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Mercure Hotel Dortmund City

3.0 star property
Comfortable Dortmund hotel in Dortmund City Centre with 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Hotel Dortmund City

Exterior
Privilege, Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 11.50 per person)
Shower, eco-friendly toiletries, towels
Property amenity
Reviews
8.2

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Kampstr. 35-37, Dortmund, NW, 44137
  • Popular LocationGerman Football Museum7 min walk
  • Popular LocationSignal Iduna Park6 min drive
  • Popular LocationWestfalenhallen7 min drive
  • AirportDortmund (DTM)24 min drive

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Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Living area | TV, pay movies

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
NH Dortmund
Pet friendly
Free WiFi
Breakfast available
Parking available
8.6 out of 10, Excellent, (822)
The price is $88
per night
$101 total
includes taxes & fees
May 24 - May 25
NH Dortmund

About the neighborhood

Dortmund

Located in Dortmund City Centre, Mercure Hotel Dortmund City is next to Westenhellweg Street and Museum of Art and Cultural History. This 82-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and TVs.

What's nearby

  • Dortmund Christmas Market - 5 min walk
  • German Football Museum - 7 min walk
  • Westfalenpark Dortmund - 6 min drive
  • Signal Iduna Park - 6 min drive
  • Westfalenhallen - 7 min drive

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • The nearest major airport is Dortmund (DTM): 25-min drive, 9.7 mi/15.6 km.

Restaurants

  • Nordsee - 3 min walk
  • Five Guys Dortmund Westenhellweg - 3 min walk
  • American Pan Pizza - 5 min walk
  • McDonald's - 2 min walk
  • Coffee Fellows - 4 min walk

About this property

Mercure Hotel Dortmund City

Comfortable Dortmund hotel in Dortmund City Centre with 24-hour front desk
Guests of Mercure Hotel Dortmund City enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 14 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include free newspapers and an ATM.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 7.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Are free cancellation options available at Mercure Hotel Dortmund City?

Mercure Hotel Dortmund City offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Dortmund City?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on May 20, 2024 start from $62.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Hotel Dortmund City?

This hotel is situated in Dortmund City Centre, just steps from Westenhellweg Street and Museum of Art and Cultural History, and within a short walk of Hansaplatz. You'll also find Signal Iduna Park and Westfalenhallen within a short drive.

Is there parking available at Mercure Hotel Dortmund City?

Yes, parking is offered for EUR 14 per day. Accessible parking is also available for guests.

Does Mercure Hotel Dortmund City feature a casino at the property?

No, Mercure Hotel Dortmund City doesn't have a casino.

Is there an indoor pool at Mercure Hotel Dortmund City?

No, there is no indoor pool at this hotel.

Is Mercure Hotel Dortmund City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a bar.

Are there hot tubs at Mercure Hotel Dortmund City?

No, there isn't a spa tub at this hotel.

Does Mercure Hotel Dortmund City have a restaurant that serves breakfast?

Yes, Mercure Hotel Dortmund City serves buffet breakfast for a surcharge each morning at Lobby Bar.

Does Mercure Hotel Dortmund City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Hotel Dortmund City for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Mercure Hotel Dortmund City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mercure Hotel Dortmund City?

The closest major airport to Mercure Hotel Dortmund City is Dortmund (DTM), which is 9.7 mi away (25 minutes by car).

Are there rooms with balconies at Mercure Hotel Dortmund City?

No, at Mercure Hotel Dortmund City, there aren't any guestrooms that list a balcony.

Mercure Hotel Dortmund City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 120 out of 378 reviews" "
Rating 8 - Good. 172 out of 378 reviews" "
Rating 6 - Okay. 64 out of 378 reviews" "
Rating 4 - Poor. 12 out of 378 reviews" "
Rating 2 - Terrible. 10 out of 378 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the alt stadt and shopping. Recommend for football visitors. Staff kept bar open (for Bier) after football match on a friday night. Friendly check-in and check out. Short walk from the hbf.
Stayed 1 night in Oct 2023

2/10 Terrible

Dylan

Stayed 1 night in Jul 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, modern hotel right in the city centre
Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Good Location, but that's it...
We were in Dortmund for a football match. We stayed in this Mercure the first night (the Centrum one for the second night). This Mercure was nowhere near as good as the Centrum one. The entrance, when you find it, is just a door. Then use an elevator to 3rd floor for check-in. This one was £144 a night, the other £257, so this one cheaper. But there's a reason for that. When approaching from the main station you can see the sign on the roof, but there;'s no entrance. So you go around the side and see another vertical sign - but no entrance. Backwards and forward, then a full circuit of the block reveals that you have apprached from the back and there is no signage to tell you to go around to the other street. Then you enter thru' a glass door and go up in the elevator. Signs and advice is in short supply. The hotel is tired. Hair dryer was very week. Bath towels are not very big. And the usual question - would I stay there again. The answer is No, I wouldn't - unless it was desperate. Use the other Mercure and pay the extra.
Stayed 1 night in Feb 2023

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Stayed 1 night in Oct 2022

6/10 Okay

Elissa, Chappaqua

Traveled with family
Liked: Cleanliness, staff & service
On a one way street with limited access. One of the elevators was broken during our stay. Parking was available but inconvenient. Area surrounding hotel was noisy all night and dirty.
Stayed 3 nights in Sep 2022

10/10 Excellent

YUSUKE

Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for 2 nights as a stopover on our way to Belgium. One of the cheaper options but advertised as 3 star. Very outdated and in need of a refurb. There was a stain on the curtains and a tile was falling off the wall in the bathroom. Bed was comfy enough and we had a good nights sleep.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Stayed 1 night in Feb 2020