The prooerty is in need of major renovation. Tons of cobwebs on light fixtures in the hallway. Lots of broken cement walls with paint peeling off in the hallways. The room was extremely dusty, ever tried wiping things down with a rag and you see the little dusts it leaves behind? That's pretty much everything that could be wioed down in the room. The bathroom is a joke. There are gaps in the privacy glass so if you plan on staying in a room with friends, don't... or at least do number 2 when they're out of the room. The Spa is by appointment. I called the spa for 2 days (we stayed 3 nights) and NO ONE answers the phone. We asked front desk to have them call our room... they NEVER did. The security guard, specifically the one women on night shift was extremely rude. I get she is trying to ensure those that are not guests enter the property but what about actual guests like me? She didnt have to be extremely rude... "where you going? What's your room number?!" Respectfully, I paid for the room, I don't have to tell you anything... I just flash my room key and ignored her. Never booking here again. Was a disappointing stay.

Very helpful staff. Excellent location. Nice room.