Quality Hotel Plaza Dresden4.0 out of 5.0
Recent guest reviews
Nice Hotel in walking distance to new city (Neustadt) and nearby tram station to old City. Rooms are comfortable, quiet and clean. Friendly and supportive staff. Very good breakfast with big selection of food (German style coffee could be a bit better). Unfortunately it was raining all the time, so I could not test the beer garden, which looks welcoming.
Stayed one night for business. The hotel staff was very friendly and helpful. The room was clean but a bit dated and in need of an update. The bed was ok for a night but multiple days may have given me some back aches as it was a bit springy.
Great breakfast. Immediate access to public transportation. Cute beer garden. Quiet rooms. Clean rooms and bathroom. Close to industrial zone and companies located between Dresden and the airport. Free Wifi that worked well.
The hotel staff was very friendly from check-in through my departure. The room was very clean and comfortable, and my stay was very pleasant. The hotel has a nice restaurant and bar, and the breakfast was fantastic.
Typical german Hotel! No charme and a bit old style. The room was clean and big the bathroom clean, the receptionists were not polite, the food not tasty, breakfast charmeless. The Internet connection was good.
Nice and clean room, professional receptionists, good service. The room was clean, the hot water came in 1 sec when showering. Silent during night. The location of the hotel allowed me to use the tram and with couple stops I was in the downtown. The breakfast was good quality in a mid range of choices. Only the access to the hotel is not ideal from the direction of the downtown.
The room is comfortable, quiet and clean. Location is good as it is quite near to the tram station and 5 mins walk to the nearby supermarket. Breakfast is ok and the Reception staffs are helpful. I specially like the flexibility of this hotel that allow me to check in early, as I am so tired of the long hours flight and need a place to wash up myself before proceeding for my business meeting. This is great!
POSITIV (englisch): -cooking, presentation of food, quality of food, restaurant and room service personnel: professional and outstanding waiters and waitresses (rather 5 star than 4 star) friendly, helpful, always looking back if something addtional needed. Just great! Though almost unbelievable when realizing that the rest of the hotel was: dreadful, unbearable and inacceptable. Almost impossible to see or imaginating such a big difference in those two fields of this hotel. What a pitty for that good Restaurant/Kitchen- and outstanding service-personnel/staff! NEGATIV (englisch): -RECEPTION/CONCIERGE in particular " its service" (if at all!!) provided by Mrs. BERTZ and Mrs. Malassa IS THE WORST I HAVE EVER EXPERIENCED WORLDWIDE!! special requests not possible, unpolite AND VERY UNFRIENDLY, no greetings at all ever; having booked and stayed 2 weeks for a Holiday and asking the last day for a later check-out, IT WAS REFUSED seemingly because of big arrivals but the Hotel was almost empty!! ETC.etc. etc. -only 2 WEAK table lamps in room, impossible to read -air condition not adjustable, either full power on or off! -one white wine bottle in room-refrigerator was filled with water and had partly mold growth; as it was too dark in the room to see (see above: faint light) I was about to swallow a sip and fortunateley could spit it out just in time, before!! -while taking the shower, the warm water temperature would often suddenly change to cooking heat and I almost burned my skin!! -I did sweat a lot in that kind of bedlinen and I am almost sure it was not pure cotton but rather synthetic fabrics or a mixture of fabrics. I checked the label but it wouldn't say -cost for local telephone-calls.... is ripping off the customers, i.e. Euro 2.92 for about 2 minutes -I certainly will never again book any room with these "RIMC"- and/or "Quality Hotel-chains", wherever and whenever again !!!
My wife and i stayed in this hotel for 5 nights in June. We found the staff helpful and couteos. The buffet breakfast was good with plenty of choice. Our rrom was spacious and comfortable. The one missing item was tea and coffee making facilities. This would be available in most basic hotels and in many B&B in the UK. I did note that this facility was available is upgraded rooms but not in the type we occupied.
The Quality Hotel Plaza Dresden is located in the Neustadt (new) section of Dresden. The hotel is located near one of the Tram stops for the #7 and #8 trams which will take you into the Alt Stadt (old) historic section of the city as well as the modern shopping district, which are along the Elbe River. The Hotel is located across the street from Germany's Military Academy and a large Military Museum. The hotel is less than 5 miles from the Dresden Airport. It is also about 10 to the main train station in Alt Stadt. There is a convenient grocery and convenience store just one block from the hotel. Now on to the hotel and staff. The hotel was in great condition, offering rooms with and without A/C. The buffet styled breakfast and dinning area was fantastic. This was my favorite meal of the day. That's not to say that the restaurant wasn't outstanding. The menu had a nice selection to choose from (with English descriptions included in the menu) The waiters were very friendly and very attentive. My favorite waiter was Matias. One evening I had a strong desire for Ice Tea, and within 15 minutes he presented me with a freshly brewed pitcher of Tea (with ice). The front desk staff was also very helpful. My favorite was Anna who always greeted us a big smile. She was very understanding and bent over backwards to help us in any way she could, whether it was service related or recommendation, etc.. We stayed at the hotel a week and thoroughly enjoyed our visit. I would highly recommend this hotel to anyone.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 418 reviews