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The Grey Hotel

Property class: 3

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Photo gallery for The Grey Hotel

A modern bedroom with a large bed, two bedside tables, and a nightstand.
A modern interior with curved seating areas and pendant lighting.
A modern hotel room with a desk, chair, television, and a bowl of apples on a side table.
A modern reception area with a white reception desk, a seating area with a sofa and chairs, and a large window providing natural light.
A building with a sign reading "thegrey" and a car parked in front.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Schmiedingstrasse 11-13, Dortmund, NW, 44137
  • Place, Westenhellweg Street
    ‪1 min walk‬
  • Place, German Football Museum
    ‪1 min walk‬
  • Place, Thier-Galerie
    ‪6 min walk‬
  • Airport, Dortmund (DTM)
    ‪23 min drive‬

Room options

View all photos for Single Room

A round table with a notebook, a pen, a glass of water, and a vase.

Single Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A modern bedroom with a large bed, two bedside tables, and a nightstand.

Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A round table with a notebook, a pen, a glass of water, and a vase.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

A neatly made bed with a tufted headboard, two bedside lamps, and a potted plant on a bedside table.

Economy Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Single Room, 1 Double Bed

A modern hotel room with a bed, a desk with a laptop, a TV, and a small seating area.

Comfort Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A modern bedroom with a large bed, two bedside tables, and a nightstand.

Suite

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

City-Apartment (Outbuilding)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Dortmund

Located in Dortmund City Centre, The Grey Hotel is adjacent to German Football Museum and within a 5-minute walk of Westenhellweg Street. This 34-room, 3-star hotel has free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Westenhellweg Street - 1 min walk - 0.1 miles
  • German Football Museum - 1 min walk - 0.1 miles
  • Dortmunder U - 5 min walk - 0.3 miles
  • Thier-Galerie - 6 min walk - 0.4 miles
  • Dortmund Christmas Market - 7 min walk - 0.4 miles

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 4 min walk
  • Dortmund (DTM) - 29 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vorwerk - ‬7 min walk
  • ‪Mr. Phung - ‬4 min walk
  • ‪asiagourmet - ‬5 min walk
  • ‪Hotel NH Dortmund - ‬6 min walk

About this property

The Grey Hotel

Guests of The Grey Hotel enjoy features like a gym, free WiFi in public areas, and a computer station. Self parking is offered for EUR 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and portable fans are also available.
Recreational amenities at the hotel include a health club.

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Aug 23 - Aug 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Grey Dortmund
Grey Hotel Dortmund
The Grey Hotel Hotel
The Grey Hotel Dortmund
The Grey Hotel Hotel Dortmund

Frequently asked questions

Are free cancellation options available at The Grey Hotel?

The Grey Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Grey Hotel?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at The Grey Hotel on Aug 19, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Grey Hotel?

This hotel is situated in Dortmund City Centre, just steps from Westenhellweg Street and German Football Museum, and within a short walk of Dortmunder U. You'll also find Thier-Galerie and Dortmund Christmas Market less than a mile away.

Is there parking available at The Grey Hotel?

Yes, parking is offered for EUR 15 per night with in/out privileges.

Does The Grey Hotel feature a casino at the property?

No, The Grey Hotel doesn't have a casino.

Is there an indoor pool at The Grey Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Grey Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and slippers.

Does The Grey Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Grey Hotel feature a restaurant that includes a breakfast menu?

Yes, The Grey Hotel serves free buffet breakfast each morning from its restaurant.

Does The Grey Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Grey Hotel for a fee of EUR 15 per pet, per night.

Does The Grey Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Grey Hotel?

The closest major airport to The Grey Hotel is Dortmund (DTM), which is 10 mi away (29 minutes by car).

Are there rooms with balconies at The Grey Hotel?

No, there aren't any guestrooms with balconies at The Grey Hotel.

The Grey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 269 reviews
Rating 8 - Good. 100 out of 269 reviews
Rating 6 - Okay. 32 out of 269 reviews
Rating 4 - Poor. 2 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with great staff and a lovely breakfast included.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to transportation. Enjoyed my stay!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great employees
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024
Verified review

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Proper Hotel, friendly staff, 24 hour service Breakfast very good and you could be an ealry bird- breakfast starts at 06.30 am
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Tamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

katherine

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Carsten

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte Zimmer 301. Extrem hellhörig zum Nachbarzimmer. Sonst war alles ok.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Thor Alan

Liked: Cleanliness, staff & service, amenities
Sentralt, rent og god frokost!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lager und das Personal hat uns besonders gut gefallen.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra men saknade AC på rummet
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pěkný hotel v centru Dortmundu, 5 minut chůze od hlavního vlakového nádraží. Čisto, ochotný personál, vše fungovalo. Dobrá snídaně.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Lage ist sehr gut Frühstück und Service sehr gut Bett ist bequem Fliesenfußboden ohne Fußbodenheizung ist no go :( Empfang beim Einchecken sehr unfreundlich, keine alternative/Lösung zur stornierten Buchung, Einchecken hat sehr lange gedauert Zimmerwände sind hellhörig
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Dirk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bett war komplett durchgelegen, sehr schlechter Geruch durch Heizungskörper nach abgestandener Luft
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Kurt

Disliked: Property conditions & facilities, room comfort
Tolles Fruestueck Einfaches Zimmer
Stayed 1 night in Nov 2024