Hotel renovated in December 2018 looks quite good at first sight, staff is very friendly and quite helpful. However during my stay so many things went wrong that I wander about hotel management.. Brand new coffee machine in my room was not functioning. It took four days for the plumber to confirm my assessment on the lack of water pressure in the hand shower in my room, when hotel management confirms each of the three first days that everything was fixed. It took almost a full day to fix AC problems in the hotel: temperature in my room went up by 5 degrees in the middle of the night with high humidity. As a result I could not sleep and felt dizzy Internet connection is not very performant. In every case, the response from the hotel is that they are very sorry. However, so many small but annoying problems in a brand new supposedly high-end hotel (at least in Bangladesh) is not really a good sign for the future.

I stayed in Dhaka hotel for 4 days I would say that it's beyond my expectations all the staff are amazing especially Riyas the duty manager who make sure that I had enjoyable stay and Shoesmita who has a beautiful smile. I would like to highlights the club lounge staff who did the great job especially shousan He is very attentive and helpful. The room was great with a nice view. The pool area & gym was also amazing. I will definitely recommend this hotel. Again thank you so much Dhaka looking forward to visit you there again.

The room was spotless and very comfortable. The bed was made up with beautiful linens and so comfortable. We ordered room service every night and Abu Baker brought it up to our room while we were there. Abu Baker is a lovely man, so polite and nice with a great smile, he was very caring...…...thank you Abu. We also would like to compliment the Chef who was attentive to our needs and cooked up such delicious meals for us.....thank you, Chef. the staff in every department of the Hotel were professional and very nice.

Really liked their food and friendly services. We had organised an event in this hotel and the staff was very helpful. The spread of the buffet was really appreciated by our guests. I would recommend this hotel for hosting large events in their banquet halls. The pool side area is also nice to host smaller events.

For the event I came here and and the event place is so nice. I visit all the meeting room and ballroom also so I prefer ballroom most because of member pax is so much. My expectations is always positive and intercontinental worthy for any kind of liability.

Social Cafe, Is a very excellent place. I visited there first time for some of my work purpose. I just surprised. There ambience is so impressing. I tried coffee which taste was perfect staffs behavior was so welcoming. I wish I will try to take experience of room stay.

InterContinental DHAKA is a newly renovated hotel. It is now one of the best hotels in the city and has a real sense of luxury. Pool area is a great place. The breakfast is really good and delicious with a variety of cuisine. Its staff are very supportive.

When you think about a top 5-star hotel, a swanky reception/lobby and nice restaurants with excellent selection of food in the buffet are the basic things that you'd expect. Unfortunately, this renovated hotel under a new management (changed hands from Sheraton to InterContinental) does not meet that expectation. The reception/lobby area does not have a "WOW" factor and is the smallest I have seen in a 5 star hotel. Therefore, the moment you enter the hotel you kind of have a claustrophobic feeling with narrow corridors. Also, the fact that they've used black tiles in the reception and lobby area doesn't help the ambiance either. Now comes the food - again the restaurant area seemed relatively small from the hotel of this standard and the food selection was not enough. The decorations and everything was good but you'd expect top quality food (both in terms of taste and preparation) for a hotel of this quality. All in all, I think for the price you pay, my experience from the reception/lobby and restaurant didn't exactly meet my expectations. With all the hype that was created, I expected this to be my most "grandest" experience in Dhaka. (I didn't stay in the hotel and was there just for business dinner on a few occasion so can't really review the rooms but hope they're not a disappointment either)

Their lunch buffet is extra ordinary. I m.sure dinner will be the same. So many mouth watering items to choose from but We had various types of sushi, steak, lamb chops, bbq chicken, biryani, moroccan rice and of course our starters started with loads of diffrent salads and we ended the lunch with eye catching and tasty deserts- more than 30 items. Our tummy is full and we couldnt have more. Special thanks to all the employees on the floor because of their service