The hotel was very clean, beds were comfortable and staff was helpful
My last night the town of saint Mary’s had a major water main break in the night. The hotel did not communicate to the guests if the situation. There was NO WATER THAT NIGHT OR THE NEXT DAY! The HOTEL HAD NO PROVISIONS. I had to run out find a restaurant to use the bathroom, no water was given out to guests, I had to drive home 6 hours away without taking a bath or shower, had to use my own water bottle to brush my teeth.
Staff was helpful and pleasant. The hotel was clean, great location and the room was huge.
Everything about the hotel was "average" 3-stars except for the price. This hotel cost what we normally pay for a 4-star hotel, but likely because of the short notice with which we booked a one night stay (although one might imagine it should cost less since the room likely would have went unoccupied with zero revenue).
Nice experiences, clean, friendly helpful staff Would definitely stay there again
Staff is very pleasant. Hotel is clean and very comfortable. Great location to attraction and shopping.
Overall the motel was OK, but there were some issues and the beds are hard as a rock. We have stayed in many Best Western motels, this one is average. The Staff overall were great, especially the hostess at check-in. She went out of her way to be sure we were satisfied. On the other hand the breakfast hostess did not have many items ready and made excuses rather than have someone help her. When the desk host on duty noticed, he immediately helped get caught up. You had to wait to get breakfast unless you wanted cereal/toast.
Best Western Plus Executive Inn places you within a few miles (5 km) of Straub Brewery and Memorial Park. This 57-room, 3-star hotel has an outdoor pool along with free self parking and a fitness center.
Free continental breakfast is served each morning from 6 AM to 9:30 AM.
Best Western Plus Executive Inn's 57 air-conditioned rooms provide MP3 docks, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, safes, and ironing boards are other standard amenities.
At Best Western Plus Executive Inn, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
The hotel was very clean, beds were comfortable and staff was helpful
Thank you so much for choosing to stay with us. We know our guests have a choice and are so happy that you choose us.
My last night the town of saint Mary’s had a major water main break in the night. The hotel did not communicate to the guests if the situation. There was NO WATER THAT NIGHT OR THE NEXT DAY! The HOTEL HAD NO PROVISIONS. I had to run out find a restaurant to use the bathroom, no water was given out to guests, I had to drive home 6 hours away without taking a bath or shower, had to use my own water bottle to brush my teeth.
I do apologize for the inconveniences that you incurred during your last night at the hotel. The main water break in town occurred around 3:30 am in the morning. Our desk clerks and breakfast hostess did have bottled water available at the front desk and at the breakfast bar for all of our guests. We also went and got orange juice and apple juice at the store since our juice machine mixes with water. I am sorry that you were not able to take a shower that morning. The city got the water fixed as soon as they could. We did end up getting water around 1:30 p.m. I would hope you would allow us another opportunity to better serve you.
Staff was helpful and pleasant. The hotel was clean, great location and the room was huge.
Thank you for choosing to stay with us. I am glad that you found your room to be clean and comfortable. All of our employees work hard to provide the services you deserve.
Everything about the hotel was "average" 3-stars except for the price. This hotel cost what we normally pay for a 4-star hotel, but likely because of the short notice with which we booked a one night stay (although one might imagine it should cost less since the room likely would have went unoccupied with zero revenue).
Nice experiences, clean, friendly helpful staff Would definitely stay there again
Staff is very pleasant. Hotel is clean and very comfortable. Great location to attraction and shopping.
Overall the motel was OK, but there were some issues and the beds are hard as a rock. We have stayed in many Best Western motels, this one is average. The Staff overall were great, especially the hostess at check-in. She went out of her way to be sure we were satisfied. On the other hand the breakfast hostess did not have many items ready and made excuses rather than have someone help her. When the desk host on duty noticed, he immediately helped get caught up. You had to wait to get breakfast unless you wanted cereal/toast.
Thank you for the review. Stop back and see us again soon.