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Mercure Hotel Dortmund City

3.0 out of 5.0

Recent guest reviews

Very good location - few steps away from all main city attractions, sightseeing, shopping street, central station. Located on quiet street next to metro station. Very professional and polite stuff at breakfast restaurant and front desk. Vary bad FREE wifi reception in room and hotel. It drops all the time and takes ages to open pages or connect. Can feel tobacco smell in the room and hotel. Not sure if there is smoking rooms, but it is not good. Overall good hotel with very good location in the centre of the Dortmund.

If you have your business in the city, this is a great place to stay. Nice, clean rooms, great breakfast buffet, friendly staff. The location is on walking distance from the city shopping area and nice restaurants.

I have trouble to find the hotel due to poor sign board and especially the old sign board remain there and lead to wrong building, improvement is require otherwise wasting lot of time and energy for nothing!

Excellent location in the centre of Dortmund; 5 minute walk to main shopping area and 40 minute walk from BVB stadium. Very comfortable and clean. Staff very friendly and helpful. Slight mark down for external noise at night which might keep some awake, and for price, which was probably higher than usual because of the BVB v Bayern Munich game that weekend.

The location was excellent (just 100 meters from centre). The room was big and clean. The service was also very good. The only problem was the parking. The hotel does not have a parking space for the customers.

This hotel has got a great location, being smack bang in the centre of Dortmund, walking distance to the shopping mall and bars and restaurants. Only about 10 minutes walk from the main train station, and a tram stop opposite. Now, the rooms are TINY though! The bed pretty much fills the whole space, there's a soft seat and a desk, and with all that you can hardly turn. Same goes for the bathroom. If you need some space, just stand in the little hallway which connects the two, that's the biggest space. It's also where your wardrobe is. But of course, you're not there to stay in the room but to explore the city. And for this the big breakfast buffet will set you up! It's a great typical german spread with fresh breadrolls, cold meats, cheese, yoghurt, muesli etc etc. So if you're in town for a couple of days for businesses or to be out and about, I can recommend this hotel for its location and breakfast :)

The hotel is located right in the city centre a 5 minute walk from the main square in the city and a few minutes longer to the trainstation. The hotel was very quiet of a night but if you are in a room close to the kitchen it gets quite loud of a morning when they are setting up breakfast. The hotel is very expensive and I didnt think it provided value for money but if you want to stay in Dortmund it is probably one of the better options.

I stayed two nights at this hotel for business reasons. The hotel is very closely situated to the city center of Dortmund. After less than 5 min. I stayed in the middle of restaurants and shopping venues. The hotel is absolutely clean and the staff very friendly and helpful. The room was quite big and the airconditioning was doing its job well (33 degrees outside). The breakfast buffet was breathtaking good! A wide and fresh range to choose of. To be really recommended to eat here. I would definitely stay again - also on private travels. Thanks for a very good service to the whole hotel team!

Situated on 3rd floor with lift access, parking nearby, checkin easy and access to rooms. Close to city centre with restaurants and bars easy walking distance. Rooms clean and well decorated tea/ coffee making facilities. Breakfast good.Easy check out.

Drab grey anonimous business hotel with no restaurant drinks in machine. Appaling entrance from street : you wait for the lift to reception in a sea of cigarette butts, stale smoke, dirty glass. Only 1 lift out of 2 works. Serously scary place. I would avoid at any cost. Oh, and you need to actually write a mail to the hotel justifying your business trip to avoid city tax. Mercure never the best , this is right at the bottom.

Kampstr. 35-37 Dortmund NW

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Laundry facilities
  • 24-hour front desk

Located in Dortmund City Centre, Mercure Hotel Dortmund City is adjacent to Museum of Art and Cultural History and within a 5-minute walk of Hansaplatz. This 82-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and TVs. Dortmund Concert Hall and St. Reinold's Church are also a short walk from this Dortmund hotel.


For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All of Mercure Hotel Dortmund City's 82 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Safes, phones, and desks are also standard.

Property features

At Mercure Hotel Dortmund City, guests have access to free WiFi in public areas, a meeting room, and express check-in. Self parking is offered for EUR 9 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 420 reviews