4/10 Poor
Les
Traveled with family
Oct 24, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a Bordertown. Douglas on US side and Agua Prieta on Mexico side. Douglas is like 17,000 people. AP is over 100,000. So the are is predominantly Hispanic. Which is very fine. My last of my friends are from Mexico. My lady is 50% Mexican and 50% Native American. So etbinity and eace mean nothing to me. I speak a little Spanish, if it's spoke slow enough I can understand what there saying but by no means am I bilingual. I am white. But here at the hotel. They don't know I understand enough Spanish to understand what is being said for the most part. You'd think that someone that is spending almost 2k on there stay would be greeted with kindness when seeing staff and not meant to feel like I am some kind of bother to them. Things have been said about me that aren't very nice. Then not knowing I know what they are saying. Not just here but at literally every business in town. I'm not mean so I ain't gonna call no one out and try and cost them there job. But this hotel staff needs understand it people are going through things everybody's got something they're going through like myself I'm going through one of the hardest times in my life I'm very depressed right now and what they say about me to each other is hurtful like I said I'm not going to point them out or call them out but they should really not saying stuff and when you're trying to talk to them about something and they ignore you away and make you feel like you're bothering them that hurts to
Les
Stayed 3 nights in Oct 2025