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Hotel Royal Neptun

4.0 star property
On beach with 3 outdoor pools, near Dubrovnik Ferry Port
VIP Access

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Photo gallery for Hotel Royal Neptun

Skyline Premium Suite Sea View Balcony | Balcony view
Lobby sitting area
Luxury Double or Twin room, Sea view | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
On the beach, beach bar
2 bars/lounges, poolside bar, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Poluotok Lapad
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪7 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪34 min drive‬
VIP Access
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Room options

View all photos for Junior Suite, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Panoramic Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony, Sea View

Premium Room, Balcony, Sea View | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Premium Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

LCD TV

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room assigned at check in (Best rate, flexible room change)

LCD TV

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • 581 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Skyline Premium Suite Sea View Balcony

  • 753 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

About the neighborhood

Dubrovnik

Located in Lapad, Hotel Royal Neptun is adjacent to Poluotok Lapad and a short stroll from Copacabana Beach. This 91-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Poluotok Lapad - 1 min walk - 0.0 miles
  • Copacabana Beach - 7 min walk - 0.4 miles
  • Lapad Beach - 15 min walk - 0.8 miles
  • University of Dubrovnik - 20 min walk - 1.1 miles
  • Luka Gruz - 4 min drive - 1.4 miles

Getting around

  • Dubrovnik Airport (DBV) - 37 min drive

Restaurants

  • ‪Špilja Bar More | Cave Bar More - ‬10 min walk
  • ‪Langusto Fine Dining - ‬7 min walk
  • ‪Coral Beach Club - ‬9 min walk
  • ‪Hotel Valamar Club Dubrovnik - ‬11 min walk
  • ‪La Castile - ‬3 min walk

About this property

Hotel Royal Neptun

On beach with 3 outdoor pools, near Dubrovnik Ferry Port
Guests of Hotel Royal Neptun have access to a full-service spa, 3 outdoor pools, and an indoor pool. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include minibars, laptop-compatible safes, and phones.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Frequently asked questions

Is free cancellation available at Hotel Royal Neptun?

Hotel Royal Neptun offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Hotel Royal Neptun?

This hotel is situated in Lapad, just steps from Poluotok Lapad. You'll also find Lapad Beach and Dubrovnik Ferry Port within a short drive.

Is there parking available at Hotel Royal Neptun?

Yes, secured parking is offered for EUR 10 per day with in/out privileges.

Is a spa located at Hotel Royal Neptun?

Ariston Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, aromatherapy, and body wraps.

Does Hotel Royal Neptun include a casino?

No, Hotel Royal Neptun doesn't have a casino.

Will I find an indoor pool at Hotel Royal Neptun?

Yes, this hotel has an indoor pool along with 3 outdoor pools. The seasonal pool is normally open from May until October.

What amenities will couples enjoy at Hotel Royal Neptun?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a beachfront restaurant.

Does Hotel Royal Neptun have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Royal Neptun feature a restaurant that includes a breakfast menu?

Yes, Hotel Royal Neptun has 3 restaurants, and serves free buffet breakfast each morning.

Will Hotel Royal Neptun allow pets to stay for free?

No, pets aren't allowed at Hotel Royal Neptun.

Does Hotel Royal Neptun have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Royal Neptun?

The closest major airport to Hotel Royal Neptun is Dubrovnik Airport (DBV), which is 15.2 mi away (37 minutes by car).

Are there rooms with balconies at Hotel Royal Neptun?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or garden views.

Does Hotel Royal Neptun have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Royal Neptun.

Reviews

Hotel Royal Neptun Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 624 out of 930 reviews
Rating 8 - Good. 252 out of 930 reviews
Rating 6 - Okay. 40 out of 930 reviews
Rating 4 - Poor. 6 out of 930 reviews
Rating 2 - Terrible. 8 out of 930 reviews

Reviews

8/10 Good

denise

Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We had a wonderful stay. We were upgraded to the Royal Princess Hotel. Our room was amazing, comfortable bed, spacious room and bathroom. The view from our balcony, wow!!!! The staff were all very friendly, helpful and polite. We could use the facilities of all the hotel group which were all excellent. Breakfast was excellent, varied choice of foods. We ate lunch at the Royal Blue infinity pool, adults only roof top which was delicious and wonderful views. We used the facilities in all hotels and the standard of each was excellent. We would definitely stay here again We walked the coastal route daily with beautiful views all the way,plenty choice of restaurants on route and felt safe returning late at night.
View from our balcony, my photo does not do the view justice
Balcony view at sunset
Stayed 5 nights in Jul 2025

8/10 Good

Anita

Traveled with group
Liked: Cleanliness, amenities
Rooms very small. Didn’t get bed requested but manager gave us a resort credit to help solve problem. Rooms need updating.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Traveled with group
OMG Weird Clean enough but not super clean Overpriced low quality food and wine Old fashioned kids pools with rough surface Rude hotel manager Towels are so old they are grey Dimly lit rooms Terrible A/C Takes an eternity to check in No loungers available No service by pool I could go on… Views are exquisite.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Traveled with group, Traveled with family
This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing. The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean great food. Nice you could use it access to all the pools. Great beach area as long as you have rock shoes.
Stayed 3 nights in Jul 2025

8/10 Good

Jelena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Amenities
Very nice property with multiple restaurant, multiple pools, easy bus access to Old Town, and a nice walking path along the water to shops and restaurants.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mehak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Royal resorts, this hotel is one of many in the resort and they are all linked. You will be able to access the facilities in all the other hotels too. The breakfast was a great spread, the only thing I would recommend is that at peak times and busy holiday periods, they should have more staff offering live cooking. We paid for an italian night evening buffet one of the nights which was great but I stood in the queue for more than 30 mins to get my pasta made which was very delicious! Housekeeping was good but could be better for a 5* property, we stayed there for 6 nights and not sure our room was hoovered or bed sheets were actually changed in that time. I would still really recommend this property, it is beautifully made, offers a lot to those who may not want to venture into the town however, easy access into Old town via bus stop located 5 mins from the property!
Stayed 6 nights in Jul 2025

10/10 Excellent

amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Claudia

Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

TEMIDAYO

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff and clean
Stayed 4 nights in Jul 2025

8/10 Good

Tracey

Stayed 5 nights in Jul 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely gorgeous! The hotel is wonderful - rooms are spacious and clean, the amenities and restaurant options are excellent. And best of all, the staff is superb, always willing to help, from reception and lobby service, maids and cleaning staff, restaurants, pool and beach staff and managers. Absolutely loved our stay!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was such an exceptional experience for our family! We loved the property from top to bottom: the room was fabulous for the (4) of us, all the different types/locations of the pools, the restaurants/food, the views were stunning and the staff on property were great. The only one minor issue we had was when we were checking out and the staff member at the desk as not very friendly/accommodating for some reason. Highly recommend this property though!
Stayed 6 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Spent 2 nights of our honeymoon in this beautiful hotel. We enjoyed the easy access to the sea. The pools were incredible. All of the staff were friendly and extremely helpful. Zaharija at the reception went over the top to make our stay enjoyable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Anand

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff. Very responsive. Though my request for a room on a higher floor was not granted my room was the first room behind the reception area, so was noisy. Also, I was not given the complementary wine as an Expedia platinum member. The hotel was a short walk to the bus line so extremely convenient to the old town of Dubrovnik. Room was clean and spacious and provided hot kettle and coffee in the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Ermelinda

Stayed 2 nights in May 2025

8/10 Good

Hari Dass

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

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