you can purchase on the bus, everyone seemed to be walking to get there. The fitness center seemed to have modern equipment located on the beach pool floor. Near the old town, across the street from the Hilton Imperial Hotel is a spacious restaurant Mimoza (no view, no AC but high ceilings with fans. Lots of green with vines on the ceiling) . Much cheaper than in the old town. The rooms did not have wi-fi. Only the lobby. The front desk staff were un-resourceful and cold. The pool was crowded and the the restaurant by the pool side was noisy, hot, bland and expensive. They gave me a parking lot view room and charged me EUR60 additionally for my wife and daughter. The taxi ride from hotel to the airport was Eur35 (they accept Euros) and the ride from the nearby ferry sea port to the hotel was Eur10. The room was clean and modern but small. My 15 yr old daughter slept on the sofa bed (room service was lousy and non-flexible). The wall between the shower and the main bedroom was made of glass. Yes, my wife and 15 yr old daughter can see me naked taking a shower, and vice versa. The toilet in the bathroom had a skimpy thin door and noise made in the toilet can be heard in the main bedroom. The TV was modern flat screen but CNN and BBC were the only English speaking channels. Good deal for a price of $220 for a five star hotel.

Had one night in Dubronvik before a flight, wish we had a week. Stayed on a Tuesday night in early July. By far the nicest place we stayed, maybe ever. Super luxury hotel almost James Bond style. Free parking, free WiFi. Drinks and food are SUPER pricey (except in casino). Oceanfront area is amazing, views are spectacular. Couldn't believe we only paid $150 (750 Kuna). Will be staying again. Might have a honeymoon there...

Liechtensteinov Put 3 Dubrovnik

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free covered valet parking
  • Onsite dining

Rixos Premium Dubrovnik places you next to Bellevue Beach and within a 15-minute walk of Mercante. This 310-room, 5-star hotel has a full-service spa, a casino, and 2 restaurants.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Turquoise Restaurant specializes in international cuisine, and serves breakfast; dinner, or Umi Teppanyaki offers relaxing ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Rixos Premium Dubrovnik's 310 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other amenities include safes, phones, and desks.


Property features

Guests of Rixos Premium Dubrovnik have access to a full-service spa, a casino, and an indoor pool. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.

Room options

Standard Double Room, 1 Double Bed, View

1 Double Bed | Sleeps 2

Standard Twin Room, 2 Twin Beds, View

2 Twin Beds | Sleeps 2

Classic Double Room, 1 Double Bed, View

1 Double Bed | Sleeps 2

Deluxe Double Room, 1 Double Bed, Sea View

1 Double Bed | Sleeps 2

Guest reviews for Rixos Premium Dubrovnik

Everyone (10) Couples (4) Family (6) Friends (1)
5
Family

The property was beautiful. I had a room with 2 double beds. The view was spectacular I did not like the fact that there wasn't a door on the bathroom. If someone is getting a room with 2 double beds, it is because they dont want to sleep with the other person. and therefor woud also appreciate a door on the bathroom

By on Oct 25, 2021

Review comment responded on Oct 26, 2021

Dear Robert, Thank you for taking your time to leave us a review. We appreciate all of your kind compliments and we hope to have another opportunity to welcome you back. Sincerely,

1
Everyone

NO ORBITZ VIP ROOM UPGRADE. SUPER HORRIBLE INTERNET. HOTEL STAFF WOULD NOT ANSWER QUESTION AS TO HOW MANY DEVICES WERE ALLOWED PER ROOM. UBER DRIVER TOLD ME OTHERS HAVE COMPLAINED ABOUT THE INTERNET AT THE HOTEL. HOTEL STAFF KEPT BOTHERING ME AND WOKE ME UP A COUPLE OF TIMES. THERE WAS A BOTTLE OF CLEANING FLUID ON THE DESK AND THERE WAS NO CHAIR FOR THE DESK. MAINTENANCE JOKED THAT AT LEAST I KNEW THE ROOM WAS CLEANED. JUST BECAUSE THERE IS A BOTTLE OF CLEANING FLUID ON THE DESK DOESN'T MEAN THE ROOM WAS CLEANED. HOUSEKEEPING HAD TO BRING A CHAIR FOR THE DESK. THE LIGHT FOR THE MINIBAR WAS TURNED ON AND WOULDN'T TURN OFF SO I HAD TO PUT A TOWEL OVER THE MINIBAR TO BLOCK OUT THE LIGHT FROM THE SEE THROUGH MINIBAR.

By on Oct 2, 2021

Review comment responded on Oct 5, 2021

Dear Angela, Thank you for your review. We are very sorry that we did not meet you expectations. Our intention was not to bother you but rather resolve the concerns that you had, that is the reason why we tried to reach you. We offered the room upgrade which is a matter of availability however due to late confirmation, this room was not available anymore. Regarding the Internet connection, our guests are rarely experiencing issues with slow connection and upon request the internet speed can be increased. We are also sorry that the mini bar light kept you awake, if we knew that you had this issue we would have resolved it. Once again, our apologies for the inconveniences and for not being able to resolve them in a way that was expected. Sincerely,

1
Everyone

NOT SAFE FOR SINGLE FEMALE TRAVELLERS. BALCONY IS NOT SECURE. THE BALCONY DOOR DID NOT LOCK PROPERLY. MAINTENANCE CAME TO FIX IT BUT THE NEXT MORNING WHEN I WENT OUT FOR BREAKFAST SOMEONE WENT INTO THE ROOM AND TAMPERED WITH MY ELECTRONICS. HOTEL STAFF SAYS ONE THING THEN DOES ANOTHER. TURKISH OWNER AND PROPERTY REFLECTS THE POOR QUALITY OF THE RENOVATIONS. WIRING FOR LIGHT IN TOILET STALL IS LIKE THAT OF SOME BACK-ALLEY SLUM. ATRIUM SUNROOF IS COVERED WITH BIRD DROPPINGS. SUPER HORRIBLE EXPERIENCE.

By on Sep 26, 2021

Review comment responded on Oct 5, 2021

Dear Angela, We are sorry that you feel as our hotel is not safe for a female solo travelers. We will share your feedback about the room condition with the Management for the future improvements. Once again we are sorry for not being able to meet you expectations and that you feel as we were bothering you once we tried to resolve the issues above. Sincerely,

5
Everyone

By on Jul 12, 2021

Review comment responded on Aug 5, 2021

Dear Guest, Thank you for your feedback. We are happy to know that you had nice time with us. Hope to have you back at our Rixos Premium Dubrovnik. Kind Regards

5
Family Family

Location, views, people who work there. Very special. The only thing was the cigarette smoke evrywhere. Otherwise wise it was outstanding. Thank you

By on Nov 3, 2019

Review comment responded on Nov 6, 2019

Dear Valued Guest, Thank you for your time to review and score us. Best regards, Ugur Yeni Rooms Division Manager

4
Everyone

Friendly staff, great breakfast, and awesome pool / spa area

By on Dec 20, 2018

Review comment responded on Dec 23, 2018

Dear Guest, Thank you very much for staying in Rixos Libertas and taking your time to write your comments. We are extremely happy that you enjoyed your time with us. If you visit us again, it would be our pleasure to provide you one more time with the best possible service. Kind Regards

5

wonderful great location

Everyone

Loved our stay. The location, staff, rooms were amazing. The included breakfast was fab.

By on Aug 13, 2018

Review comment responded on Aug 14, 2018

Dear Guest, Thank you very much for sharing your feedback with us. We are extremely happy that you had such a nice experience during your stay in our Rixos Libertas hotel. It would be our pleasure to welcome you back in the near future. Kind Regards

5

great hotel

Everyone

Beaautiful hotel Nice friendly staff Walking distance to Old Town Dubrovnik and staff very helpful booking tours. Great buffet breakfast and dinner. I would definately return and reccomend this hotel to friends and family

By on May 19, 2018

Review comment responded on May 22, 2018

Dear Guest, Thank you for your feedback. We are extremely happy to hear that you enjoyed your stay with it and it would be our pleasure to welcome you back. Kind Regards,

3
Everyone

didn't get everything I was offer at the moment of registration

By on Oct 18, 2017

Review comment responded on Oct 27, 2017

Dear Guest, Thank you for staying with us. We appreciate your feedback.

5

i loved the view from my room.

Everyone

Clean, beautiful...great view... I loved the live entertainment at the lobby....

By on Oct 29, 2016

Review comment responded on Nov 26, 2016

Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay at our hotel and it would be our pleasure to welcome you back and provide you one more time with the best possible service. Kind Regards,

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