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Steigenberger Hotel de Saxe

4.5 out of 5.0

Recent guest reviews

They are understaffed. Both at check in and check out i had to wait in line for 20+minutes. And at departure the employee did not know how to do a money exchange so had to join another line for another 15min so that the other employee with knowledge can serve me. Other than that the hotel is perfectly located, rooms are great, and all went nice

Very nice hotel. Location excellent. 40E for internet and 22E breakfasts (Minimum) were not good values

Great place to stay when in Dresden. Right in the center of Altstadt with Frauenkirche and Schloss Museum.

The Steinberger is centrally located in the middle of the square that is at that center of the tourist area of the City. The restaurant is phenomenal, the staff is friendly and helpful. Great hotel.

The "Saxe", as they called it, was perfectly located, in the old section and lovely in old world architecture and modern art. Walking around the platz was always rewarding since many gather out front of the Martin Luther statue and dine at the many cafes and restaurants that have sprung up nearby. Walking to the castle (for the Green Vault) or the Zwinger (for the magnificent porcelain collection or the Old Masters Museum) or in the opposite direction for the newly re-opened Neue Masters' museum is so easy. Also, Opera House tickets were easy to obtain for same-day performances and very reasonable. Reception was fine, but sometimes hurried. Two computers are placed uncomfortably in the lobby and all instructions are in Deutsch (regardless of indicating English) and cost by the minute (this may be a difference observed because we had stayed in a more business-style hotel in Berlin where they had a separate Business Ctr and computer use was free.) Breakfast bar was very good, but not as vast as some. Room reserved through [...] was clean, well decorated, but very small and an interior/no-view location. All-in-all a 4.75/5.0 rating.

Very desirable location within easy walking distance of principal sights. Quiet, clean, very pleasant staff. Excellent breakfast -- try to snag a seat on the balcony. Restaurant/cafe out in front on the square was delightful, good views, good food, very agreeable staff. I would certainly recommend it and stay there again

5-star hotel, excellent location on main square, helpful staff, wonderful quiet, restful room. Did not try restaurants, bargain at $100/night, May 2010

We visited as tourists, stayed 3 nights. It was October, but very cold (snow/sleet). The hotel room was wonderfully comfortable, clean and spacious. The hotel is superbly located for tourists, we had a fabulous view of the Frauenkirchen and other rebuilt buildings. Close to excellent transporation as well. One comment: the housemaid needed training! She walked right into our room around 9 a.m. without a knock, when neither of us were dressed. Restaurant looked great, but we felt too casually dressed to go there for dinner (in our travel clothes). Breakfasts were wonderful.

We were visiting Dresden for the Xmas market and Musea: everything is within a walking distance, even the railway station (20 min.)

We arrived early and were quickly moved into an available room. There was no queen bed available, but after a quick telephone call two twin beds were pushed together and the room was ready immediately. The staff was courteous and attentive. The hotel is right next to the Frauenkirche and all of the sights in Dresden. Many restaurants and high quality shopping immediately adjacent.

The staff was really fabulous and helpful. The location was really good for the city center.

This hotel was awesome. Right smack in the historic center of Dresden located just steps away from the Frauenkirche in Altstadt. Hotel staff was very friendly, professional, with excellent command of English. The hotel is also conveniently located just two stops and a short walk from the Hauptbanhof main train station in Dresden. Breakfast is very pricey if not included. Lots of choices nearby though. Would definitely stay here again.

Neumarkt 9 Dresden SN

Hotel highlights

  • Walking distance to Church of Our Lady and Dresden Castle
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Altstadt, Steigenberger Hotel de Saxe is adjacent to Church of Our Lady and within a 5-minute walk of other popular sights like Dresden Castle. This 185-room, 4.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a health club. Centrally located in Dresden, the hotel is also a short walk from Albertinum and Old Masters Picture Gallery.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Steigenberger Hotel de Saxe's 185 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect wired Internet, free WiFi, and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes and desks are also standard.


Property features

At Steigenberger Hotel de Saxe, guests have access to a health club, a sauna, and free WiFi in public areas. Self parking is available for EUR 20.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a 24-hour business center, and a computer station.

Room options

Deluxe Room

Full 1 | Sleeps 3

Junior Suite

Full 1 | Sleeps 3

Guest reviews for Steigenberger Hotel de Saxe

Everyone (1) Couples (6) Business (3) Family (1) Friends (1)
3

nice hotel in market

Everyone

They are understaffed. Both at check in and check out i had to wait in line for 20+minutes. And at departure the employee did not know how to do a money exchange so had to join another line for another 15min so that the other employee with knowledge can serve me. Other than that the hotel is perfectly located, rooms are great, and all went nice

By on Aug 31, 2016

Review comment responded on Sep 5, 2016

Dear guest, it was our pleasure to have been able to welcome you at our hotel. We read your comment and thank you for your constructive criticism which gives us the chance to further improve our service. We are very sorry to learn that you were not satisfied with the check-in and check-out process. Also, that one of our receptionists could not help you initially we do regret very much. We already spoke with our front office manager, as this is not our policy at all. We agreed on measures in order to prevent such mistakes in future. Please accept our apology for the inconveniences caused. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

4

good but expensive

Couples

Very nice hotel. Location excellent. 40E for internet and 22E breakfasts (Minimum) were not good values

By on Dec 13, 2013

4

next to frauenkirche

Families

Great place to stay when in Dresden. Right in the center of Altstadt with Frauenkirche and Schloss Museum.

By on Oct 20, 2013

5

great hotel

BusinessTravelers

The Steinberger is centrally located in the middle of the square that is at that center of the tourist area of the City. The restaurant is phenomenal, the staff is friendly and helpful. Great hotel.

By on Sep 7, 2011

4

great hotel & location

GetawayWithFriends

The "Saxe", as they called it, was perfectly located, in the old section and lovely in old world architecture and modern art. Walking around the platz was always rewarding since many gather out front of the Martin Luther statue and dine at the many cafes and restaurants that have sprung up nearby. Walking to the castle (for the Green Vault) or the Zwinger (for the magnificent porcelain collection or the Old Masters Museum) or in the opposite direction for the newly re-opened Neue Masters' museum is so easy. Also, Opera House tickets were easy to obtain for same-day performances and very reasonable. Reception was fine, but sometimes hurried. Two computers are placed uncomfortably in the lobby and all instructions are in Deutsch (regardless of indicating English) and cost by the minute (this may be a difference observed because we had stayed in a more business-style hotel in Berlin where they had a separate Business Ctr and computer use was free.) Breakfast bar was very good, but not as vast as some. Room reserved through [...] was clean, well decorated, but very small and an interior/no-view location. All-in-all a 4.75/5.0 rating.

By on Jun 26, 2010

4

very satisfactory stay in dresden

Couples

Very desirable location within easy walking distance of principal sights. Quiet, clean, very pleasant staff. Excellent breakfast -- try to snag a seat on the balcony. Restaurant/cafe out in front on the square was delightful, good views, good food, very agreeable staff. I would certainly recommend it and stay there again

By on Jun 16, 2010

5

excellent hotel

Couples

5-star hotel, excellent location on main square, helpful staff, wonderful quiet, restful room. Did not try restaurants, bargain at $100/night, May 2010

By on May 18, 2010

5

wonderful hotel, perfect location

Couples

We visited as tourists, stayed 3 nights. It was October, but very cold (snow/sleet). The hotel room was wonderfully comfortable, clean and spacious. The hotel is superbly located for tourists, we had a fabulous view of the Frauenkirchen and other rebuilt buildings. Close to excellent transporation as well. One comment: the housemaid needed training! She walked right into our room around 9 a.m. without a knock, when neither of us were dressed. Restaurant looked great, but we felt too casually dressed to go there for dinner (in our travel clothes). Breakfasts were wonderful.

By on Jan 22, 2010

5

excellent

Couples

We were visiting Dresden for the Xmas market and Musea: everything is within a walking distance, even the railway station (20 min.)

By on Nov 30, 2009

5

best location in dresden!

Couples

We arrived early and were quickly moved into an available room. There was no queen bed available, but after a quick telephone call two twin beds were pushed together and the room was ready immediately. The staff was courteous and attentive. The hotel is right next to the Frauenkirche and all of the sights in Dresden. Many restaurants and high quality shopping immediately adjacent.

By on Oct 16, 2009