Pan Pacific Sonargaon Dhaka4.5 out of 5.0
Recent guest reviews
The facilities in this hotel could do with some improvement if you compare it with other five star hotels in India. However, they are quite good. The people are very warm and friendly and always helpful. The breakfast and dinner buffet could do with some more thinking about the vegetarians. It is tilted too much on the meat eaters side! one day even the espresso coffee making machine was out of order! You don't expect such thing in a Five Star Hotel. We also faced a lot of problems with our key cards which became dysfunctional every time they came in contact with our mobiles! we must have got our cards changed at least half a dozen times in our four day stay!
Take in the local culture where fascinating sights and sounds abound within close proximity to the Pan Pacific Sonargaon Dhaka hotel. Our prestigious 5 star Dhaka hotel situated prominently in the centre of Bangladesh’s Diplomatic Zone and commercial district.
We was in pan Pacific sonargaon Dhaka for 3 days for our business than we had moved in Chittagong for more few days. It was a lovely hotel staffs was very friendly and helpful but bangladish is too much traffic and busy country it was an experience this is more like Thailand same type of country
Meeting room Meghna was very comfortable for arranging small group meeting or conference. Food were delicious and services of all staff were very cordial and professional. Adjacent prayer room is clean and well decorated. Fittings of washroom need to change as there are stains.
This is an expensive hotel but just because of decent, friendly and well-mannered staff, me and my family keep coming back. They have great food at the buffet too. The safety and security are well-maintained at all times and it is of the utmost importance for any guests. The swimming pool area and the whole interior is spectacular. A warm and lovely place to stay despite the price.
Most of the hotel staff were decent, but the management set up a scheme to charge me for services that i did not request, and never told me until checkout and when they had my credit card. the room was decent - smelled a bit of smoke. food was good. but again, the hotel management ripped me off, and when confronted refused to even partially compensate me with, for example, a free drink, or free internet access.
I have been staying at this hotel at least 2 to 3 times a year for last few years , convenient location for me to travel to customers . It's one of old hotel in city but with modern room .most of rooms are now renovated. What I like most is it's local cultural touch while keeping modern look . Staff is nice and attended to you promptly. Cafe bazaar restaurant offered buffet as well ala cart , spread is wide but very limited choice for vegetarian . Food is on expensive side . Overall great property.
One of the best hotels in dhaka, located in the center of dhaka. Cool classic and luxurious hotel . Envirment is amazing, nice swimming pool,jaccouzi, gym, green park for jogging,and health spa, clean musolla (small masjid inside the hotel for guests and staff), The staff are nice professional, helpful, cooperative and friendly. The service is really appreciative. Food in the buffet at caffe bazar restaurant are mix of local and oriental food with pasta and shawarma corners for dinner. With charming view to the fountains and swimming pool. You will feel safe inside when you see the security measures and officers outside and inside as foreign delegates and presidents usually stay in this hotel (Turkish president Erdogan, Secretary-General of the United Nations Ban Ki Mun , Sri lankan president Maithripala Sirisena, etc..) Pan Pacific Sonargaon is near to Bashundara city mall (one of the biggest malls in dhaka), less then 5 minutes walking . Long time ago they have renovation in the 4th Floor from time to time is noisy.
Stayed at this hotel recently and it was a pleasure to do so! The room was very comfortable and the staff were delightful! All staff were very friendly and couldn't do enough to to help. The food was vary varied and catered for all tastes all the time and was of a very high standard. Buffet or a la carte was available . There are also choices of restaurant within the hotel. The hotel manager arranged a surprise for my husband and I on our special wedding anniversary which was totally unexpected but very gratefully received. There was some refurbishment work going on and may still be going on now but the inconvenience is kept to a minimum and it didn't cause any disruption to our stay! There is a very well equipped gym, a large swimming pool and a children's pool with a snack bar close by. There are plenty of loungers around the pool area with umbrellas to shade you from the heat. I would highlŷ recommend this hotel if you find yourself staying in Dhaka!
Again have been a frequent traveller here too. So practically the entire staff knows me. Thus receive a great and exceptional service but have received this even in my initial days. The newly renovated rooms as well as the lounge is indeed really nice. Special thanks to Benzir in the lounge for his excellent service. The one place that these guys can work better on is the international cuisine.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 604 reviews